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External reviews

334 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer Software

Breeze through compliance with Secureframe

  • May 13, 2024
  • Review verified by G2

What do you like best about the product?
I love the automated assessment and guides to be compliant with the framework controls. Evidence helps a great deal in pinpointing a resource/policy that needs to be looked into. The AI generated guide to resolve issues also works like a charm most of the times.
It's saved us months of work getting our security posture on AWS to be SOC2 and GDPR compliant.
What do you dislike about the product?
My only feedback for the secureframe team is to improve transparency when the automated tests pull latest resources from integrations such as github/ AWS.
Also, giving the user the ability to export the evidence as JSON would simplify information sharing and resolution by different teams.
What problems is the product solving and how is that benefiting you?
Our customers care about the security of their data and how we store/process it. Being SOC2 and GDPR compliant gives them the confidence to build the trust and work with us.
Secureframe eased our journey in becoming compliant. Wheather it was understanding how policies should be structured, helping review architecture or data flow into different system.


    Computer Software

Good value for money

  • May 13, 2024
  • Review provided by G2

What do you like best about the product?
SecureFrame has the integrations we need for the vast majority of our company tech stack. Also, 2 other strong points for us:
- The price point was good.
- Having auditors who knew the platform made our audit process a lot easier
What do you dislike about the product?
There were a few small issues with updating the start dates of employees that were not the best user experience. However, their customer support team always stepped in to help.
What problems is the product solving and how is that benefiting you?
Secureframe helps us with our annual SOC2 audit, quarterly reviews, and ongoing GDPR review of our operations.


    Alex B.

Simple and Easy to Understand

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
The most helpful thing about Secureframe is its ease of use. It takes what can be a very complicated and overwhelming process and makes it extremely simple to follow and understand. In addition, the guidance and support I've received throughout the pre-sales, onboarding, and implementation processes have been outstanding.
What do you dislike about the product?
I haven't encountered any downsides of using Secureframe.
What problems is the product solving and how is that benefiting you?
Secureframe is helping us achieve SOC 2 certification.


    Jason S.

My Dream Come True

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
For almost 5 years I have searched for a compliance platform like SecureFrame. Our customer success manager, Jon, was able to understand our business needs and get us onboarded quickly. From then on everything was easy, and even a little fun to use. SecureFrame is a friendly, smart, and "sticky" application to use for our SOC2 and HIPAA compliance. My information security team and I were able to get audit-ready in just over one month, and we were able to add our auditors in the Trust Center to make the evidence review easy and accessible. We will continue to use SecureFrame as our complaince needs grow with our SaaS business.
What do you dislike about the product?
The only shortcoming we had is the lack of an integration with Rackspace.
What problems is the product solving and how is that benefiting you?
SecureFrame provides a centralized policy manager for version management and approvals by team members. We are no longer sending emails around asking for review and signature. The integrations section is also very helpful to identify gaps in our DevOps and DLP tools.


    Mayank C.

Secureframe is a powerful platform that simplifies security, privacy, and compliance for businesses

  • May 01, 2024
  • Review verified by G2

What do you like best about the product?
ts automation capabilities, comprehensive framework support, and user-friendly interface make it a strong choice for organizations seeking to streamline GRC processes. However, the cost might be a barrier for smaller companies, and initial setup requires some time commitment.
What do you dislike about the product?
Cost Consideration: Secureframe can be expensive compared to some competitors, especially for smaller businesses. Pricing varies based on features and organization size.
What problems is the product solving and how is that benefiting you?
Automation Powerhouse: Secureframe automates many tedious compliance tasks, including evidence collection, control testing, and policy management. This frees up your team's time to focus on other security initiatives.
Compliance Framework Champion: It supports numerous industry standards and regulations, allowing you to streamline compliance with frameworks like SOC 2, HIPAA, and PCI DSS.
Integration Advantage: Secureframe integrates with over 100 cloud services like AWS, Azure, and G Suite, centralizing evidence collection and simplifying compliance workflows.
AI for Efficiency: Leveraging AI, Secureframe automates tasks and streamlines processes, making compliance faster and more accurate.
User-Friendly Interface: The platform is known for its intuitive and easy-to-use interface, making it accessible for teams with varying technical expertise.
Expert Support: Secureframe offers customer support from experienced compliance professionals, ensuring you have guidance throughout the process.

pen_spark


    Computer Software

Secureframe provides comprehensive coverage of security audit preparation

  • April 25, 2024
  • Review verified by G2

What do you like best about the product?
- Integration with almost all online services a modern business use
- Wide range of automated checks with detailed recommendations on how to pass them
- Flexible configuration for managing the scope of the checks
- Support of all needed security certification frameworks
- Functional web portal that allows accessing all needed information, looking it up and filtering it down
- Detailed documentation describing how to use the system and its components
- Responsive support that never leaves you hanging
- Knowledgeable consultants
- Competitive pricing
What do you dislike about the product?
- While the web portal is extremely functional, its user experience is sometimes clumsy in terms of both UI and UX
- The device Agent software installation does not go smoothly for everyone
- Linux devices are not supported by the Agent software
What problems is the product solving and how is that benefiting you?
Secureframe solves automation of the security audit preparation. It automatically checks users' access level, their policy acceptance progress, and their device security preferences.


    Leisure, Travel & Tourism

get your certifications in place with this amazing platform

  • April 25, 2024
  • Review provided by G2

What do you like best about the product?
The platform is super easy to use. The level of integrations are great. Support is always there
What do you dislike about the product?
Some extra integrations that would make our like easier.
What problems is the product solving and how is that benefiting you?
Generating the documentation for a security audit and the integration with auditors


    Information Technology and Services

Fantastic experience with Secureframe - could not have gotten SOC 2 certified without them!

  • April 19, 2024
  • Review provided by G2

What do you like best about the product?
The pre-made policy documents were convenient at the time, and have been EXTREMELY useful since. Customer support was fantastic - thanks so much to Brandon and Rob.
What do you dislike about the product?
We had a lot of trouble getting the in scope computers certified / approved - that process could be looked at / improved.
What problems is the product solving and how is that benefiting you?
Since we got our SOC 2 Type 1 certification, Secureframe has helped us win new customers, because we're able to show adherece to even strict cybersecurity requirements.


    Insurance

Solid app but could use some minor tweaks

  • April 17, 2024
  • Review verified by G2

What do you like best about the product?
The app is intuitive to use and addresses most of our security and policy needs. The collaboration aspect is especially helpful because most of our usage involves filling out infosec and data due diligence forms for prospects and clients which require input from multiple cross functional teams. I also love the web plugin feature since it helps me speed up responding to online data due diligence forms by minimizing the amount of back and forth between resources.
What do you dislike about the product?
It can take an inordinate amount of time to upload Questionnaires, which can be frustrating. And sometimes Questionnaires don't upload altogether. I also wish there was more flexibility and variety with respect to the different types of question categories available when uploading Questionnaires. We deal with a large variety of data due diligence questionnaires from prospects and clients in a variety of formats that aren't all accounted for in the app (i.e., multiple choice, yes/no/not applicable, multiple select, etc). I also wish it were possible to search policies by keyword, not just by title.
What problems is the product solving and how is that benefiting you?
Secureframe primarily helps us to manage the speed up the process of responding to prospect and client due diligence/infosec questionnaires as a part of the pre sales and sales process. We also use it to manage our policies and keep them up to date using version control. We are working on building out a Trust Center that we can refer prospects to in order to cut down on the amount of time and effort required to respond to pre-sales due diligence forms.


    Medical Practice

The Absolute Best for SOC2 Compliance

  • April 02, 2024
  • Review verified by G2

What do you like best about the product?
SecureFrame has the best support team, hands down. Whenever we have a question about any issue, they respond within minutes and help us find the answers fast. Their compliance tests are relatively easy to follow along with, and the entire UI of the product makes it incredibly easy to get in compliance fast.
What do you dislike about the product?
The only complaint I have is that some of the connections to other services can be a bit tricky depending on how your backend is set up.
What problems is the product solving and how is that benefiting you?
SecureFrame is helping us reach SOC2 compliance. They are making it much easier to do so.