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External reviews

364 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Gregory B.

First Time Startup

  • November 14, 2024
  • Review provided by G2

What do you like best about the product?
I heard about Secureframe through a friend running a different startup, and his positive experiences were a big reason I chose Secureframe for our SOC 2 compliance journey. The team demonstrated a range of expertise and was able to answer a wide variety of questions I had throughout the process. Secureframe connected seamlessly to our Azure environment, which made the initial setup both quick and efficient. Their support and knowledge have made the entire compliance experience straightforward. I would highly recommend Secureframe to any company looking to obtain their SOC 2 certification.
What do you dislike about the product?
Secureframe organizes the compliance journey into manageable tasks, each designed to guide you through research and completion. While the support team is excellent, I found that some tasks lacked sufficient detail or examples, which occasionally required reaching out for clarification. A more comprehensive approach to task instructions would enhance the experience, allowing for greater independence and efficiency in the process.
What problems is the product solving and how is that benefiting you?
As a first time CTO, I did a lot of research on SOC2 complience. Their step by step approach helped me organize the required documentation needed for the eventual audit.


    Law Practice

Review

  • October 22, 2024
  • Review verified by G2

What do you like best about the product?
Secureframe has helped us track and log our steps through the ISMS program.
What do you dislike about the product?
Nothing really. I feel like Secureframe has been good to us.
What problems is the product solving and how is that benefiting you?
It helps keep everything organized.


    D'Juan H.

Easy to use Compliance Tool

  • October 21, 2024
  • Review verified by G2

What do you like best about the product?
I find that the system layout is straight forward. I used another system in the past and found the layout of SecureFrame to be easier to navigate.
What do you dislike about the product?
Does not integrate with as many outside vendors as I would like or as deeply with some of the ones that are there. But the easy to use platforms make manual uploads easy to produce with the guided walkthroughs.
What problems is the product solving and how is that benefiting you?
We achieved a favorable SOC 2 Type II report using the Secureframe Platform. The majority of the organization had zero understanding of what the tests entailed or where to begin. The Secureframe Platform broke down the tests and tasks that needed to be completed for compliance into manageable and understandable components.


    Information Technology and Services

Secureframe makes a company's life easier and allows you to focus on your core business priorities

  • October 17, 2024
  • Review verified by G2

What do you like best about the product?
Secureframe has been instrumental for our business to achieve our annual SOC2 compliance. Working directly with our Chief Compliance Officer I have seen how Secureframe can shorten our time to get ready for our SOC2 audit, coordinate tasks across the company especially if it's 100+ employees or more that you need to get to complete tasks and keep track of what is missing. It's very easy to use from setting up templates for different policies, to tracking progress, to running annual security trainings and renewing SOC2 or GDPR compliance audits and checks. I highly recommend it to any business but especially businesses that are in a space where regulations or data security are especially important. Secureframe helps streamline the compliance process so that we can focus on running our core business.
What do you dislike about the product?
At times reminders are not clear to employees and we had to follow up repeatedly but that is something we can manage. Otherwise not much to add.
What problems is the product solving and how is that benefiting you?
Secureframe streamlines our SOC2 audit, GDPR compliance and going forward via the Trust Center our vendor risk assessments.


    Computer Software

Secureframe makes life easy

  • October 16, 2024
  • Review verified by G2

What do you like best about the product?
I think it's easy to use with a clean User Interface. I really like the customer support and the automation features such as integrating with AWS.
What do you dislike about the product?
It would be nice if it provided more help for terraform and had more instuctions for everything.
What problems is the product solving and how is that benefiting you?
It is helping us solve for SOC2 compliance


    boubacar d.

Our experience was (and is still) great with the amount of security setups done in a short time

  • October 08, 2024
  • Review verified by G2

What do you like best about the product?
- The customer success team is very much available
- Guidelines are clear and easily attainable
- The tools suggested to enhance security are great
What do you dislike about the product?
- We've had a few bugs to make onboarding setups available but they were resolved easily afterwards
What problems is the product solving and how is that benefiting you?
Set up security best practices that enables us to approach potential clients with sensitive data


    Vasil S.

Security & compliance automation solution that offer good value for money

  • October 04, 2024
  • Review verified by G2

What do you like best about the product?
Ease of Use, Ease of Implementation, good customer support.
What do you dislike about the product?
Limited number of available integrations
What problems is the product solving and how is that benefiting you?
Secureframe helps us streamline SOC 2 and HIPAA compliance.


    Matt M.

Secureframe helps make SOC 2 easy

  • September 30, 2024
  • Review verified by G2

What do you like best about the product?
Having Secureframe installed in our AWS environment and reviewing our configurations was a game changer. It really helped us get to a much more secure posture. We now feel that we are in a much better place after doing our SOC readiness and eventual audit. It was such an easy way to find issues and gives you the steps to remedy them.
What do you dislike about the product?
Secureframe is going to find things that are problematic in our configuration. Unfortunately, this means more work for the DevOps group.
What problems is the product solving and how is that benefiting you?
As small start up with only 2 people, securframe gave us the ability to get SOC ready and compliant in relatively short amount of time. We feel that it is helping us stay on top of issues in our environment and preparing us for future audits.


    Douglas F.

SecureFrame is an exremely valuable compliance tool

  • September 29, 2024
  • Review verified by G2

What do you like best about the product?
SecureFrame centralizes all of the information you need to achieve compliance. The interface is easy to use, and the integrations allow you to stay on top of changes in your organization.
What do you dislike about the product?
I can't think of any downsides to using this framework.
What problems is the product solving and how is that benefiting you?
We are a small organization, and do not have the time and resources to devote to security compliance that larger organiations do. SecureFrame allows us to understand where we need to apply our effort most efficiently. The document templates are also invaluable.


    David M.

company that gives you the support you need to pass certifications like SOC2

  • September 27, 2024
  • Review verified by G2

What do you like best about the product?
You get access to people who know how things are typically documented. A lot of these certifications are essentially documentation exercises and if you know how they are typically done, it becomes a lot easier to complete.
Their tools are constantly improving, they introduce process for things that would be manual otherwise and become a central clearing house for all of your compliance artifacts.
What do you dislike about the product?
Their REST api is kind of barebones right now. You can't look up, for example, which employees are out of compliance at any given moment. It basically allows you to C.R.U.D. custom tests and data, but doesn't let you access the builtin stuff. They're always improving, so i'm sure eventually this data will be exposed via their rest api;.
What problems is the product solving and how is that benefiting you?
they allow us to centralize all of the artifacts we need to pass a SOC2 audit and attest to being GDPR compliant. They help introduce process for something that would be exhausting to do manually. They have automation that looks at your environment and makes sure things are setup properly.