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Amazing Printer Management Solution
What do you like best about the product?
Vaison Print does a great job of simplifying the task of printer management and provisioning. Vaison Print minimizes bottlenecks that come from having on-premises print servers and extends functionality to include Secure Print, Guest Printing and more. The implementation of Vaison Print was seamless and the customer support is fantastic to work with.
What do you dislike about the product?
There is nothing to dislike about Vaison Print. It is a product that sets out to simplify printer management and it does that.
What problems is the product solving and how is that benefiting you?
We were faced with the complexity of managing printer provisioning and security with Group Policy. The process to change or update printers and printer drivers was cumbersome. Having all print jobs run through a print server in our datacenter made printing at branch locations extremely inefficeint.
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Great for simple setups, advanced configuration has some hiccupes.
What do you like best about the product?
Simple and easy to use portal that is intuitive and user friendly. Their migration tool works well and when combined with the agent, makes migration of large amounts of printers a breeze. At locations without secure and follow me printing, installation was quick. We eventually resolved the issues with Secure and FMP, but the configuration was far more complex than expected. The technical sales team very quickly disengaged after our purchase.
What do you dislike about the product?
Secure and FollowMe Printing has been a giant challenge to set up and configure. Vasion support is slow to respond and must do most tracking and ticketing over email, which is not ideal for speedy resolution.
What problems is the product solving and how is that benefiting you?
Our primary driver was to eliminate our on premise print servers to aid in our cloud migratations. User experience and support with printers was an additional driver that took management away from higher level admins with server access and we can allow local facilities to manage their own devices fully.
Vasion survey
What do you like best about the product?
Vasion is a very easy product to use. Very straight forward and simple.
What do you dislike about the product?
I do not see any downsides with Vasion Print.
What problems is the product solving and how is that benefiting you?
Vasion Print has been easy for our end users to use. So when they can easily use it to add printers to their devices, it makes out job easier.
Easy to setup, easy to use
What do you like best about the product?
Central repository to configure all printers for our organization across nearly 200 sites. any employee can travel to any of the sites and pull up, map to in less than 5 minutes, and print from any printer configured in the application.
What do you dislike about the product?
I wish that Vaison would have a library of dirvers to pull from so that you were not forced to uplad all of your drivers yourself.
What problems is the product solving and how is that benefiting you?
Relieves the strain of our helpdesk by mapping printers and configuring print profiles and settings across the organization
Helpful Tool for IT Techs
What do you like best about the product?
Being a "one stop shop" for users/clients to install allowed devices on their managed computers.
What do you dislike about the product?
The limitation for the map/location of devices. Wished there were more features to customize this both the list and the map was more interactive for users.
What problems is the product solving and how is that benefiting you?
From an IT support standpoint, it does what we need it to do. Easy management with inventory, driver, user permission/access, etc. Very thankful for it.
Scalable Solution for Cross-Location Printing Needs
What do you like best about the product?
Vasion Print is designed to handle large-scale printer deployment well. I appreciate the centralized control over printers, which has made troubleshooting simpler. It has been beneficial for efficiently handling a large volume of print jobs across different departments. Also, customer support has been helpful.
What do you dislike about the product?
Integration with third-party tools like our identity management system could be smoother.
What problems is the product solving and how is that benefiting you?
By automating driver deployment, Vasion Print has reduced the time and resources we spend on printer management. Also, the centralized management aspect has been particularly valuable for remote IT management.
Great for Centralized Printing but Initial Setup is Tricky
What do you like best about the product?
The biggest advantage of Vasion Print is its serverless setup, which has greatly simplified our print management. Customer support is another highlight, they are responsive and provide helpful solutions to our problems.
What do you dislike about the product?
One challenge that we faced was the difficulties in the initial setup and configuration. Also, the documentation could be more comprehensive for more new users.
What problems is the product solving and how is that benefiting you?
It allows us to control print permissions effectively, freeing up our IT team for other important tasks.
Vasion print makes setup simple !
What do you like best about the product?
I am fond of vasion print due to its easy to operate and setup print servers without much problem. It needs less use of printers within the same areas as previous but provides same or sometimes better results. Emr and vdi integration works well and team could able to use it from one location that is quite handy.In initial setup customer executive team really helped us with information and guides.
What do you dislike about the product?
It works well everytime but drivers area can be improved for faster processes and implementation.
What problems is the product solving and how is that benefiting you?
It saves us a lot of cost since it requires less printers than previous, which is very helpful for cutting down the cost and it is very much simpler to setup and maintain.Naming ans desciption helps in indentifying the accurate printer.Overall its a productivity booster for us and also helps in cost optimization in company.
A stress-free, liberating experience; User-Printer Management, Solved!
What do you like best about the product?
Easy to follow instructions, both for IT Staff and End Users. Any user can click the tray icon and quickly drill down to find the printer they're needing to add - no need to search Windows settings, browse clunky directories that take forever to load. Integration and deployment were easy and painless and it's used every day by our users. Support has been great with us, and our internal support documentation is easy for users to follow.
What do you dislike about the product?
I honestly can't think of anything I'd want to see further development of.
What problems is the product solving and how is that benefiting you?
Gone are the days of worrying about drivers, or having to remote-in to install printers for users, or trying to step-by-step them through it, themselves. Documentation is brief and the platform (for end-users) is very intuitive anyway. It's freed up so much time for our HelpDesk staff.
Best print management SaaS out there
What do you like best about the product?
Ease of use, pricing, support is easy to work with and porting over from our old print server was a breeze.
What do you dislike about the product?
In my opinion, there's no downsides. I wouldn't trade PrinterLogic for anything else.
What problems is the product solving and how is that benefiting you?
PrinterLogic helped us get over the PrintNightare situation. We saved dozens of hours per month in troubleshooting and trying to make our print server work witht he mitigations for PrintNightmare.
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