MaintainX

MaintainX, Inc.

Reviews from AWS customer

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External reviews

1,502 reviews
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    Reinhardt N.

MaintainX has completely changed the way we manage maintenance.

  • November 17, 2022
  • Review provided by G2

What do you like best about the product?
Millwrights are being held accountable for jobs that needs to be done
What do you dislike about the product?
No dislikes The program is working very well for us
What problems is the product solving and how is that benefiting you?
PM Maintenance


    Sauro P.

professional and user friendly

  • November 17, 2022
  • Review provided by G2

What do you like best about the product?
The flow from request to work order is very simple and user-friendly. Data analysis and connection with ERP are very simple.
What do you dislike about the product?
Printout of the reporting could be improved
What problems is the product solving and how is that benefiting you?
MaintainX helps to track the breakdown and support decisions about maintenance/replacement activities


    Facilities Services

MaintainX is easy to use

  • November 17, 2022
  • Review provided by G2

What do you like best about the product?
Work orders are easy to create and complete.
What do you dislike about the product?
I haven't found any yet as the software is new to us.
What problems is the product solving and how is that benefiting you?
MaintainX is able to upload photos from my phone to work orders


    Bill S.

Exceptional

  • November 17, 2022
  • Review provided by G2

What do you like best about the product?
Customer service they have been very responsive and helpful. They say they will answer in 3 mins and they do
What do you dislike about the product?
N/A, Since we have been using the system, I have not had one issue
What problems is the product solving and how is that benefiting you?
When I first accepted this position at the Church, everything was done by word of mouth and scraps of paper. MAintainX has given me a simple, easy-to-use and understandable way to track our work and communicate costs and work performed.
The Pastors like it for the ease of submitting a W/O for the work they need and the communication it provides.


    Jacob G.

By far the best work order app on the market!

  • November 17, 2022
  • Review provided by G2

What do you like best about the product?
I worked for a service contractor who implemented maintain X. When I left that company and started my new job at a facility, I Immediately saw the need for maintain X. Thankfully we have it here too !
What do you dislike about the product?
Honestly I can complain about a thing !
If I was forced to choose it would be to have more options with the priority of work orders. Not just medium, high, ect ect
What problems is the product solving and how is that benefiting you?
They are allowing the facility I work at to track maintenance and work being done on various locations and equipment. The time savings do to the phone app is awesome!


    Matt F.

Easy to use, great for tracking work requests

  • November 17, 2022
  • Review provided by G2

What do you like best about the product?
MaintainX makes it very east to track Work Orders from request to completion
What do you dislike about the product?
It would be helpful to have better notifications and reminders about overdue items, and about work requests that have not been approved yet.
What problems is the product solving and how is that benefiting you?
It makes it easy to create a traceable record of break / fix items for out school. Very easy for Admin and Faculty at the school to request repairs


    Bob K.

Very user friendly moble app.

  • November 17, 2022
  • Review provided by G2

What do you like best about the product?
The mobile app is great and the ease up setting up the system
What do you dislike about the product?
The viewing options for issued open work orders.
What problems is the product solving and how is that benefiting you?
I am new to my company, and they previously had nothing in any way of records of anything. We are developing a P.M. program and recording data on repairs done


    Gregory L.

Real Time Work Order Tracking

  • November 17, 2022
  • Review provided by G2

What do you like best about the product?
The ability to track work order status in real time.
What do you dislike about the product?
The inability to create a Team view of work orders.
What problems is the product solving and how is that benefiting you?
Reduction of paperwork being sent to our Maintenance Manager and time-saving work order tracking.


    David A.

MaintainX is a great program that help with down time downtime tracking and eliminates paper logs.

  • November 17, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use format online or on a mobile device.
What do you dislike about the product?
I would like to see the MaintainX team allow text notifications for new created work orders.
What problems is the product solving and how is that benefiting you?
Inventory logs are now a thing of the past, a few clicks, and I know how I have the number of a particular part.


    DJ M.

A Maintenance Program that Does MORE

  • November 17, 2022
  • Review provided by G2

What do you like best about the product?
It's my "one stop shop". I issue Purchase Orders with custom ID numbers, I maintain the inventory and assign it to repairs, I schedule maintenance and track trends. AND I can comment on work orders, adding electronic documents and pics to them at the time, or any time afterwards.
What do you dislike about the product?
Waiting for a "request for quotation" function of the purchase order section... seriously, it's a tiny thing.
What problems is the product solving and how is that benefiting you?
Manuals, pictures, parts inventory, scheduler, proceedures... all as close as your phone or your desktop, or both at the same time. And all in one place. No searching download folders, and google documents, it's ALL. RIGHT. THERE.