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SUPPORTIVE TEAM, QUICK RESPONCE & GREAT CUSTOMER SERVICE
What do you like best about the product?
Their quick response to my questions and suggestions have really helped me to make my platform better. They are knowledgeable and guide you every step of the way. Secureframe helped me complete several compliance framework it's a, I recommend using Secureframe.
What do you dislike about the product?
I can't think of any, I got all my work done with great support and quick response, I can think of anything that I didn't like about secureframe.
What problems is the product solving and how is that benefiting you?
Third party and supplier risk management.
They helped me organize my informations in one place, It made it easier for me to assess and manage risk in my platform.
They helped me organize my informations in one place, It made it easier for me to assess and manage risk in my platform.
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Here is a review of Secureframe's G2 product, including its positive and negative feedback.
What do you like best about the product?
Positive Feedback:
Easy to use: Secureframe's product is intuitive and easy to navigate, which makes it simple for businesses to automate their compliance program.
Comprehensive: The product covers a wide range of compliance frameworks, including SOC 2, HIPAA, and ISO 27001, among others, making it a one-stop shop for businesses seeking to comply with multiple regulations.
Time-saving: Secureframe's G2 product automates much of the compliance process, freeing up time for businesses to focus on their core activities.
Excellent Customer Support: Customers have praised Secureframe for its prompt and knowledgeable customer support team, who are always available to assist with any issues that arise.
Overall, Secureframe's G2 product is a comprehensive and user-friendly compliance solution that has received positive customer feedback. While it may be relatively expensive and less customizable than some alternatives, its ability to automate much of the compliance process has saved businesses time and effort, making it a worthwhile investment for many.
Easy to use: Secureframe's product is intuitive and easy to navigate, which makes it simple for businesses to automate their compliance program.
Comprehensive: The product covers a wide range of compliance frameworks, including SOC 2, HIPAA, and ISO 27001, among others, making it a one-stop shop for businesses seeking to comply with multiple regulations.
Time-saving: Secureframe's G2 product automates much of the compliance process, freeing up time for businesses to focus on their core activities.
Excellent Customer Support: Customers have praised Secureframe for its prompt and knowledgeable customer support team, who are always available to assist with any issues that arise.
Overall, Secureframe's G2 product is a comprehensive and user-friendly compliance solution that has received positive customer feedback. While it may be relatively expensive and less customizable than some alternatives, its ability to automate much of the compliance process has saved businesses time and effort, making it a worthwhile investment for many.
What do you dislike about the product?
Negative Feedback:
Expensive: Some customers have noted that Secureframe's G2 product is relatively expensive compared to other compliance solutions on the market, making it difficult for smaller businesses with tight budgets to justify the cost.
Limited customization: While the product covers a wide range of compliance frameworks, some customers have expressed disappointment that it does not allow for more customization or tailoring to their specific needs.
Integration Challenges: A few customers have had difficulties integrating Secureframe's product with their existing systems or software, which has caused some frustration and delays.
Expensive: Some customers have noted that Secureframe's G2 product is relatively expensive compared to other compliance solutions on the market, making it difficult for smaller businesses with tight budgets to justify the cost.
Limited customization: While the product covers a wide range of compliance frameworks, some customers have expressed disappointment that it does not allow for more customization or tailoring to their specific needs.
Integration Challenges: A few customers have had difficulties integrating Secureframe's product with their existing systems or software, which has caused some frustration and delays.
What problems is the product solving and how is that benefiting you?
Secureframe's G2 product addresses several common problems businesses face when attempting to maintain compliance with regulatory frameworks such as SOC 2, HIPAA, and ISO 27001.
Amazing Product, Great Team
What do you like best about the product?
Secureframe is easy to use, flexible, straightforward and packed with advanced features. It is ideal for both small and large corporate environments. We mainly utilize the software for auditing and compliance. We automated several processes that previously needed a lot of manual touchpoints and regular human follow-up via emails and spreadsheet tracking (which can be a hassle & time-consuming). But now everything is automated. Our staff and business users are happy with this change. We also use it for storing documents, automating workflows for business requests and updates, risk assessments, open issue tracking, and many more. The Secureframe support team is excellent; they are responsive, prompt, and friendly.
What do you dislike about the product?
So far, I haven't found anything I don't like. The tasks may appear overwhelming, but Secureframe simplifies them for users. The Secureframe support team is also very accommodating whenever we need assistance.
What problems is the product solving and how is that benefiting you?
Compared to the competitors, Secureframe has a user-friendly UI and a wide functionality range; the infrastructure auditing is mostly automated and provides excellent customer service.
Secureframe SOC2 is an Incredible Procurement Milestone!
What do you like best about the product?
Without a doubt, their Third-Party Vendor Risk Management. I'm impressed by how easy it is to track and monitor vendor relationship lifecycle and reduce the risk to a minimum.
SecureFrame has an excellent framework for employees. It helps them through training, appropriate monitoring and evaluation of their job.
SecureFrame has an excellent framework for employees. It helps them through training, appropriate monitoring and evaluation of their job.
What do you dislike about the product?
There were not big problems we encountered. Thanks to excellent customer support, every challenge is overcome.
What problems is the product solving and how is that benefiting you?
-Vendor Management
-Risk Management
-Stress Management
It makes my job so much easier and less stressfull.
-Risk Management
-Stress Management
It makes my job so much easier and less stressfull.
Using Secureframe was such a pleasurable thing.
What do you like best about the product?
I like secureframe so much because it makes work so easy for me, as my business got a readymade SOC 2 within weeks.
What do you dislike about the product?
Everything on Secureframe is and has been helpful to me.
What problems is the product solving and how is that benefiting you?
SecureFrame is helping with automated alerts and reports which helps my business stay compliant and scale safely.
Amazing Product and Great Team
What do you like best about the product?
Using Secureframe makes our job easier, and customer support is excellent!
What do you dislike about the product?
I requires effort to set up and should be tech savy
What problems is the product solving and how is that benefiting you?
Secureframe helps us secure SOC 2
Great framework
What do you like best about the product?
Secureframe helped me alot.
It is an amazing framework
It is an amazing framework
What do you dislike about the product?
Support take time to respond sometimes.
But it is okay
But it is okay
What problems is the product solving and how is that benefiting you?
Cloud Compliance and security issues
And that help me by using these feautures
And that help me by using these feautures
Security compliance demystified
What do you like best about the product?
Without a doubt, their customer support. As a non-technical person, leading our company through our first security review, I had all of the support I could ever want! No question was too small or too silly. The platform has grown tremendously, so the platform itself now holds your hand through the process, but before that was true, I could count on my customer success rep to guide me.
What do you dislike about the product?
This has improved dramatically since I first started using Secureframe, but I don't love the experience of uploading things to the data room. Now that you can upload evidence right alongside the specific control it is a lot better, but the Data Room itself is just one giant folder, so you have to determine the right way to organize the content, hoping that it makes life easy on your auditors.
What problems is the product solving and how is that benefiting you?
-understanding what evidence supports each control
-organization of evidence
-step by step approach to tackling security compliance
-policy drafting support
-organization of evidence
-step by step approach to tackling security compliance
-policy drafting support
GREAT PRODUCT!
What do you like best about the product?
We used Secure Frame for our SOC2 audit. The product UI was great and customer service was readily available to answer all of our questions. We made it thru our SOC2 audit and were certified with ease. The cyber security training is user-friendly and useful.
What do you dislike about the product?
We had very few issues with the product. I recall one instance in which we had trouble deleting some information that we erroneously entered into the system. The issue was quickly resolved by customer service.
What problems is the product solving and how is that benefiting you?
The templated policies helped us come up with useful ones which we tailored to our own organizational needs.
The employee cyber training helped to ensure that our employees understand the risks and may help us to reduce insurance costs.
Most importantly, we benefited from Secureframe without which we would not have easily been able to attain our SOC2 certification.
The employee cyber training helped to ensure that our employees understand the risks and may help us to reduce insurance costs.
Most importantly, we benefited from Secureframe without which we would not have easily been able to attain our SOC2 certification.
Love this product.
What do you like best about the product?
Secureframe is extremely user friendly. Our employees found it very easy to complete training and review and accept policies. Very useful tool for soc2 audit. I would definitely recommend Secureframe to others.
What do you dislike about the product?
There really is not anything I dislike about Secureframe. Using Secureframe has been a positive experience.
What problems is the product solving and how is that benefiting you?
We used Secureframe for our soc2 audit and for security compliance. Using Secureframe for these purposes made it easy for us to reach our goals.
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