What do you like best about the product?

Epiq Discovery is its intuitive and efficient platform for managing Subject Access Requests (SARs) and other document review tasks. The interface is user-friendly, which makes it easy to navigate even complex requests with confidence. This ease of use has streamlined our processes and reduced the time spent on repetitive tasks.

What do you dislike about the product?

Epiq Discovery could improve is in customisation options within the platform. While the tool is effective and user-friendly, it would be helpful to have more tailored settings or advanced filters to accommodate specific workflows and unique project requirements.

Additionally, reporting and analytics could be more detailed. Enhanced insights or automated reports on key metrics would provide even greater visibility into the status and efficiency of SAR processing. These features would make it easier to track performance over time and make data-driven improvements.

What problems is the product solving and how is that benefiting you?

Managing SARs manually can be time-consuming and prone to errors, especially when handling large volumes of data. Epiq Discovery simplifies and streamlines the SAR process by automating much of the document collection, organisation, and review, saving us significant time and resources.