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Very reliable service
What do you like best about the product?
The expertise and customer service. The close followup of clients is worth appreciating.
What do you dislike about the product?
Bugging of the system. This made my team and I to have delays in some aspects of our project
What problems is the product solving and how is that benefiting you?
Data security of our little structure and management of risk
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Amazing customer centric Team!
What do you like best about the product?
Our audit process has ran smooth, thanks to their amazing responsive customer support team! As a non-technical person, they are very helpful in every way, explaining everything in simplest way to ensure we are all on the same page. The platform interface is user friendly, advance features and automated monitoring made everything easier to understand and navigate.
What do you dislike about the product?
We did not face any problem at all, they’re proactive with almost everything and customer centric. Overall experience is positive and extremely satisfied!
What problems is the product solving and how is that benefiting you?
Secureframe has tremedously helped us with our Supplier Risk Management. They audit everything required for our outside group Suppliers and it has improved our overall Supply Chain process.
A WONDERUFL EXPERINCE
What do you like best about the product?
IT'LL HELP ANY COMPANY ACHIEVE COMPLIANCE MUCH EASIER AND MORE EFFICIENTLY
What do you dislike about the product?
I DON'T DISLIKE ANYTHING ABOUT IT. I FIND IT COMPLETELY USEFUL SO FAR
What problems is the product solving and how is that benefiting you?
Keeping SOC 2 Type II so we can continue to keep our customers. Many clients won't even look at you as a potential vendor if you don't have security certification.
Excellent detailed of the process and very efficient
What do you like best about the product?
As a new user with limited knowledge about the processes to get the SOC certification, this platform has been very detailed and easy to navigate. It tells you what you need to do and helps you keep track of what you and your team have accomplished. Since you are able to connect your system, you can see an updated report\failed.
What do you dislike about the product?
Even if the platform if very user friendly at the beginning, the teamd struggled to upload the first file, but once you do the first one, the rest are straightforward.
What problems is the product solving and how is that benefiting you?
We needed a certification for SOC1 to win a contract with a new client. We work in the BPO industry, so having these certifications will definitely help us improve our services and what we offer.
Amazing support and excellent product!
What do you like best about the product?
First of all - technical support, they're amazing. It is great for startups and small businesses, it's easy to use, reliable automation platform and a handy tool for SOC2. Worth the price!
What do you dislike about the product?
Right now I can't see any downsides, there were some problems sometimes, but customer service were fast enough at resolving the issue.
What problems is the product solving and how is that benefiting you?
More accessible organizing work and setting priorities. Monitoring and helping me complete work with efficiency.
"Streamlining Security Compliance: A Game-Changer for Our Business"
What do you like best about the product?
The platform is incredibly user-friendly and intuitive, making it easy for even non-technical team members to understand what needs to be done and take ownership of specific tasks. The dashboard is helpful, providing a comprehensive overview of progress and status across all controls and testing areas. The integrations with various tools and services also help streamline the compliance process and reduce the amount of manual work required.
But perhaps most importantly, the customer support team at Secureframe is simply outstanding. They are incredibly responsive and helpful and always willing to go above and beyond to ensure our compliance needs are met. They are knowledgeable and friendly and provide guidance tailored to our situation and needs. I can't stress enough how much of a difference this level of support makes, particularly for those new to the compliance process or with limited experience in this area.
Overall, I would highly recommend Secureframe to any organization looking to simplify and streamline its compliance efforts while benefiting from the expertise and support of a dedicated team of professionals.
But perhaps most importantly, the customer support team at Secureframe is simply outstanding. They are incredibly responsive and helpful and always willing to go above and beyond to ensure our compliance needs are met. They are knowledgeable and friendly and provide guidance tailored to our situation and needs. I can't stress enough how much of a difference this level of support makes, particularly for those new to the compliance process or with limited experience in this area.
Overall, I would highly recommend Secureframe to any organization looking to simplify and streamline its compliance efforts while benefiting from the expertise and support of a dedicated team of professionals.
What do you dislike about the product?
I have no complaints about Secureframe. Their intuitive and user-friendly platform makes the compliance process seamless and stress-free.
What problems is the product solving and how is that benefiting you?
Secureframe solves the complex and time-consuming process of achieving compliance certifications by providing an automated solution streamlining the entire process. This has allowed us to focus on our core business operations and saved us significant time and resources. Additionally, Secureframe's continuous monitoring and risk assessment features have given us peace of mind knowing that our compliance status is always up-to-date and our sensitive data is secure.
Meeting Compliance Has Never Been so Easy
What do you like best about the product?
Using for NIST Compliance, everything is packed together and shows you precisely what is needed in a checklist. Excellent if you're not super tech-savvy. Overall, very easy to use, straightforward and saves a lot of time.
What do you dislike about the product?
So far, everything has been going well; any problems, and Secureframe have a knowledgable and helpful customer support team. They are always happy to assist with any issues.
What problems is the product solving and how is that benefiting you?
Time taken and tech expertise needed by ship crew is lowered, saving time and money. This means my business can run as smoothly as possible. Also, the team seems happier too!
Helpful for organizing the compliance process
What do you like best about the product?
For us, the most useful aspect of Secureframe was the automated testing suite. Linking to our cloud services to validate configurations was useful. It also made clear what was and was not in scope for our purposes.
What do you dislike about the product?
File organization within Secureframe was a pain. While we did not undertake a formal audit process while using Secureframe I can imagine that would have been a significant challenge.
What problems is the product solving and how is that benefiting you?
Secureframe was an effective one-stop shop for our compliance needs. I believe it is helpful for small to mid-size companies which would benefit from a guide that they are able to use to increase their compliance.
It was an amazing experience, wonderful set
What do you like best about the product?
I love their customer support; its user-friendly interface makes compliance accessible in any business and provides procedures companies can use to build their compliance program. Easy to use and time-saving.
What do you dislike about the product?
Using Secureframe has been a positive experience. I just noticed there were bugs; overall, we encountred significant issues, and the team quickly resolved them.
What problems is the product solving and how is that benefiting you?
Using Secureframe for these purposes made it easy for me to reach my goals, reducing the time because they put a lot of information in one place and resources required to maintain compliance.
Overall good experience with Secureframce
What do you like best about the product?
Secureframe made the SOC2 audit process seamless by complying with the audit requirements and following the corresponding steps to complete the infrastructure. With the help of their team, any unclear process has been streamlined, and a resolution has been addressed promptly.
What do you dislike about the product?
I have nothing to say about the service, as the Secureframe helped with the integrations seamlessly is a plus. No major issues has been encountered during the transition. Kudos to the team!
What problems is the product solving and how is that benefiting you?
Achieving SOC was critical for a customer; hence, this has been achieved without any hassle with the team's endless support. The automated integrations were a great help during the testing phase and also on the go live of the product.
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