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Reliable Tool That Delivers Results
What do you like best about the product?
Generally gets the job done re: doc review, searching, etc.
What do you dislike about the product?
The search builder does not always work as expected; processing of docs take a long time; AI function needs more features
What problems is the product solving and how is that benefiting you?
responding to FOIL requests; assists in discovery
Professional Look and Easy to Use
What do you like best about the product?
It's easy to use and looks professional, even though we can run it internally. I also like how we can review and produce documents on our own.
What do you dislike about the product?
I sometimes find the search functions to be a bit confusing but they get easier the more I do them.
What problems is the product solving and how is that benefiting you?
We often have to review large amounts of documents, most of which are emails, and Epiq Discovery allows us to swiftly load documents and keep the review organized, regardless of how many people get into the documents.
Detailed Search Features, But Steep Learning Curve
What do you like best about the product?
I like the number of details for users to integrate into their document searches. Additionally, once your toggles are to your liking, there is a much easier use to the system.
What do you dislike about the product?
Sometimes it is not user friendly unless you've been trainer by someone else on how to user it,
What problems is the product solving and how is that benefiting you?
They are definitely upgrading their security.
The Pros and Cons of Epiq
What do you like best about the product?
The most helpful aspect of Epiq is the ability to quickly flag responsive documents and categorize them according to privilege. This is what I primarily use it for. I also enjoy the ability to search keywords across a data set and review the hits with ease.
What do you dislike about the product?
The least helpful aspect of Epiq is how slow the system runs. Document review takes an extraordinarily long time simply because the pages are slow to load and the system as a whole seems to struggle to handle large requests.
What problems is the product solving and how is that benefiting you?
Epiq helps me quickly review and code responsive documents.
Epiq Discovery – Powerful, Simple, and Cloud-Ready!
What do you like best about the product?
Epiq Discovery combines powerful features with a clean, intuitive interface. Its cloud-based setup is fast and hassle-free, with smooth integration into existing workflows. The early case assessment tools make it easy to filter and prioritise data. On top of that, Epiq’s responsive customer support is knowledgeable and quick to resolve issues. It’s robust, easy to use, and well-supported—a standout in the eDiscovery space.
What do you dislike about the product?
The new interface places controls on the left side of the window, whereas I personally prefer them at the top of the screen. If this layout could be adjusted, it would make the experience even better.
What problems is the product solving and how is that benefiting you?
I used Epiq Discovery for a small matter and was able to set up the case, process the data, run searches, and provide responsive documents to the team—all within a single platform. This meant I didn’t have to import, export, and then overlay data between different tools, which saved time and reduced the risk of errors. Having everything in one place made the workflow faster, simpler, and more efficient.
Easy to use platform
What do you like best about the product?
I find the navigation in Epiq easy to use
What do you dislike about the product?
The help articles are lacking sufficient information - I would also appreciate the help articles being able to direct me to fixes for common issues.
What problems is the product solving and how is that benefiting you?
Ease of use in reviewing large quantities of emails and its attachments - ease in conducting searches
Responsive support staff; less user-friendly product
What do you like best about the product?
The responsiveness of the support staff. No matter what time of day, I routinely get prompt responses to support questions.
What do you dislike about the product?
The software is much less user-friendly than Relativity. Some of the functionality needs to be thought through and revamped to make it more intuitive to the user. Some functionality is buried within several clicks when it should be easier to find.
What problems is the product solving and how is that benefiting you?
Document production; review of third-party production.
Suits our ediscovery needs
What do you like best about the product?
I really like the user friendly interface and the tech support.
What do you dislike about the product?
I wish there were training videos/modules so it would be quicker to learn new tasks and strategies.
What problems is the product solving and how is that benefiting you?
We are a very document intensive firm. Epiq helps us keep things organized as we prepare for litigation.
Easy to identify and tag documents.
What do you like best about the product?
Easy to gather and tag documents with a single cleick.
What do you dislike about the product?
Can be expensive over time, not sure of the storage limitations or fees.
What problems is the product solving and how is that benefiting you?
Easy to tag documents for review and privilege.
Its helpful with when there is a lot of files that need reviewing
What do you like best about the product?
What i find the most helpful about Epiq Discovery is the serach keyword terms. That feature really help with reviwing large amounts of files.
What do you dislike about the product?
What I find to be the least favorable feature about Epiq Discovery the export and combing feature.
What problems is the product solving and how is that benefiting you?
It helps with searching and reviewing files.
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