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Print Serverless solution for Pure Azure AD organizations
What do you like best about the product?
There are no print servers involved. The rollout is simple with great support for Endpoint manager/intune. Also we really like the fact that mobile workforce can map site printers automatically once they join the local network.
What do you dislike about the product?
This product is great and I don't think they need to change anything.
What problems is the product solving and how is that benefiting you?
We are eliminating on-premise AD and needed a cloud print solution. We have tried several others but support during print nightmare was ...a nightmare. PrinterLogic at our customer sites has been a breeze
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Modernized Printing and Management
What do you like best about the product?
PrinterLogic allows centralized management of printer objects for a distributed workforce.
What do you dislike about the product?
Initial setup can be cumbersome depending on how you want to set things up.
What problems is the product solving and how is that benefiting you?
We have multiple print servers in different regions. PrinterLogic has helped us to consolidate all of our print servers into this product, easing administration and assignments of printers.
PrinterLogic is the best thing to come out of Post Microsoft Print Server Era!
What do you like best about the product?
PrinterLogic was very easy to implement into our ecosystem. The feature we love to use is Deploying the specific Printer to the specific organization unit. This way, we can get the specific printers to the frequently used users. Integration was easy for us since we were looking for a new system to deploy printers to our organization. With a few simple profiles, we were able to seamlessly move our organization to use the software and ease of use on our end when we needed to deploy new computers. I've only needed to contact customer support a couple of times since the software just works and we rarely need it to be fixed.
What do you dislike about the product?
Honestly, there is nothing I dislike about the product, it works as intended.
What problems is the product solving and how is that benefiting you?
It is solving the issue that Microsoft didn't fix on their end with malicious Print Server issues they were having.
PrinterLogic makes printer support a breeze.
What do you like best about the product?
The ability to set parameters once and easily allow users to install printers on their own without help from IT support.
What do you dislike about the product?
It is an expensive implementation, but worth the cost for the time it saves the IT support team.
What problems is the product solving and how is that benefiting you?
We have a complex print setup. Different documents are sent to different trays, meaning the time it takes to add and configure printers to each computer can be significant. PrinterLogic let's us set the parameters once, and deploy to users without manually intervention.
Simple setup and deployment
What do you like best about the product?
It is super easy to use. The customer support was friendly and knowledgeable and made my first deployment a breeze. I had a client with multiple locations and a lot of printers set up and ready for deployment in about an hour. It has all the features of a physical print server and more. Very happy with the product overall.
What do you dislike about the product?
The only downside I found was that they don't support v4 drivers for HP. This makes integration take longer if migrating from a physical print server, but it's not a deal breaker.
What problems is the product solving and how is that benefiting you?
It allows us to more easily identify where printers are on the network so that we can provide better service to our clients.
Amazing product called PrinterLogic.
What do you like best about the product?
I was able to migrate about 150 printers from two different on prem print servers quite easily. 99% of the end users had no idea it happened because everything migrated so successfully. I have always had a dream to have an all in one solution for printing, reporting, and this is it. I cant say enough good things about this product.
What do you dislike about the product?
The only dislike (which i know they are working on) is after migrating printers over, you can only add one printer at a time to a group.
What problems is the product solving and how is that benefiting you?
We had 2 old on prem print servers and used papercut to track printing. We were getting constant helpdesk calls with printer issues. Now we pretty much never get calls about printer issues.
Printing without PrinterLogic seems impossible now
What do you like best about the product?
It literally just works. You go through the demo thinking, "Yah, this seems good, but what's the catch?". There is no catch. Setup is a snap. Configuration is a snap. The hardest part was getting users to understand that literally nothing on their end is changing other than some queue names.
Not that we will, but I swear I will ban printing in its enterty in my org before I go back to using print servers.
Setup and configuration was simple and deploying printers to our existing environment/swapping users over to PrinterLogic managed printers was just a matter of communication.
Our traveling users really like the self service portal for when they're at non-home office locations. They can just select a printer and go without having to contact the Help Desk.
Not having to deal with PrinterNightmare issues or putzing around with per-impression cloud printing bills is makes our exe admins very happy. No more frustrated users complaining t them, and no massive bills per month either caused by over printing or wasted impressions not being used.
Not that we will, but I swear I will ban printing in its enterty in my org before I go back to using print servers.
Setup and configuration was simple and deploying printers to our existing environment/swapping users over to PrinterLogic managed printers was just a matter of communication.
Our traveling users really like the self service portal for when they're at non-home office locations. They can just select a printer and go without having to contact the Help Desk.
Not having to deal with PrinterNightmare issues or putzing around with per-impression cloud printing bills is makes our exe admins very happy. No more frustrated users complaining t them, and no massive bills per month either caused by over printing or wasted impressions not being used.
What do you dislike about the product?
We haven't really experianced any downsides yet. I guess in the hypothetical realm, it is a cloud service so connectivity issues could make it so you can't access your mgmt portal.
It hasn't happened to us, but I could see that.
It hasn't happened to us, but I could see that.
What problems is the product solving and how is that benefiting you?
It's allowed us to get rid of print servers. It also allows us to quickly deploy/change printers without messing around with all the crap Microsoft Print Services entails. Especially post-PrinterNightmare.
Printerlogic is worth a look
What do you like best about the product?
Reducing our server footprint and centralizing all print services across the enterprise
What do you dislike about the product?
Some print drivers are not available to upload. Certain Mac drivers are more problematic than others
What problems is the product solving and how is that benefiting you?
Reducing hardware footprint and OS licensing costs
Mobile Workforce ease of use
What do you like best about the product?
We like Printer Logic for our mobile employees who travel between our facilities and now our IT staff doesn't have to worry about installing printers!
What do you dislike about the product?
the biggest question i had was just around the script to install
What problems is the product solving and how is that benefiting you?
Printer installation and management for mobile workers.
Bring Peace to your Printer Deployment
What do you like best about the product?
The fact that I can update printer configurations from a web console anywhere and push it out to team members is a game changer. We went from constantly figuring out why our Printer Server woudlnd't play ball, to giving customers the power to install their own printers the first time and every time.
What do you dislike about the product?
The cost can be a little high depending on the number of devices, but not when you compare technician hours to resolve printer issues or the time spent deploying and updating for individuals in your company.
What problems is the product solving and how is that benefiting you?
I can install printers for our team members no matter where they are. I can update a printer configuration no matter where I am.
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