MaintainX
MaintainX, Inc.Reviews from AWS customer
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Very good program to record any maintenance issue and the parts used.
What do you like best about the product?
Keeping a complete record of what is used by maintenance and parts in our warehouse.
What do you dislike about the product?
I would like more online information and instructions available. Having to contact for every question gets a bit tedious.
What problems is the product solving and how is that benefiting you?
Keeping track of repairs, needs, and parts.
This program is amazing!!
What do you like best about the product?
The organization of this program is great. The communication of the program is amazing as well. Easy to use. I could go on and on makes work a lot easier.
What do you dislike about the product?
I wish they reporting would go longer than six months.
What problems is the product solving and how is that benefiting you?
It's where the users can approve work request
Very good app to have at our mechanics fingertips
What do you like best about the product?
The ability for field supervisors to issue requests real-time. Mechanics to see that and start process of repair.
What do you dislike about the product?
Field search-ability. There are crucial fields on our processes that ar not searchable.
What problems is the product solving and how is that benefiting you?
Communication between field and shop. Reliability of the repair process
MaintainX
What do you like best about the product?
When I was tasked to find a CMMS to replace our home-brewed system, the choices seemed daunting.MaintainX stood out early in my research as it checked most of my boxes:
1. Well-regarded mobile app for both iOS and Android
2. Had a request portal that could be made available to those who are more comfortable using a desktop computer and could be linked from our employee resource webpage
3. As a small, less-than-50-people-work-here, non-Fortune-500 company I didn't want it to cost an arm and a leg, because I had quickly determined that most of the free CMMS offerings did not have the features I was looking for.
After a couple of days of working on it to add assets and users, it was an easy roll-out that employees have responded positively to. Definitely an upgrade.
What it does well for us:
-Clean, intuitive interface
-Keeps track of all of our maintenance data in the cloud
-Allows for easy management of requests whether they are recurring or reactive
-Allows everyone on our maintenance team to get a good sense of work load at a glance and scheduled items coming up
-Allows procedures to be created that can be attached to the work order, including a sign-off, increasing accountability
We have been very happy with the product.
1. Well-regarded mobile app for both iOS and Android
2. Had a request portal that could be made available to those who are more comfortable using a desktop computer and could be linked from our employee resource webpage
3. As a small, less-than-50-people-work-here, non-Fortune-500 company I didn't want it to cost an arm and a leg, because I had quickly determined that most of the free CMMS offerings did not have the features I was looking for.
After a couple of days of working on it to add assets and users, it was an easy roll-out that employees have responded positively to. Definitely an upgrade.
What it does well for us:
-Clean, intuitive interface
-Keeps track of all of our maintenance data in the cloud
-Allows for easy management of requests whether they are recurring or reactive
-Allows everyone on our maintenance team to get a good sense of work load at a glance and scheduled items coming up
-Allows procedures to be created that can be attached to the work order, including a sign-off, increasing accountability
We have been very happy with the product.
What do you dislike about the product?
I don't have much to complain about but here are my dislikes:
-The mobile app does not automatically refresh. That means that as data changes, it will not be reflected in the app or even on the website until you refresh either of them.
-The parts system is too robust for my needs. I wish I could add a part to a work order and not have to add it to an inventory and have to pull it from there.
-No dark mode.
-The mobile app does not automatically refresh. That means that as data changes, it will not be reflected in the app or even on the website until you refresh either of them.
-The parts system is too robust for my needs. I wish I could add a part to a work order and not have to add it to an inventory and have to pull it from there.
-No dark mode.
What problems is the product solving and how is that benefiting you?
- work requests and work orders in a stream-lined package
- asset maintenance tracking in terms of frequency and cost
- a CMMS that doesn't have to exist on our network infrastructure or be fixed by us
- communications about the status of work orders within our team
- asset maintenance tracking in terms of frequency and cost
- a CMMS that doesn't have to exist on our network infrastructure or be fixed by us
- communications about the status of work orders within our team
Great implementation process
What do you like best about the product?
Both mobile and desktop app that we can all use for tracking maintenance and repairs of assets as well as human capital
What do you dislike about the product?
Just started using it so we haven't come across any yet
What problems is the product solving and how is that benefiting you?
Asset service history and maintainence frequency as well as employee utilization
Easy to implement and start using quickly.
What do you like best about the product?
One of the most helpful features is the Requester Portal. Now our volunteers and staff that discover items that need to be addressed can simply scan a QR code on each door to create a Work Request. No more trying to find their team leader to report something or sending requests through texts, e-mails or face-to-face. This is a game changer!
What do you dislike about the product?
I would love to have a place in the application where all our floor plans could be loaded. That way I wouldn't need to go searching for the paper plans or open a separate pdf of the plans.
What problems is the product solving and how is that benefiting you?
Up to this point in our organization's existence, there are no centralized records of maintenance on systems. This is going to bring a new level of crucial Legacy Data that will give us the needed information on the state of our facility.
Maintain x
What do you like best about the product?
I really like the tools and ability to manage work orders and assets
What do you dislike about the product?
Nothing so far. Works really well for what I am doing
What problems is the product solving and how is that benefiting you?
Work orders and asset organizatioln
Overall great app/website
What do you like best about the product?
It is an amazing help with inventory upkeep. Great to send work orders in real-time to workers' phones.
What do you dislike about the product?
still needs a few updates like separating out daily/weekly pm's and different work orders so that the pm's don't flood the system
What problems is the product solving and how is that benefiting you?
it is solving our inventory system, in stock minimums, keeping up with which vendors supply the product, product numbers.
Easy to use application that allowed to improve the flow of information in our department.
What do you like best about the product?
I like that the app is easy to use and I don't need to spend a lot of time for training
What do you dislike about the product?
The meters function needs an improvement as sometimes it miscalculates machine hours
What problems is the product solving and how is that benefiting you?
Maintainx allows you to improve the flow of information between employees and therefore we can avoid misunderstandings when repairing machines
The best maintenance software on the market
What do you like best about the product?
The ease of use and versatility of the system
What do you dislike about the product?
The reporting section could be a bit more customisable
What problems is the product solving and how is that benefiting you?
Cost tracking of assets/engineers parts inventory to highlight stock levels
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