MaintainX

MaintainX, Inc.

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    Robert P.

Use maintain X every day

  • November 17, 2022
  • Review provided by G2

What do you like best about the product?
Easy software to assign tasks to my teams.
What do you dislike about the product?
I have not seen a downside yet
Maybe for due tasks assign, workers should be warn
Follow up with assignees like a reminder before the date arise to ensure that all assignee are focused on assigned tasks
What problems is the product solving and how is that benefiting you?
I have a team of 10 people to assign tasks on Maintain X
It helps me to plan tasks in advance
Yes more more productive.
Business performance increased manage all tasks easily


    Scott E.

Easy to setup, easy to maintain and cost effective

  • November 17, 2022
  • Review provided by G2

What do you like best about the product?
Being able to quickly add work orders, including scheduling, priorities and also categorise the work order, this is great for reporting back later on. Also the ability for colleagues to request jobs them selves with approval required.
What do you dislike about the product?
Very little, perhaps being able to have automated reporting would be good, or MTBF included without the enterprise addition. All in all very happy with MaintainX and wouldn't change much.
What problems is the product solving and how is that benefiting you?
MaintainX enables us to track each job carried out by our maintenance team, from project work to breakdowns, including all parts used. This gives us great insight into where we are spending our time and money


    Jonathan D.

MaintainX CMMS taking the Guess work out of Plant Management.

  • November 17, 2022
  • Review provided by G2

What do you like best about the product?
The flexibility of platform access and functionality across platforms is excellent. I can complete my daily team management from my smartphone out in the plant or the office on my computer.
What do you dislike about the product?
Very occasionally, the app will crash while uploading photographs using the smartphone camera, this may well be a device issue though as my field engineers have not raised this issue with me.
What problems is the product solving and how is that benefiting you?
The biggest immediate benefit of MaintainX has been the ability to track all open and ongoing job tickets as well as implementing a robust Planned Preventive Maintenance schedule.


    teddyboy t.

Hassle Free

  • November 17, 2022
  • Review provided by G2

What do you like best about the product?
MaintenanceX makes my work more organized by allowing me to prioritize my work orders and assist all my clients in a timely manner. The resources are plentiful and the application is also customizable to meet my needs.
What do you dislike about the product?
There aren't any downsides that I've noticed. Everything is accessible and the staff at MaintenanceX are always available to help when needed. I would however like to suggest some type of night mode or dark mode when working at night to reduce glare and also reduce strain on the eyes.
What problems is the product solving and how is that benefiting you?
I've not had any problems that need to be solved. MaintenanceX is always on top of their game and always willing to help should any problems arise. I am extremely satisfied.


    Sebastian F.

One of the most flexible and easy-to-use job control programs on the market

  • November 17, 2022
  • Review provided by G2

What do you like best about the product?
Ability to modify work orders in real time among multiple participants.
What do you dislike about the product?
Cannot export the work order reports without photos.
What problems is the product solving and how is that benefiting you?
Being able to track quality controls and ensure the delivery of our well-finished products


    Building Materials

Great CMMS

  • November 17, 2022
  • Review provided by G2

What do you like best about the product?
Very mobile app. Can use on a phone, tablet or computer.
What do you dislike about the product?
Not being able to back-date labor hours on work orders. This is essential when techs don't have access to the app at a remote jobsite.
What problems is the product solving and how is that benefiting you?
Keeping track of work and costs on assets is crucial to any business, as well as being able to easily plan and schedule PM's.


    Vladimir L.

Very easy, streamlined web based maintenance software

  • November 16, 2022
  • Review provided by G2

What do you like best about the product?
its so easy to use and its very streamined and helps us put the work orders in and saves us lots of headaches.
What do you dislike about the product?
Mobile service with uploading and viewing work orders could be a little better in the sense of viewing work orders and editing them right away or commenting on them if they are completed on not
What problems is the product solving and how is that benefiting you?
Residential building work orders and resident requests


    Louis E.

Great all purpose work app.

  • November 16, 2022
  • Review provided by G2

What do you like best about the product?
It helps our business progress in a positive way.
What do you dislike about the product?
Haven't had any problems with it. It works great for us.
What problems is the product solving and how is that benefiting you?
It networks all our work orders.


    Theodore D.

MaintainX is an incredibly useful piece of software.

  • November 16, 2022
  • Review provided by G2

What do you like best about the product?
MaintainX has really helped us decrease our response times to machine breakdown.
We like that anyone can create a new request for a machine repair. Their UI is incredibly user-friendly and their feature list leaves almost nothing to be desired.
What do you dislike about the product?
Price is great for the most part, I would like if there was a much cheaper (observation) tier that just allowed managers to watch over repair practices and reports.
Other than that I don't really see any outstanding problems with the software itself.
What problems is the product solving and how is that benefiting you?
Before we could not keep track of machine maintenance schedules, machines would regularly go down and reduce our productivity. With MaintainX we now have machine maintenance logging and the ability to keep our machines in tiptop shape with minimal oversight.


    Justin S.

The Team Behind the Program is the Difference

  • November 16, 2022
  • Review provided by G2

What do you like best about the product?
The integration of work orders, location designation, parts inventory, and trends are brought together in one intuitive platform. Additionally, the people behind MaintainX are superb to work with. They are responsive and competent in their software.
What do you dislike about the product?
The inability to link to live, up-to-date utilities to detect peaks and valleys.
It would complement nicely to have an hourly tracking mechanism for employees actively using this platform.
What problems is the product solving and how is that benefiting you?
It comprehensively addresses our Maintenance Department to communicate and track tasks, parts and initiatives in one single platform.