What do you like best about the product?

I heard about Secureframe through a friend running a different startup, and his positive experiences were a big reason I chose Secureframe for our SOC 2 compliance journey. The team demonstrated a range of expertise and was able to answer a wide variety of questions I had throughout the process. Secureframe connected seamlessly to our Azure environment, which made the initial setup both quick and efficient. Their support and knowledge have made the entire compliance experience straightforward. I would highly recommend Secureframe to any company looking to obtain their SOC 2 certification.

What do you dislike about the product?

Secureframe organizes the compliance journey into manageable tasks, each designed to guide you through research and completion. While the support team is excellent, I found that some tasks lacked sufficient detail or examples, which occasionally required reaching out for clarification. A more comprehensive approach to task instructions would enhance the experience, allowing for greater independence and efficiency in the process.

What problems is the product solving and how is that benefiting you?

As a first time CTO, I did a lot of research on SOC2 complience. Their step by step approach helped me organize the required documentation needed for the eventual audit.