I am an implementer for the product. I install Active Roles for companies.

Active Roles helps my clients by reducing erroneous privileged accounts, often cutting them in half. It also reduces IT administrators' time spent on these tasks by 5 to 10 percent.

My clients can save money on licensing. We can bundle Active Roles with other IGA solutions and save on overall service renewal. The solution improves user experience for most users. The end-users generally only use the self-service portion, which they like. It's easy for them to use. Unfortunately, there is one annoying setting that they initially set, but that could easily be remedied in the future. For IT users, it's a mixed bag. Administrators love it. I think it's wonderful. Depending on how the administrators deploy it, the help desk users either think it's great or hate it because they want to use a console.

The best part of this Active Roles is the workflow engine. It features an industry-leading workflow automation feature. It's a visual PowerShell that allows task interruption.

It offers single-pane-of-glass management to a degree. Right now, the Azure side can only be done from the web UI, not the console. The administrative side can only be done from the console, not the web UI.

Conditional access works well. Combined with RBAC, it always works well with Active Roles because Active Roles can do access based on dynamic implementation.

The permission management feature is also excellent, clearly showing delegated permissions. Active Roles tells you when any permissions are done without going into this crazy fine-grained permission strategy that is horrible compared to Active Roles' template-based permissions. You can design on your own. It easily shows where all the permissions are delegated.

Unfortunately, you can't do much with zero trust and Active Roles at the moment unless you combine them with Safeguard. It lines up with using zero trust if you combine a couple of different workflows together.

Active Roles can fix many little problems that have never been resolved and have lingered for years, continuing to annoy people. For example, you can't search by object GUIDs. The manual says you can, but it hasn't worked in five years.

I have been using Active Roles for about 15 years.

I would rate the stability of the Active Roles eight out of 10. It's a fairly stable product but not perfectly reliable.

Active Roles is super easy to scale.

I rate One Identity support 10 out of 10. Customer service and support are fantastic. The support team is very responsive. I love those guys.

I have used KAOSoft and AD Access previously. Active Roles has PowerShell modules and a whole PowerShell backend that none of the other solutions do. That's where they lose the most. PowerShell makes a considerable difference compared to those other applications.

The initial setup is generally straightforward. It takes a week or two for an inexperienced organization to set it up, but I can do it in a day or less. It could involve multiple teams, depending on what you're doing. For example, if you're integrating Exchange, you need Exchange admins to be involved.

Active Roles always saves my clients money, mostly in licensing and service renewal.

The pricing for Active Roles is expensive but not as expensive as other solutions like Okta.

I have evaluated KAOSoft, AD Access, and Okta, among others.

I rate One Identity Active Roles 10 out of 10. Managing singular identities without a management suite is difficult. Active Roles is not an identity and access management solution. It's an Active Directory management suite.

We use Active Roles to bring our decentralized environment into a single pane of glass. Our entire customer base is in a single directory, and they can manage their objects without interfering with other entities in our environment.

We saw benefits immediately. We must have these roles in place in our environment, or we'd be in big trouble. The solution improved our operational efficiency. Instead of manually applying permissions in Active Directory to thousands of OUs, we can do it in five minutes with a command in PowerShell.

It prevents us from erroneously assigning permissions. Active Roles improves our security posture by ensuring permissions are consistent and applied to the correct target every time. By taking the manual work out of the equation, we ensure we don't have any credential leaks.

Active Roles is easy to configure. It isn't a plug-and-play solution, and you need expertise to set it up. However, once you have your templates, it's easy to deploy in a highly decentralized environment. The custom configuration for our customers is fantastic, especially the web interface.

The solution gives us granular control, allowing us to build highly customized roles and apply them across our environment. We have 500,000 separate OUs.

Active Roles could add more options for web customization. Our requirements are exceedingly specific. We'd like to get the web interface down to just five buttons, but in some cases, we can only get to six. The web interface in the current version is less customizable than in the previous one.

We have used Active Roles for 10 years over two periods.

We've had no issues with crashing, but we've had problems with the web interface lagging. We're not sure if that's the infrastructure.

One Identity is pretty scalable. We have SQL on the back end so that we can spin up a VM and bring up a new web interface. It has a new feature where a workflow can run on a dedicated server, and we don't need to use our frontend servers for workflow activities.

I rate One Identity support nine out of 10. We are happy with the quality of One Identity's support team. We get a response within one or two days. Our unique organization has uncommon problems, so we typically need tier 2 or 3 support. The good thing about One Identity is that we don't need to spend a few days convincing them to escalate.

Deploying Active Roles was easy. We had prior experience, and help from professional services made it easier. Our environment is unique, and their professional services helped tremendously with our odd use cases. You can stand up an out-of-the-box deployment in a couple of days. We had one primary engineer and two assistants on the deployment team.

I wasn't involved in purchasing the solution, but I get the impression from management that it's priced about the same as other products, and we get more value from it.

I rate One Identity Active Roles 10 out of 10. My suggestion to future users is to map out your roles with as much granular precision as possible.

We're trying to solve the same problems with fewer products. We're not there yet, but we plan to consolidate, and our customers are happy with One Identity products.