MaintainX
MaintainX, Inc.Reviews from AWS customer
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Intuitive Interface That’s Easy to Use
What do you like best about the product?
Ease of use. The interface is intuitive.
What do you dislike about the product?
I haven't encountered any issues with the software.
What problems is the product solving and how is that benefiting you?
We use it to build our PM program by tracking issues.
All-in-One Maintenance Management with Clear Communication and Big Time Savings
What do you like best about the product?
Finally, we have a platform that helps us manage all of our maintenance needs in one place. We really appreciate the clear communication, the record-keeping, and the time it saves our organization.
What do you dislike about the product?
It’s a little expensive per user, but overall it’s been a great experience.
What problems is the product solving and how is that benefiting you?
Before MaintainX, we tracked our maintenance and preventive tasks using a mix of email, Google Sheets, and text messages. Now everything is in one platform, with clear updates and much better communication.
Friendly and User-Friendly for Everyone
What do you like best about the product?
It’s user-friendly for everyone and includes the essential tools to manage maintenance.
What do you dislike about the product?
For now, I don’t have any issues. The only problem I’ve noticed is a some translation error in Portuguese.
What problems is the product solving and how is that benefiting you?
The control of data center maintenance.
Easy Tracking of Reports and Assets
What do you like best about the product?
I can easily track all reports on work done.
Its also easy to track assets and there status
Its also easy to track assets and there status
What do you dislike about the product?
You can lose data when working in offline mode
What problems is the product solving and how is that benefiting you?
It is easier to track reports for service done, asset management, track the performance of the teams compared to previously when we didn't have a digital system to do this.
It helps to save time since its easier to generate reports, and also having detailed reports with pictorial evidence.
It helps to save time since its easier to generate reports, and also having detailed reports with pictorial evidence.
Quick Work Orders, Easy Assignment and Task Tracking
What do you like best about the product?
Quickly raise a work order and assign it to the right person, and also track it back in the pending tasks.
What do you dislike about the product?
It doesn't have an app inside the Microsoft Store; more notifications are pending on the email alert, and sometimes we could miss them and make the task overdue.
What problems is the product solving and how is that benefiting you?
The voice from the operator raised the issue and followed up on it by themself. It is very difficult if it doesn't have the MaintainX platform. The engagement of operators to let them care about the machine will be low.
Near User-Friendly and Exceptionally Effective for Maintenance Status Updates
What do you like best about the product?
We've never had a problem that helps communicate the status of any maintenance item, in the same universe as how effectively maintain X operates. Very user-friendly.
What do you dislike about the product?
The overall appearance could be cleaner. The work orders page, none of the work orders have a date you can see immediately, you have to click on them to see the date.
What problems is the product solving and how is that benefiting you?
We're still getting used to the platform as a team, but it has the potential to streamline all of our chat messages/emails/text messages amongst the team, in regards to anything that needs to be fixed or looked at
Intuitive, Time-Saving Maintenance Tool That Staff Actually Uses
What do you like best about the product?
What I like best about MaintainX is how intuitive and easy it is to use right out of the gate. The setup process is straightforward, the workflows make sense, and it has already helped us organize maintenance tasks more efficiently. It is practical, saves time, and actually gets used by staff, which makes a big difference. I would highly recommend it.
What do you dislike about the product?
At this point, there is not much to dislike. Like any new system, it takes a little time for staff to fully adjust and build consistent habits, but the learning curve is reasonable. Overall, the benefits far outweigh any minor growing pains as we continue to roll it out and refine how we use it.
What problems is the product solving and how is that benefiting you?
MaintainX is solving the problem of slow, paper-based, and inconsistent work order communication. It allows schools to easily submit work orders and gives our maintenance crew instant, digital access to new requests while they are on the job site. This has improved response times, reduced missed or delayed requests, increased accountability, and helped us prioritize work more effectively across multiple buildings.
Easy to use and with an app: a very comfortable experience
What do you like best about the product?
The ease of use and the fact that there is an app version.
What do you dislike about the product?
More than including things that are useless, the KPIs for Start could be improved by considering the postponement of pending tasks and the time elapsed since the creation of each task.
What problems is the product solving and how is that benefiting you?
Management of repair and maintenance tasks.
So Easy to Use from Start to Finish
What do you like best about the product?
It is just so easy to use. From start to completion.
What do you dislike about the product?
I don’t have a dislike at the moment. I like it
What problems is the product solving and how is that benefiting you?
We are a large farm with multiple locations. This helps keep everything in order
Very User-Friendly with Easy, Powerful Reporting
What do you like best about the product?
very user friendly and easy reporting. And the procedure making is very easy
What do you dislike about the product?
hope It has a dark mode or other themes that I can choose
What problems is the product solving and how is that benefiting you?
Asset management , preventive maintenance scheduling
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