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PrinterLogic SaaS

PrinterLogic | 1

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External reviews

258 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

We are loving printerlogic

  • January 09, 2024
  • Review verified by G2

What do you like best about the product?
The ability to deploy printer configurations via automated tools like scripting. The reliability of the service. The good support (which is te main reason we switched from Printix)
What do you dislike about the product?
The inabiity to use V4 drivers although we are adjusting.
What problems is the product solving and how is that benefiting you?
The need to deploy large number of printers and with consistent settings across many workstations especially in the wake of PrintNightmare.


    Legal Services

Truely easy to manage

  • January 09, 2024
  • Review verified by G2

What do you like best about the product?
Easy to manage, migration was easy, no more future migrations, great features
What do you dislike about the product?
The profiles took a little getting used to. I wish I had understood them better when we did the initial implementation.
What problems is the product solving and how is that benefiting you?
Greatly simplifies printer management.


    Steven V.

Short Work Of Printer Management

  • January 09, 2024
  • Review verified by G2

What do you like best about the product?
How easy it is to add a printer to the system and map user access.
What do you dislike about the product?
There are a few extra steps to get the client applicaiton installed.
What problems is the product solving and how is that benefiting you?
Remote printing abilities.


    Curtis B.

Simplified printer management for our clients

  • January 09, 2024
  • Review provided by G2

What do you like best about the product?
PrinterLogic has helped us simpliy printer management for our clients. The implementation is very easy with importing print queues from Windows Print servers and deployment is easy for end users.
What do you dislike about the product?
We haven't run into any downsides to using PrinterLogic!
What problems is the product solving and how is that benefiting you?
Ease of managing print queues and deploying printers to various locations automatically.


    Todd O.

PrinterLogic makes Installing, Managing, Updating and pretty much everything easier!

  • January 09, 2024
  • Review verified by G2

What do you like best about the product?
One of the simplest things with PrinterLogic is that users can easily identify and self-install printers. This puts the power in the hands of the users to add/remove/update printers as needed without IT support!
Overall, PrinterLogic was easy to implement withing our environment. The toughest part was locating or creating the maps of our various locations to plot the printers on so users can simply look at approximately where they are located to the nearest printers.
We are about to migrate printers to a new IP scheme for the VLAN they are assigned to, this will make it seamless for the users. No need to remote in and update printers manually.
Another HUGE plus is that PrinterLogic makes the elimination of traditional Print Servers simple!
What do you dislike about the product?
While it is not neccessarily a ding against PrinterLogic, but locating importable drivers can sometimes be a pain for the smaller printers out there. Would be great if PrinterLogic could maintain a list of drivers for most common business class printers/MFP's. But I do realize this would be difficult to implement and maintain.
What problems is the product solving and how is that benefiting you?
PrinterLogic has assisted us in transitioning away from Print Servers and to put the burden of installing, maintaining and updating of printers on the user.
Another major issue was when printer IP's or configurations needed to be changed and pushing these out.


    Nik H.

PrinterLogic - Literally Couldn't be Easier

  • January 09, 2024
  • Review verified by G2

What do you like best about the product?
Print servers suck, that's no hot take. I literally installed PrinterLogic, took an hour to set it up, and I haven't touched it since. It just works. It's beautiful! The implementation was as simple as deploying the agent post-setup and testing, and if I needed any help along the way their support was there to help with direct emails.
Seriously - if you're considering it, get PrinterLogic. You won't regret it.
What do you dislike about the product?
The only thing I dislike about PrinterLogic is that I didn't know about it sooner. Perhaps their marketing could've been better? Not sure, I just wish I would've had this a while ago.
What problems is the product solving and how is that benefiting you?
PrinterLogic eliminates our Print Server(s) and without any additional steps for our clients. They don't even know that they are printing to the cloud, they just hit Print.


    Daimon O.

PrinterLogic is like a macro tool for mapping printer queues and managing them via a SaaS resource

  • January 09, 2024
  • Review verified by G2

What do you like best about the product?
Simple to understand how it works and how it manages the creation of the printing queues. The fact that print jobs never leave your local network, and don't need to be sent off to some "cloud-based" processing before getting to the actual printer.
What do you dislike about the product?
Licensing is currently based on number of print queues. If you have multiple specific printing queues that all go to the same printer you have to pay for each queue. Our solution was to merge our "Black&White" and "Color" queues into one queue for each color printer.
What problems is the product solving and how is that benefiting you?
We wanted to do away with on-prem print servers.


    William S.

excellent product robust features

  • January 09, 2024
  • Review provided by G2

What do you like best about the product?
positives are simple. you dont have to deal with printer installs ever again. the user is able to click into a portal or go to a bookmark and add any printer you have granted them access to.
What do you dislike about the product?
setup takes time but is well worth it. doing it the right way and confirming features that are needed in each driver are paramount to the success of your rollout.
What problems is the product solving and how is that benefiting you?
printer reinstall and driver updates.


    Education Management

Printer Logic Eliminated the Local print servers. Can load drivers and profiles for drivers in SAAS.

  • January 09, 2024
  • Review verified by G2

What do you like best about the product?
Printer Logic Eliminated the Local print servers. Can load drivers and profiles for drivers in SAAS platform.
It can be linked to a pure AzureAD network,with no local print servers. Extension and software can be installed with Azure. Requires a local client be installed on the machine. SSO works great no user interaction is required to install or update drivers. Devices can be installed based from groups from Azure.
What do you dislike about the product?
The remote print feature requires a local client aka small print server like raspii be installed at each site. However if the user is at the site it is not required. IPP could use a little work and the custom print screen like papercut has CPA doesn't really work. However none of that is needed, you can setup a Azure AD client and deploy to their Azure computers with no local servers who needs CPA and custom print screen son your printers when the user only has to click print and choose a printer. PS: Job Boxs and profiles can be loaded with the driver so no need for special setup.
What problems is the product solving and how is that benefiting you?
Removes the need for a local Print server when not using a local Acrtive directory.
Can deploy printers with custom profiles for the drivers automatically to end users.
End users no longer have to find a printer - it will install via security groups in Azure.


    Jonathan T.

Good setup for self-service printing solution

  • January 09, 2024
  • Review verified by G2

What do you like best about the product?
When you can get rid of your print server and allow users to select their own printers it helps in a variety of ways.
What do you dislike about the product?
Comes with the downsides of dealing with a smaller company (though also the upsides).
What problems is the product solving and how is that benefiting you?
Helps users print easier and with less help from IT Support.