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Powerful and easy to use printer management
What do you like best about the product?
Driver management. Standardize your printer drivers and automatically update clients with desired version.
What do you dislike about the product?
Browser plug-in is typically required for clients who want to add printers on demand. (does not effect deployed printers)
What problems is the product solving and how is that benefiting you?
End users do not need administrative access, nor receive any UAC style prompts, to update printer drivers. Saves a lot of time when installing printer drivers.
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Printer Management Made Easy
What do you like best about the product?
Printer logic knows how to simplify deploying drivers and managing printers and their errors in a central portal. It makes distributing printers to workstations easier then I could ever imagine after a few clicks all the work is done.
What do you dislike about the product?
My only thing is maybe having to deal with updating an agent I had to push out a authorization code and it was just a little bit of a road bump it really wasn't that big of a deal but it's about my only pain point.
What problems is the product solving and how is that benefiting you?
Printer logic allows me to let users pick what printers they want from a portal or I can make sure they get the ones they absolutely need buy a simple distribution list.
Smash those print servers!
What do you like best about the product?
Everything about PrinterLogic has been absolute perfection since day 1. Uploading profiles and drivers is a breeze!
What do you dislike about the product?
I can't think of a single thing I dislike about PrinterLogic.
What problems is the product solving and how is that benefiting you?
Easy direct IP printing solution. No more unruly print servers!
PrinterLogic SAAS
What do you like best about the product?
The ease of deployment of printers and their new IdP deployment of printers to Chromebooks.
What do you dislike about the product?
Documentation can be a little confusing or incomplete.
What problems is the product solving and how is that benefiting you?
No longer needing on premise print servers. Giving the users the ability to install their own printers without IT intervention.
Recommendations to others considering the product:
If you are looking for a Cloud based solution to printing, PrinterLogic is the way to go. Once setup, PrinterLogic is pretty simple to deploy and administer.
Great Product for Print Management!
What do you like best about the product?
Has to be the floor map provided to help select your printer.
What do you dislike about the product?
Would be an even better product if it could track copying as well as printing.
What problems is the product solving and how is that benefiting you?
Managing print driver deployment, defaults, reports etc...
Recommendations to others considering the product:
Great product for print management!
Great product / Easy to use
What do you like best about the product?
We manage about 1,000 printers and prior to Printer Logic had all our printers set up on specific VLANs, this was a huge pain when schools wanted to move them around to different ports or rooms even. Printer Logic has simplified this for us and made it so that teachers/staff can move their printers around to their heart's content and we don't have to remap ports or worry about a specific VLAN for them.
What do you dislike about the product?
We really haven't had much to complain about. We do find that it doesn't work well with Safari, so we have to coach our users to set up Chrome as a default browser sometimes, but all and all its a great product.
What problems is the product solving and how is that benefiting you?
We manage about 1,000 printers and prior to Printer Logic had all our printers set up on specific VLANs, this was a huge pain when schools wanted to move them around to different ports or rooms even. Printer Logic has simplified this for us and made it so that teachers/staff can move their printers around to their heart's content and we don't have to remap ports or worry about a specific VLAN for them.
Recommendations to others considering the product:
We love this product. We compared it against other similar solutions and found it priced right, but also great customer services and sales experiences. When we talked to them about concerns, they addressed them. When we came to them with ideas, they considered them and even implemented some of them quickly. I would definitely recommend this service.
Solid Printing Solution for Healthcare
What do you like best about the product?
We like both the combination of the end-user interface where we have been able to integrate our floorplans and printer placements at each facility into an easy to use way to map printers, as well as the back-end administrative reporting.
What do you dislike about the product?
We wish there was additional RPA integration capabilities, along with more customized reporting.
What problems is the product solving and how is that benefiting you?
Printing in our surgery centers is a vital function, and we have some staff that travels between our many centers. PrinterLogic cloud allows us to provide them with an easy self-service interface to map printers without direct administrator support.
Recommendations to others considering the product:
Take full advantage of a demonstration in your environment.
PrinterLogic On-Prem - Solved the Print Server Nightmare
What do you like best about the product?
I love the ease of use and the simplicity of setting up and managing printers on an enterprise scale.
We are currently managing over 500 printers with little to no issues.
Adding printers is simple and does not require an engineer to assist.
Our Service Desk team can create and manage printers.
We can automate the installation of printers based on IP range (site specific).
Confidential printers can be secured using Active Directory permission.
We are currently managing over 500 printers with little to no issues.
Adding printers is simple and does not require an engineer to assist.
Our Service Desk team can create and manage printers.
We can automate the installation of printers based on IP range (site specific).
Confidential printers can be secured using Active Directory permission.
What do you dislike about the product?
We need an alternative solution to the Google Cloud Printing service which Google is retiring at the end of 2020. We are required to migrate to the PrinterLogic cloud solution in order to use the PrinterLogic cloud printing service. I would prefer to have remained on-prem but it is only compatible with the cloud service.
What problems is the product solving and how is that benefiting you?
No more sending print jobs to a centralized print queue and waiting for jobs to print. All printers are built and managed as direct-IP printers. Jobs are send straight from the end-user computer to the printer.
Centralized driver management.
Centralized printer security.
Automatic printer mapping and deployment.
Centralized driver management.
Centralized printer security.
Automatic printer mapping and deployment.
PrinterLogic platform
What do you like best about the product?
The PrinterLogic platform was able to import all the printers and drivers from the current Print Server making it seamless for the transition and it took all of 3-4 hours of training for our IT team to be able to perform the implementation! One would think it would take at least a week of training for a new platform, but it was very seamless.
What do you dislike about the product?
I don't dislike anything about the platform. The support was great and allowed us to perform a tremendous feat of migrating off of our Print Servers nationally.
What problems is the product solving and how is that benefiting you?
We've eliminated having to setup copiers/printers for end users calling our Help Desk. The benefits have been an automated process where the devices are automatically installed base on the subnet they boot up their device to, eliminating hours of support for end users.
Printer Logic makes managing our printer environment simple and user friendly.
What do you like best about the product?
That it is very end-user friendly. Printer Logic does not take much time to install and configure and adding new printers to your environment is very simple and quick.
What do you dislike about the product?
Mac OS driver uploads are tricky and have to be done from a Mac device. Sometimes the Printer Installer download does not work on the newer Mac OS.
What problems is the product solving and how is that benefiting you?
Ability to configure all of our printers in one centralized location and have global settings applied. Printer Logic makes it easy for our end-users to locate their department printers and simply install without any help from IT.
Recommendations to others considering the product:
Great product, doesn't take much time to install and configure in your environment, and the support is top notch. Printer Logic has made managing our print devices very easy and end-user friendly.
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