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PrinterLogic completely changed the game when it comes to printing and printer management.
What do you like best about the product?
PrinterLogic makes it very easy to manage and install printers. A task that used to be a nightmare with print servers, GPOs, drivers, etc. My company saved hundreds of hours in printer management.
What do you dislike about the product?
I honestly can say that there isn't a single thing that I dislike about PrinterLogic. There product is awesome, easy to manage and upgrades are seemless. Not to mention, they have the best support from a vendor that I have seen.
What problems is the product solving and how is that benefiting you?
PrinterLogic replaces the time and bother of managing multiple print servers. My company has saved hundreds of hours that we used to spend managing printers, drivers, etc. This product makes it easy to manage every single printer in my organization with ease (6000 printers at this time). PrinterLogic also solves the issue of having to worry about taking a print server down to upgrade or perform maintenance. With PrinterLogic, there is no downtime as the printers are installed locally on the workstations.
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PrinterLogic is great!
What do you like best about the product?
Quick, easy to access, simple to teach end users!
What do you dislike about the product?
I don't know of any downsides at this time!
What problems is the product solving and how is that benefiting you?
printer installs, networking
A simple solution and a great time saver
What do you like best about the product?
I love that is makes my job easier. Instead of managing several print servers across all of our sites, we have just one virtual appliance to manage. It saves time for me, my help desk, and my users by making printer installation so easy. It is simple to setup and easy to maintain.
What do you dislike about the product?
The only thing that I wish could be improved a bit is the knowledge base. Many articles are a bit vague on some steps, which occasionally calls for extra research on my part. That said, their support staff is great at what they do. I typically hear back same-day when I open a support ticket.
What problems is the product solving and how is that benefiting you?
PrinterLogic makes managing printer a breeze. No more print servers, no more calls to the help desk to install a printer. Users are able to do it themselves which saves my department valuable time.
Great software
What do you like best about the product?
It is easy to use with great costumer service
What do you dislike about the product?
not compatible with some devices , such as some chromebooks
What problems is the product solving and how is that benefiting you?
adding some printer feautres
Easy to use cloud based printing solution
What do you like best about the product?
The ability to add printers from all of our location and organize them to allow user to find the printer they are looking for and install it on their device
What do you dislike about the product?
It would be helpful if the system had more control over the printers directly, but I dont have any major dislikes of the platform
What problems is the product solving and how is that benefiting you?
IT allows us to have all of our printers in one central platform, and allows us to manage them without needing to maintain a print server
Fantastic Cloud Printing
What do you like best about the product?
We migrated from local to cloud based Printer Logic and I love the fact that we don't have to manage a server anymore for patching and any downtime. Deployment is much easier and management is a snap!
What do you dislike about the product?
Sometimes the auth code does not stick and users have to call support to deploy a printer, but that is minor compared to the benefits of a cloud based print server.
What problems is the product solving and how is that benefiting you?
It has eliminated a server and the need for patching and managing another server.
Amazing!
What do you like best about the product?
Honestly, as an admin the entire process from set up, implementation and administration is very simple and easy to do.
What do you dislike about the product?
I would like better training, not that the process is hard, but some people might benefit from having that extra resource.
What problems is the product solving and how is that benefiting you?
Managing the printing needs for the entire company
Cut down install times
What do you like best about the product?
Printer logic has finally given us centralized control of our printers. We have various networks that do not communicate with each other but PL let us fix that.
What do you dislike about the product?
At times PrinterLogic feels unresponsive and clunky.
What problems is the product solving and how is that benefiting you?
PL allows us to control all of our printers centrally.
PrinterLogic at Hershey Entertainment & Resorts
What do you like best about the product?
At Hershey Entertainment & Resorts, we are really enjoying the Mobile Printing from the PrinterLogic application. The ability to print from your device is a game changer!
What do you dislike about the product?
At Hershey Entertainment & Resorts, we appreciate the assistance provided by our vendor representative. However, it seems that PrinterLogic/Vasion does not share our values. Over the past two years, we have had three or four different vendor representatives, and our inquiries have been ignored on multiple occasions. Our reps seem to struggle with understanding our unique licensing scenario, which results in them ceasing to respond or follow up. Despite our efforts to keep our communication with them non-technical, as there is already a customer support line for that function, we have not received satisfactory responses.
What problems is the product solving and how is that benefiting you?
Print Nightmare was an issue that rocked all companies, thankfully with PrinterLogic's SaaS instance, allowing us to avoid print servers altogether. The web interface allows all IT Staff the ability to access the Admin Portal with customized limited access. There are so many benefits to PrinterLogic I could spend all day talking about it.
PrinterLogic Helps Companies Moving to Hybrid Cloud Solutions
What do you like best about the product?
Users can print no matter if they're in a self-hosted environment or in a cloud environment such as Microsoft Azure. The software can also run as a Virtual Appliance in existing datacenters behind corporate firewalls for added security.
What do you dislike about the product?
Some aspects of the software have a "Windows XP" look and feel, but that's mostly on the back-end. Also, drivers must be manually selected and added which can be time-consuming. The mobile app is nice, but could be more intuitive.
What problems is the product solving and how is that benefiting you?
It's allowing us to transition from traditional Windows print-servers to a more flexible solution that also encompasses cloud desktops and mobile printing. It also maintains admin oversight of printing.
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