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Building Client Trust: The Foundation of Our Marketing Agency's Success
What do you like best about the product?
In the world of marketing, we work with sensitive client information on a daily basis — from customer lists and data analytics to campaign performance metrics. Secureframe is now our most powerful lever for establishing trust while transacting. The simplicity, for a non tech user like me the dashboard makes it very clear where we are with compliance. Ease of implementation This was handled by our IT team, but from my standpoint the transition was painless. Customer support has been useful if I had questions about how to create reporting for a client. I am on the platform almost every week pulling compliance reports for business pitches. There are a lot of bells and whistles, but the one I like best is the Vendor Risk Management module, which lets me rapidly and professionally evaluate security for new software tools we want to use. The simplicity of integrating with our existing tools so that we did not need to alter our workflow.
What do you dislike about the product?
The platform is so feature rich, it can feel a bit overwhelming at times. I mostly use it for reporting and vendor checks so I don’t need all of the technical depth, but it’s simple enough to navigate to what I do need.
What problems is the product solving and how is that benefiting you?
Secureframe solves our largest hurdle in sales: the security questionnaire. In the past, when a potential client (e specifically healthcare or finance) sent a 100-question security assessment, it put sales in limbo for weeks. Now I'm able to just deliver a Secureframe-generated compliance pack on the spot. This cut our sales cycle in half, allowed us to win higher end, more security-aware clients and makes our agency look like a serious professional partner. It’s a direct contribution to our revenue being up.
A Project Manager's Dream for Streamlining Security Compliance
What do you like best about the product?
The clarity it brings to a complex process is invaluable.
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Undo It’s easy enough to use that I can actively track our SOC 2 readiness without being a security expert full-time. The customer service is proactive, and the software’s many useful features like the automated evidence collection from our Azure environment saved many thousands hours ofmanual work. One of our important decisions was the ease with which we could leverage Azure and it has fulfilled that.
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Undo It’s easy enough to use that I can actively track our SOC 2 readiness without being a security expert full-time. The customer service is proactive, and the software’s many useful features like the automated evidence collection from our Azure environment saved many thousands hours ofmanual work. One of our important decisions was the ease with which we could leverage Azure and it has fulfilled that.
What do you dislike about the product?
From a project management perspective, the built-in task assignment and tracking is good, but I would love to see more advanced project management features in the future, such as Gantt chart views or more customizable dependency tracking. This is a minor point, as we use Azure DevOps in parallel, but deeper integration there would be a welcome enhancement.
What problems is the product solving and how is that benefiting you?
It changes the nebulous goal of “achieving SOC 2 compliance” into a concrete, manageable project with clearly defined tasks, owners, and deadlines. My project timelines can de-risked and having the resultant proof of our security posture naked and laid out for our partners and customers can never be one bad thing in a business.
Locking Down Our Brand Partnerships and Scaling with Confidence
What do you like best about the product?
Driven scalable, secure operations as COO. As chief operating officer (COO), Driven by scalable, secure operations, Secureframe has helped us professionalize our security posture as we scale our network of hundreds of content creators and esports partners. The software's user-friendliness enabled our team to quickly get started without having our own security expert on board. The integration was seamless, and with all our core systems connected, such as Google Workspace for employee management, AWS for web infrastructure, etc. The customer support at Secureframe was responsive, especially when we needed to craft policies for our bespoke partnership model. The features are just right and align well with the rest of our workflow, especially when vetting new agencies and event partners looking to work with us, thanks to the vendor risk module. Integrating the tool into our established workflow was effortless.
What do you dislike about the product?
Some of the policy templates had to be customized for our industry to suit our creator-centric business needs perfectly. It was also a significant decision for a company of our size to make the initial investment, but we’ve more than made it up in the partnerships we've secured.
What problems is the product solving and how is that benefiting you?
Secureframe solves an important business challenge: how can we achieve enterprise-grade trust with large businesses and platforms that we want to work with. Previously, our security was more casual. Now, whenever we're reaching out to a new esports league or a major streaming platform for sponsorships, we can immediately point to our SOC 2 compliance. That has in turn taken the lead on deals turning what used to take weeks into days and walked us right into bigger, more profitable partners that need solid DS proven data security which again has driven our growth in competitive gaming.
Secureframe Is Our Compliance Backbone
What do you like best about the product?
Our cloud infrastructure integrates smoothly. It checks everything in real time and flags us when there are issues that will block the audit.
What do you dislike about the product?
We would love to see more options to customize the reports but, that’s a small wish after the value it gives.
What problems is the product solving and how is that benefiting you?
Secureframe makes our compliance easy and helps us stay audit-ready at all times. It has lessened the amount done by hand and secured safety to a greater level.
Securing Our Brand Reputation as We Scaleaa
What do you like best about the product?
The thing I like most about Secureframe is how easy it is to use. As a project manager working on product launches and supply chain I am not a security expert. It takes complicated compliance requirements and turns them into a checklist for me. Customer support has also been great and has walked me through control mappings that are relevant for our e-commerce and retail operations. I find I use it daily most recently while preparing for our audit. The number of features, particularly the automated evidence collection from our cloud infrastructure, is a huge time-saver.
What do you dislike about the product?
There was a little more back-and-forth with our IT team than I had initially scheduled for to get the right cloud permissions set up, so it created a small project delay. But that wasn’t surprising for a new tool and isn’t a reflection on the ease of integration, which was good once we had our internal access sorted out. Other PMs in retail should just plan for it.
What problems is the product solving and how is that benefiting you?
Secureframe is solving our need to be able to formally demonstrate security to our wholesale partners and customers. As a brand known for quality and American manufacturing we
Finally Audit Management That Feels Like Support, Not Stress/
What do you like best about the product?
I Love how easy the Ui is very intuitive. The integrations hooked into tools we already use so evidence populates almost without thinking. Their customer support is legit always there, explains things clearly, never just gives a copy paste response.
What do you dislike about the product?
The Setup wasn't instant: Some integrations needed tweaking and certain custom workflows took extra time. Also a few features cloud use more flexibility {especially around custom dashboard} But every time we hit a snag, support helped us through fast.
What problems is the product solving and how is that benefiting you?
Secureframe stepped in to take the load off our audit prep. No more chasing docs, spreadsheets or reminder. Audit windows, evidence gathering and compliance checks are now tracked in one place. We're confident, faster and less likely to miss things.
Secureframe Made Our Audit and Cloud Compliance way Easier
What do you like best about the product?
The Tool is super easy to use and fits nicely with the tool we already use. Their audit dashboard and integrations make tracking progress simple. Best part? Their customer support i always quick to respond and really know their stuff. We never felt stuck.
What do you dislike about the product?
Some of the report cloud be more customizable for how we share updates internally. A few integrations needed extra setup. and there's a bit of a learning curve at the tart but nothing major. Overall, it's been a great experience with real result.
What problems is the product solving and how is that benefiting you?
Secureframe took a lot of the stress out of getting and staying compliant. We were handling audit prep manually before, and it was overwhelming. Now, most of it is automated. It's helped us stay organized saved a ton of time and gave us more confidence during the audit process.
Our Multi-Client, Multi-Cloud Consultancy's Standardised Compliance Engine
What do you like best about the product?
Secureframe enables us to operationalize and systematize security compliance across our heterogeneous set of client projects and internal cloud environments. We are consultants and we work in multi-cloud set ups (AWS, Azure, GCP) for different clients with different compliance needs. Secureframe offers a single, centralized place to manage evidence collection, map controls, and maintain audit readiness across all of those. This standardization is huge force multiplier for my team because we don’t have to build custom compliance processes for every new engagement. The fact that it easily integrates into all major cloud providers is a key reason why we chose it.
What do you dislike about the product?
Great for pretty typical frameworks like SOC 2 and ISO 27001, but in some cases quite a bit of heavy lifting is needed to comply with newer/envisioned industry specific regulations that some of our clients seek. This customization can be resource-intensive.
What problems is the product solving and how is that benefiting you?
It resolves the critical issue of scale and consistency. Prior to Secureframe, showing our security posture to prospective clients was a customized, manual process that changed with each proposal. This way, we have a scalable, repeatable method. This is great for us because it dramatically accelerates the sales cycle of our digital services, reduces the compliance workload on our delivery teams, and enhances our branding as a security conscious partner. It’s increasingly a part of our own internal due diligence, and an asset within our pre-sales toolkit.
The Solid Foundation of Trust for Our Financial Wellbeing Platform
What do you like best about the product?
Our sole product is trust, managing sensitive payroll and banking information as a fintech company. Secureframe is the bedrock to that trust. It enables us to show enterprise customers – so their HR, legal and security offices – that our platform has world-class levels of security and compliance. The fact that evidence collection is automated for things like SOC 2, it’s a huge operational efficiency. It allows us to offer (potential) clients real-time, reliable proof of compliance and has helped tip the balance with sign-off for many large B2B contracts. It’s not a compliance tool; they think and know it’s a foundational business accelerator.
What do you dislike about the product?
The website is a significant operational cost to the business. The ROI is obvious when it comes to won deals and mitigated risk, but the price tag demands a strong business case – particularly when you're fighting for budget with customer-facing features. The initial installation also requires concentrated time from key technical staff.
What problems is the product solving and how is that benefiting you?
It eliminates our single largest commercial hurdle: security due diligence. Prior to Secureframe, vendor assessment process was a long-winded, manual nightmare that delayed our deals by months. And now, we have an efficient and professional process. This in turn has a direct impact on our bottom line, as it speeds up sales cycles while trimming down the legal and operational overhead of client security reviews and strengthening our image as a secure and trustworthy partner for Fortune 500 enterprises.
Secureframe was a startup-friendly choice for achieving SOC2!
What do you like best about the product?
As a security-focused startup building authentication infrastructure, achieving SOC 2 Type II was non-negotiable. Secureframe made the process far less daunting, especially given this was our first SOC2 rodeo! The platform gives us a clear, user-friendly dashboard for tracking compliance progress and ongoing control health, which makes board and investor updates simple and credible. Their automated vendor security assessments and seamless integrations with our cloud environment saved countless hours. Most importantly, their team felt like an extension of ours, guiding us through policy creation, evidence collection, and auditor prep with remarkable responsiveness.
What do you dislike about the product?
A very tiny nitpick: GitHub branch rule tracking sometimes flags “failures” on brand new repos before any files or rules exist. Tweaking the logic for repo setup timing would smooth this out.
What problems is the product solving and how is that benefiting you?
Secureframe helped us get SOC 2 ready so we could confidently answer existing customer and new prospect questions about compliance, while also tightening our own internal operations.
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