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Secureframe Made Our First SOC 2 Audit Feel Effortless
What do you like best about the product?
Going through a SOC 2 audit for the first time, I can't imagine not using a platform like Secureframe. Throughout the entire process from initial discussions to evidence review with our auditing team, Secureframe's customer support was quick to provide assistance. Their platform makes it incredibly easy to organize compliance evidence with a variety of integrations to our existing platforms. Secureframe's control monitoring dramatically simplifies maintaining compliance goals.
What do you dislike about the product?
I have no complaints about Secureframe at all for managing our SOC 2 compliance program.
What problems is the product solving and how is that benefiting you?
Managing the evidence required for SOC 2 compliance and ensuring our controls are working. Vendor security assessments are a breeze. The risk registrar simplifies risk assessment and management.
SecureFrame Delivers Excellent Support, Easy Interface, and Great Value
What do you like best about the product?
This is my second time hiring SecureFrame. Their customer support is excellent, the platform interface is easy to work with, and the price offers good value for the amount paid. They also are helpful when going through the audit process.
What do you dislike about the product?
There are a lot of test that need to be completed. The first time through the process is time consuming.
What problems is the product solving and how is that benefiting you?
Secure Frame was able to prepare us for SOC 2 Type 2 and HIPAA compliance. Additionally their recommended Policies and Procedures can be helpful when working with new clients to show your adherence to correct protocols.
Streamlined SOC 2 Compliance with Top-Notch Templates
What do you like best about the product?
I think the included templates in Secureframe explained a lot to us and gave us an efficient starting point. We're also able to reach out and contact our Secureframe representative to get questions about the process answered, which is really helpful. The templates help clarify areas that were not clear to us.
What do you dislike about the product?
It is not a dislike, but I think more flexibility in being able to add and remove parts of your infrastructure for testing would be helpful.
What problems is the product solving and how is that benefiting you?
Secureframe gave us a good starting point for our first certification and provides an ongoing structure to stay compliant.
Intuitive Compliance Tool with Easy Setup and Robust Features
What do you like best about the product?
I love that Secureframe provides a single repository for managing our compliance, storing evidence, and facilitating audits. The guidelines and templates are very helpful. It's like having a consultant guide us through the processes required to achieve and maintain compliance. The system is very intuitive and it helps us see where the gaps are in our processes, ensuring that we will receive a clean SOC 2 report from our auditor. The initial setup was very easy! We set up the link to Entra and it pulled all of our accounts into the system automatically, then we went to work on the policy templates which really let us hit the ground running.
What do you dislike about the product?
I think the vendor security review functionality could be a little more intuitive; it's difficult to understand exactly how that process works. It's not really clear how exactly we're supposed to conduct the vendor security reviews, or what an auditor would expect to see in that area of the system.
What problems is the product solving and how is that benefiting you?
Secureframe streamlines our compliance management by providing a single repository for storing evidence and facilitating audits. It guides us through compliance processes, helping us identify gaps and ensuring a clean SOC 2 report.
Effortless SOC 2 Type Tracking with Outstanding Support from Brandon
What do you like best about the product?
It allows us to efficiently organize, assign and track our progress towards our SOC 2 Type requirements. Their account team, especially Brandon has been an incredible asset and provided timely support when needed.
What do you dislike about the product?
There are none to note. It is a positive experience in all aspects.
What problems is the product solving and how is that benefiting you?
It allows us to assign a significant amount of tasks, track progress and capture evidence to make our assessment as efficient as possible. It provides and tracks updates on security training, background checks, and ongoing security processes and practices.
Effective Security Tool with Room for Asset Management Improvements
What do you like best about the product?
I like the clear explanation of vulnerabilities and the practical, easy-to-follow remediation steps with Secureframe. The clear explanations help our team quickly understand the real impact of each vulnerability, even for non-security specialists. The step-by-step remediation guidance saves time and reduces guesswork, especially in AWS, so we can fix issues faster and with more confidence.
What do you dislike about the product?
Asset management could be improved. It's rather difficult to track assets and automate agent deployment on regular workstations using scripts or automation tools like MS Intune. For automation, it would help to have clearer documentation and more flexible deployment options for the Secureframe agent - for now we have to use employee onboarding instructions and login and install agents manually - looks like it is not ready for automation.
What problems is the product solving and how is that benefiting you?
Secureframe helps us improve our security posture and manage risks by identifying issues in AWS and Github, with clear guidance on fixing them. The explanations and remediation steps help us resolve vulnerabilities faster and with confidence.
Effortless Cybersecurity Training, Top Recommended
What do you like best about the product?
I like how Secureframe makes it really easy for me and my colleagues to quickly learn about proper cybersecurity protocols. It ensures we get a good grasp of what's important to safeguard our company and, more importantly, our customers' data. I also appreciate how it provided appropriate education and quizzes, making the process smooth and approachable to get through, unlike the usual dreadful training software. The tools to educate our team on data compliance, like GDPR, and protecting our systems from cyber attacks are critical elements to ours and any business. Additionally, since we moved to Secureframe, our IT team has been very happy, with the process of training our more than 300 employees on such topics being relatively easy.
What do you dislike about the product?
Some of the test questions were a little bit hard. I understand the need to push the envelope, and luckily going back wasn't overly painful. I suppose that's something that could be even smoother, so you get the knowledge, but don't take too much time repeating missed questions.
What problems is the product solving and how is that benefiting you?
I use Secureframe for cybersecurity training, making it easy for employees to learn how to protect our company and customer data.
Automated Trust Center and Seamless Compliance
What do you like best about the product?
Secureframe simplifies compliance by automating evidence collection and vendor management. The platform’s intuitive interface and real-time readiness dashboard provide excellent visibility, while their expert support team ensures we stay on track for our audits efficiently and effectively.
What do you dislike about the product?
This software is new to me, so I don’t have any dislikes at the moment.
What problems is the product solving and how is that benefiting you?
Personally, I use it to track and send SOC2 documents from our Security Center to customers upon request
Secureframe Makes Team Compliance Clear and Aligned
What do you like best about the product?
Secure frame makes it really easy to get the whole team into compliance. It also helps us make sure everyone understands what’s happening and why we’re doing it, so the process feels clear and aligned across the team.
What do you dislike about the product?
There’s a noticeable lag between steps, so everything takes longer than it needs to, and I end up paying less attention to what’s in front of me. It’s a small issue and not really a problem overall, but it is annoying. If the content were more engaging, I’d have a better chance of getting involved and staying focused.
What problems is the product solving and how is that benefiting you?
SOC 2 compliance is important for us. We work with key construction businesses, so having this support in place really matters.
SecureFrame: Time-Saving Compliance for Any Team
What do you like best about the product?
SecureFrame is a time-saver for companies who want to reach compliance. They've been around for a while and by listening to their customers, they've ensured that their platform is easy to use for both technical and non-technical members. If you aren't a compliance expert, consider SecureFrame. You'll get a nice, long checklist of work to get you into compliance, which is great! Often times coming up with this list of work is difficult and time-consuming.
What do you dislike about the product?
Not a blocker or big deal, but they don't support GitHub Issues as a ticketing system.
What problems is the product solving and how is that benefiting you?
We wanted to make sure our cloud environments are in compliance. It's hard knowing where to start, so SecureFrame simplifies it by integrating with your environment and giving you the list of items to fix (along with guides on how to fix them).
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