What do you like best about the product?

What I like best about it is its ability to simplify complex printing environments while offering a seamless, user-friendly experience. The cloud-based approach makes managing printers and print jobs effortless across multiple devices and locations, and its powerful analytics provide valuable insights into usage and performance. Overall, it significantly reduces the administrative burden, enhances productivity, and improves cost control—without sacrificing ease of use

What do you dislike about the product?

Some users struggle with the print queue but thats more of a "us" problem.

What problems is the product solving and how is that benefiting you?

Solves a bunch of printer-related problems. It lets us manage all our printers in one place, so no more dealing with complicated print servers or installing drivers on every computer. It also helps us track and cut down on print costs, and the secure print release feature makes sure sensitive documents don’t get left out in the open. Plus, it’s easy for users to add or remove printers on their own, which saves time for our IT team. Overall, it makes everything run smoother and saves us a lot of hassle.