MaintainX
MaintainX, Inc.Reviews from AWS customer
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A dream to work with
What do you like best about the product?
Intuitive platform layout and functionality. Great reporting tools. Quick and easy WO generation in the field using the app. Amazing and easy asset, stock inventory input. Great scheduling and calendar visibility. Unlimited requesters. Seamless integration. General ease of use for everyone. Fantastic backup from the MaintainX team.
What do you dislike about the product?
They haven't yet figured out how to get it to order my groceries, pay domestic bills, brew beer, mow the lawn, pick the kids up from school........ i would trust it to do it all!
What problems is the product solving and how is that benefiting you?
Work order organisation, prioritisation and time tracking. The comprehensive reporting allows quick and easy time/cost justification. Following trends and accurate KPI reports.
MaintainX in Commercial Property Management
What do you like best about the product?
MaintainX has enabled us to consolidate and uniform all of our property inspections in an App on smart devices. It has allowed us to more mobile, time efficient and thorough.
What do you dislike about the product?
We haven't discovered any downsides yet.
What problems is the product solving and how is that benefiting you?
To be able to document issues while conducting property inspections and sned those issues directly to vendors or employees to address complete with photos and/or descriptions/procedures.
User friendly platform, meets all of our facility/ maintenance needs, & has great support
What do you like best about the product?
User friendly, so whether it's a team member in their 20's or 60's they have no issues using the app to complete work orders.
What do you dislike about the product?
I wish they offered certification online. For example, cpo or hava / epa certifications.
What problems is the product solving and how is that benefiting you?
Organization, easier to keep track of work orders & meet deadlines, better communication, many tools / options to use.
Customer technical support
What do you like best about the product?
The application software is very intuitive. If I ever need assistance, MaintainX tech support is very helpful and timely in their response.
What do you dislike about the product?
I've only been using MaintainX for a short period of time. At this point I am very satisfied.
What problems is the product solving and how is that benefiting you?
It is allowing our company to schedule maintenance and notify the individuals responsible work the tasks that have been assigned.
Game Changer
What do you like best about the product?
Maintenance reminders and the ease of purchase orders
What do you dislike about the product?
I wish the procedures library could be directly linked to specific machines
What problems is the product solving and how is that benefiting you?
Maintenance reminders and the ease of purchase orders
Great features, great navigation
What do you like best about the product?
Scheduling recurring work and tracking frequented areas to find additional issues
What do you dislike about the product?
Frequent application lag when switching between different areas
What problems is the product solving and how is that benefiting you?
Tracking parts and being able to have visibility over remaining parts before running out
Ease of use and data entry
What do you like best about the product?
Keeping track of time spent on work orders
What do you dislike about the product?
Can be frustrating in environments with limited wi-fi
What problems is the product solving and how is that benefiting you?
Time and reporting
Effective tool, and very accessible.
What do you like best about the product?
Anyone can submit a maintenance ticket using a link rather than having to create an account for them.
What do you dislike about the product?
Some of the location features could be more powerful. I.e. having more sublocations available.
What problems is the product solving and how is that benefiting you?
Gives us one place to submit and receive all our work orders. This eliminates the random emails and phone calls that are often forgotten.
Landscape Services
What do you like best about the product?
Keeps everyone up to date on jobs/workorders
What do you dislike about the product?
Wish we could ad a status button like 'billed'..
What problems is the product solving and how is that benefiting you?
Organization of jobs and sharing notes about them.
there is no category for Landscape or lawn care services in this survey!
there is no category for Landscape or lawn care services in this survey!
Very user friendly and easily suiting to our usage
What do you like best about the product?
Customized to our requirements. New types of procedures or tabs can be created by ourselves inhouse.
What do you dislike about the product?
Lack of color schemes and themes. Colored pages can be introduced to signify different departments.
What problems is the product solving and how is that benefiting you?
We can track and obtain downtime data easily. Communication between teams is faster and simplified.
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