MaintainX
MaintainX, Inc.Reviews from AWS customer
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MaintainX has help us document and track our Maintenace and help predict future issues.
What do you like best about the product?
Being able to go back and see old work orders on a location or asset.
What do you dislike about the product?
The price of the premium maintainx package.
What problems is the product solving and how is that benefiting you?
We are now able to document our locations and keep track of our battery test results to help us build a replacement plan.
MaintainX staff was extremely helpful and tuned into our needs!
What do you like best about the product?
Easy to set up, learn, and use. Tracking. Appreciate time-saving.
What do you dislike about the product?
Would be helpful if all comments and entries were date-time stamped
What problems is the product solving and how is that benefiting you?
Time and cost tracking has improved. Parts inventory is a great tool.
Awesome software for a full business transformation!!
What do you like best about the product?
Ease of use and great customer support!!
What do you dislike about the product?
App sometimes freezes and search engine can be tough to maneuver.
What problems is the product solving and how is that benefiting you?
Tracking time and costs
Recommendations to others considering the product:
Price point for a CMMS product that exceeds most competitors, is bar none better. Ease of use and customer support is top notch.
MaintainX supercharged my maintenance team's ability to communicate and complete work
What do you like best about the product?
Automatic 2-factor authentication. Searching work orders on all fields in calendar, list, and preview formats. Ability to comment with pictures basically anywhere it makes sense to. Helpful suggestions to start timers, stop other timers, add preventive maintence... in general, very clever nudging throughout the application. Multiple assignement on work orders.
What do you dislike about the product?
Cannot search on all fields in the inventory module. Looking up future repeatable work orders by asset is difficult, should be able to find future work orders by looking up the asset and looking at the work order tab for that asset. If a search is active in conjunction with active filters, somehow make it more obvious that there is an active search in addition to active filters, it's often easy to miss and can get inconvenient.
What problems is the product solving and how is that benefiting you?
Communications issues between shifts, lack of inventory management, inconsistent work request and work order processing, frequent outages of the current work request system resulting in drops in communication.
No concrete benefits realized yet, more to follow.
No concrete benefits realized yet, more to follow.
User friendly
What do you like best about the product?
The MaintainX app works flawlessly for us. Easy to use and navigate. Desktop version is great as well. Virtually no learning curve! I was a full user within one week.
What do you dislike about the product?
There is nothing that I have come across that I have disliked. The only problem is getting the plant to buy into it, so to speak. It is designed to work for everyone, not just maintenance.
What problems is the product solving and how is that benefiting you?
We are collecting data right now because we are relatively new and don't have any historical data to refer to. Also using it for our work order system and it is allowing us to complete tasks quickly.
Recommendations to others considering the product:
Try it out. You will not be disappointed.
Simple, Use on Any Device
What do you like best about the product?
Intuitive App and easy to add new data. Easy to add new assets and locations from the mobile app.
What do you dislike about the product?
Vendors could use more fields. Purchase orders need a place to add reference numbers other than the notes section.
What problems is the product solving and how is that benefiting you?
Helps me track each asset across all departments of the company.
Recommendations to others considering the product:
The software is simple and easy for everyone to use from the administrators to the doers.
MaintainX Makes My Life Easy
What do you like best about the product?
I love the detail you can add and how I can communicate within the app with the team.
What do you dislike about the product?
I only wish you would come out with tracking to go with the program so I don't have to use another app for that.
What problems is the product solving and how is that benefiting you?
We solve all kinds of daily issues on our properties. It allows me to see what needs to be done and make sure I follow up to get the job done promptly.
Recommendations to others considering the product:
Great tools to help keep in touch with your team while they are out in the field as your eyes and ears.
Comprehensive, simple, perfect
What do you like best about the product?
Excellent for experienced users and those who are new to CMMS.
What do you dislike about the product?
Having to wait for the boss to approve the purchase!
What problems is the product solving and how is that benefiting you?
Our company was behind on asset tracking and PM scheduling. Having the system for even a short time has helped get it all back on track.
Recommendations to others considering the product:
Best value you will find!
Amazing
What do you like best about the product?
know the downtime on the production line
What do you dislike about the product?
not being able to edit the time a work order is closed
What problems is the product solving and how is that benefiting you?
job requests are being made on time, and better control of them is carried out
Recommendations to others considering the product:
better advertising
Maintain X
What do you like best about the product?
Ease of use and availability on mobile devices
What do you dislike about the product?
I presently don't have any dislikes with the product
What problems is the product solving and how is that benefiting you?
Machine down time and preventive maintenance tracking
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