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Secureframe SOCII-Type 1 audit platform and assistance.
What do you like best about the product?
Secureframe's dedicated customer support and response time.
What do you dislike about the product?
Secureframe doesn't provide a full info-security solution platform yet, but they are introducing new features all the time.
What problems is the product solving and how is that benefiting you?
The Secureframe team and platform helped our company organize, document, prepare, and ultimately achieve SOCII-Type 1 compliance. This greatly enhances our ability to compete for new business.
Recommendations to others considering the product:
We previously used other info-sec/SOCII SaaS platforms, but what differentiated Secureframe was their customer support, response type, and quality of guidance.
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Smooth process with great support
What do you like best about the product?
Transparent smooth process savings tons of hours and great pricing
What do you dislike about the product?
Some connections with Google cloud took longer time
What problems is the product solving and how is that benefiting you?
SOC2 compliance support; Become compliant in weeks, not months
Streamlined our SOC2 Type 1 audit
What do you like best about the product?
Secureframe helped us with every aspect of achieving SOC2 certification, from understanding the process, preparing policies and evidence, selecting an auditor, and completing the certification. They had great templates and example policies that helped us meet all of the criteria we were targeting quickly, and having assigned team members to go through the entire audit process expedited the whole process and gave us someone to reach out to with questions. We couldn't be happier with Secureframe, and there is no way we would have gone from engagement to SOC2 Type 1 in 6 weeks without them.
What do you dislike about the product?
Nothing, they are priced reasonably and over-delivered on our expectations.
What problems is the product solving and how is that benefiting you?
We are a SaaS software solution in a highly regulated market that needs SOC 2 Type 1 and Type 2 to be able to engage with our customers. SecureFrame helped us achieve SOC2 Type 1 and we are well on our way to SOC 2 Type 2 as well.
SOC & HIPAA automation that gives us total peace of mind and clarity. Great partners!
What do you like best about the product?
In security audit world, excel spreadsheets are the norm. I was looking for a partner living in this century who could connect to our cloud services and automate everything else. Secureframe helps us, onboard employees, train, automate policy adoption, find holes in SOC controls all without us having to have any background in security. We had 1 person focus on getting us through SOC and HIPAA, with 100 other job roles at the company, we still got from start to finish in a couple months with 30+ employees.
What do you dislike about the product?
No dislikes to mention. We truly enjoyed our experience with Secureframe.
What problems is the product solving and how is that benefiting you?
Needed SOC type 2 and Hipaa rapidly for client contracts to go through. We have secured all contracts and their step by step process helped us get there without staff burden.
Straightforward onboarding, great team and product
What do you like best about the product?
The lack of manual evidence collection due to the automation/workflows built into the platform
What do you dislike about the product?
Not all internal systems have native integrations built out yet, but more have been. coming out.
What problems is the product solving and how is that benefiting you?
Getting our product through SOC 2 Type 1 and Type 2. Secureframe has helped us prepare our policies for SOC 2 and set up integrations to our internal systems which will save us from having to do manual evidence collection.
Recommendations to others considering the product:
Utilize their in-house auditor advice when going through your policies to understand how to best meet your business needs while satisfying SOC 2 requirements.
Saved a ton of time, great support, fast track to SOC2
What do you like best about the product?
Support from their team was amazing, they helped with every step of the SOC2 process.
What do you dislike about the product?
The platform flags some false issues as it inspects cloud hosting configurations.
What problems is the product solving and how is that benefiting you?
We have had a SOC2 audit on our security roadmap for a couple of years, but always moved it out due to budget and time constraints. SecureFrame solved both of these issues by dramatically reducing time required and connecting us with cost effective auditors.
Everything you need to get SOC 2 compliance
What do you like best about the product?
The Secureframe platform and our assigned success rep were instrumental in getting us a SOC 2 Type I report in record time (~6 weeks). The process would have been super confusing without them, and they were able to handle almost all requests/objections from our auditors without any involvement on our part. I'd estimate that they saved us dozens of hours when it came to describing our infrastructure and submitting evidence to auditors.
What do you dislike about the product?
The web dashboard is useful for high-level security monitoring, but is mostly designed for getting you audit-ready. They could add some more features (alerting, etc) that would make the platform more useful after the initial audit period.
What problems is the product solving and how is that benefiting you?
As we were selling to bigger customers, many of them required us to fill out security questionnaires and submit a SOC 2 attestation. Getting our SOC 2 through Secureframe has unlocked many deals that we otherwise wouldn't have been able to get.
SecureFrame: SOC2 made easy!
What do you like best about the product?
Folks from the SecureFrame team are available to guide you thru requirements via Slack pre-audit and do frequent checkups.
What do you dislike about the product?
Nothing really, some of the automation tests had false positives, but the team guided us through all of this and offered solutions.
What problems is the product solving and how is that benefiting you?
SOC2 without having to worry about picking vendors. We got our SOC2 Type 1 in just a few months from starting our engagement.
Easy & Efficient SOC2 Process with Secureframe
What do you like best about the product?
Secureframe streamlined every step for my team, automating majority of the manual tasks. Our employees easily onboarded themselves through Secureframe's seamless workflows.
Support is extremely fast and responsive. We not only have a dedicated Customer Success Manager but also from the security experts to answer any technical questions.
Support is extremely fast and responsive. We not only have a dedicated Customer Success Manager but also from the security experts to answer any technical questions.
What do you dislike about the product?
doesn't integrate well well with Heroku; not big deal tho
What problems is the product solving and how is that benefiting you?
Prepare for SOC 2 compliance
Seamless SOC-2 Experience with Secureframe
What do you like best about the product?
How quickly we got through our SOC2 process. The experience working with the auditors and Secureframe was so great — very responsive team set up a shared slack channel and helped us through the entire pipeline. They helped us with security questionnaires from our clients and even advised on best security practices.
What do you dislike about the product?
We had no issues working with Secureframe
What problems is the product solving and how is that benefiting you?
We wanted to unblock more significant deals for our product with a SOC 2 certification. Since our SOC2, we've been able to close those larger deals. Filling out large security questionnaires can be a daunting task — Secureframe helped us with those as well.
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