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Printers are finally easy
What do you like best about the product?
I only have 15 printers in my organization, but my people move around to all different offices and were constantly needing printer assistance.
I haven't had a printer call in months since implementing PrinterLogic. Low maintenance and easy to use.
Finally, and blessedly, support documentation that actually is complete and easy to follow.
I haven't had a printer call in months since implementing PrinterLogic. Low maintenance and easy to use.
Finally, and blessedly, support documentation that actually is complete and easy to follow.
What do you dislike about the product?
I dislike nothing. It's all good. I like it all.
What problems is the product solving and how is that benefiting you?
Everything about managing printers from an infrastructure level are made easy. I've introduced three new printers since implementing PrinterLogic and the hardest part was deciding what to call them.
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Exceptional Support and Service
What do you like best about the product?
PrinterLogic is great for the users in an organization. There is no print queue issues anymore. We can reboot the server when needed and will not stop people from printing. It can be divided up by buildings and floors to make it easier to find a printer. All around good stable product.
What do you dislike about the product?
I haven't really found any downsides about the product.
What problems is the product solving and how is that benefiting you?
PrinterLogic is solving the problems of driver management for printing. Not all printers can you the same driver model and PrinterLogic gives you the ability to have certain drivers.
Great for what we need
What do you like best about the product?
The ability to manage mac, windows, and linux drivers for printers of different brands as well as utulize accounting tracks for some printers.
What do you dislike about the product?
Wish there was an better connection or work flow for Apple AirPrint printers since all new printers are airprint compatabile and do not have apple drivers available
What problems is the product solving and how is that benefiting you?
ability to deploy printers and print drivers accross a state-wide universirty of different levels.
I am Happy Camper
What do you like best about the product?
It makes my job easier as an administrator
What do you dislike about the product?
Nothing at the moment! The knodglebase has been a real helpful tool
What problems is the product solving and how is that benefiting you?
It is helping lower the nubmer of tickets we get and makes its easier for the end users
Great experience with a great printing solution!
What do you like best about the product?
We have liked how this product is device agnostic and we are not tied to any one brand of printer. It is all web based so we don't have to manage print servers and giving access is easier to people outside our domain due to us not having to allow access directly to internal print servers. It has also worked solidly with very few if any real problems.
What do you dislike about the product?
I think the only ding against this product so far was that we were never able to integrate to both Google and Azure. It was something we were told that would work, but we have not been able to get it to work, even with their support. We have been told that it will work in the future. It caused us to have to change our plans on getting this set up exactly how we wanted to.
What problems is the product solving and how is that benefiting you?
When we moved to Microsoft AD years ago, we were using the built in Microsoft printing and it was just not meeting our needs and we seemed to have constant issues with the print servers and allowing access to them. We wanted a more secure way to print that would have better up time and was easy to manage. Microsoft was very clunky and became even worse when we started moving accounts to Azure.
Great tools on managing our fleet of printers across different regions .
What do you like best about the product?
Great tools on managing our fleet of printers across different regions .
What do you dislike about the product?
The VA with the Linux OS is a bit tricky, I wish they can provide a training on how to manage or administer the system easily.
What problems is the product solving and how is that benefiting you?
managing mulitple printers across mulitple region
Frees our team up to focus on more pressing issues
What do you like best about the product?
The ability to setup multiple printers in various locations so our end users can self manage their printer installations.
What do you dislike about the product?
Sometimes it takes a little bit to find a compatible driver but once you know what the limitations are it's easy to know what will work or what won't.
What problems is the product solving and how is that benefiting you?
PrinterLogic frees up the members of our IT team to focus on larger or more important issues. Rather than dropping what we're doing to install a printer for John Doe at Site X, we can direct him to install it himself and focus on other tasks.
PrinterLogic is a good product overall, but has created some new issues of its own.
What do you like best about the product?
I have found the product to be most useful when making changes to the network structure of a whole site. In this scenario, it is a huge time saver and mimimizes the need for endpoint troubleshooting/configuration.
What do you dislike about the product?
I have ran into a few bugs that have proven to be extremely inhibitive, most of which are regarding the PrinterLogic installer client's interaction with the endpoints Control Panel > Devices & Printers functionality.
I also don't like that I can't rename printer drivers or notate them with, for example, a full list of compatible devices, once they are imported.
I also don't like that I can't rename printer drivers or notate them with, for example, a full list of compatible devices, once they are imported.
What problems is the product solving and how is that benefiting you?
Enterprise level printer administration.
Great service!
What do you like best about the product?
The ease of use! Users can install printers as they need them.
What do you dislike about the product?
Sometimes the printers don't return when a user starts a new session in VDI.
What problems is the product solving and how is that benefiting you?
It allows us to manage 100+ printers easily. We can limit who can print as well as limit what options are available to users.
A Printing Game-Changer - PrinterLogic Rocks!
What do you like best about the product?
Wow, let me tell you about PrinterLogic – it's been a game-changer for us. The best part? It's like a superhero for our office's printing chaos. Before, we were running all over to fix random print issues on different computers, but now, with PrinterLogic, it's like having a magic wand. I can control all our printers from one spot, which feels like a dream. The setup is easy, and the interface is so user-friendly. And oh, the print job tracking and reporting – it's like having a crystal ball for our printing habits. I can make smarter decisions and even cut down on wasteful printing. Plus, mobile printing is a total winner. Our team can print from their phones directly to the office printers, and that kind of convenience is a real game-changer. The cherry on top? PrinterLogic takes security seriously, and their support team is like a group of real-life superheroes. They're always there to swoop in and save the day. So, in a nutshell, PrinterLogic isn't just a printer tool; it's a lifesaver that's made my work life way better.
What do you dislike about the product?
My journey with PrinterLogic has been truly wonderful, although there are a couple of small points I'd like to mention. Every now and then, I find myself slightly bothered by the learning curve when it comes to the more advanced features. While setting up the basics is incredibly easy, diving into the finer settings can feel a bit daunting initially. Having a bit more intuitive assistance or user-friendly tips would go a long way in addressing this concern.
What problems is the product solving and how is that benefiting you?
PrinterLogic comes to the rescue as our ultimate solution for all things printing. It eliminates the chaos of managing printers scattered throughout the office. Thanks to its centralized control, there's no more need to hunt down settings on different computers – it's simply pure bliss.
Ever been puzzled by print job mysteries? Not a concern anymore. PrinterLogic's insights, backed by data, unveil exactly who's printing what, enabling us to streamline processes and execute cost-saving maneuvers with expert precision.
And mobile printing? Absolutely seamless! It's like a glimpse into the future of printing, transforming remote work into a breeze. As for security, it's a fortress – our sensitive documents remain safeguarded from any prying eyes.
To sum it up, PrinterLogic has effortlessly unraveled our printing complications, saving us time, reducing costs, and equipping us with printing capabilities so impressive, we didn't even realize we were missing out on them.
Ever been puzzled by print job mysteries? Not a concern anymore. PrinterLogic's insights, backed by data, unveil exactly who's printing what, enabling us to streamline processes and execute cost-saving maneuvers with expert precision.
And mobile printing? Absolutely seamless! It's like a glimpse into the future of printing, transforming remote work into a breeze. As for security, it's a fortress – our sensitive documents remain safeguarded from any prying eyes.
To sum it up, PrinterLogic has effortlessly unraveled our printing complications, saving us time, reducing costs, and equipping us with printing capabilities so impressive, we didn't even realize we were missing out on them.
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