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MaintainX

MaintainX, Inc.

Reviews from AWS customer

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External reviews

1,411 reviews
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External reviews are not included in the AWS star rating for the product.


    Machinery

Duracell maintenance

  • February 26, 2022
  • Review provided by G2

What do you like best about the product?
Being able to correspond with colleages and have all the tools I need in one app.
What do you dislike about the product?
If there is, I don't know about it, but I would like to disable notifications when I'm off.
What problems is the product solving and how is that benefiting you?
We are communicating across the shifts at the job that my coworkers and I are knowledgeable of what is going on in the plant.
Recommendations to others considering the product:
A must-try.


    Rick T.

MaintainX is so customizable and supports our business asset and maintenance needs perfectly

  • February 18, 2022
  • Review provided by G2

What do you like best about the product?
The program is user friendly, flexible, easy to navigate and filters down the required information and has great customisable features to make it truly unique. Available for use in both the desktop and mobile app form, which enables team members to stay contemporaneously in touch with facility status and upcoming requirements where ever they may be at the time of notification.
What do you dislike about the product?
Genuinely NO issues experienced so far, and we have invested all of our ongoing maintainenance and asset data management requirements and compliance certification with the MaintainX system - I personally in putted the required base data when initially building and commissioning the system and generally utilise the program each day in one way or another. I have not experienced any problems, outages, failures or bugs which have impacted serviceability. This is really reassuring during critical events when urgent access is required to important asset and maintenance information.
What problems is the product solving and how is that benefiting you?
Assists the facility's asset management requirements, organizes and alerts to our PM & RM maintenance needs to ensure we remain up-to-date and fully compliant. The program generates the required Work Orders by pulling the needed data from our vendor and asset database. Improves overall reliability and efficiency of the facility's maintenance requirements, which in turn saves allocated team members' time, which has resulted with a significant improvement to the level of staff and vendor satisfaction. This solution has significantly enabled us to avoid unneccessary, unplanned and wasteful expediture, and when left unchecked creates a sigificant impact to the overall budget performance. End users are provided with the ability to instantly and easily report their identified maintenance issues as they arise and are then able to easily follow their requests through the approval and execution process and then monitor in 'real time' the progress and solutions implemented.


    Steve P.

Worth it

  • February 16, 2022
  • Review provided by G2

What do you like best about the product?
The modern capabilities and adaptability of the package.
What do you dislike about the product?
Some formatting but I understand why it is why it is.
What problems is the product solving and how is that benefiting you?
Asset and site maintence. Both breakdown and scheduled.
Recommendations to others considering the product:
It is very adaptable, and the support has been fantastic. We have had our version modified a couple of times to suit our business better.


    mark h.

Invaluable

  • February 16, 2022
  • Review provided by G2

What do you like best about the product?
Maintain X allows me to track assets around a large site and determine how much they are costing.
Part supplies and consumables can be tracked so we never run out
Th e platform is easy to use at all levels and capabilities
What do you dislike about the product?
Not had much use out of the messaging system yet, but it is early days.
Tracking work done by an associate daily is hard to track
What problems is the product solving and how is that benefiting you?
We are finding certain assets are costing more than expected, which enables us to work out where budgets for replacements should be spent.
Categories help to narrow down searching for areas of issue.


    Electrical/Electronic Manufacturing

Nice app

  • February 16, 2022
  • Review provided by G2

What do you like best about the product?
work order reminder and creation is fantastic and too easy to access
What do you dislike about the product?
some hard to check for the parts in part inventory
What problems is the product solving and how is that benefiting you?
before it was difficult to remember work order when there would a lot and also needed to store paper documents when in the maintainx is too easy to get all in one.


    Sebastian T.

Very good service with friendly customer support

  • February 16, 2022
  • Review provided by G2

What do you like best about the product?
User-friendly interface, core functionalities are great and excellent customer support.
What do you dislike about the product?
Limited asset hierarchy setup and rigidity in reporting options.
What problems is the product solving and how is that benefiting you?
No major problem, MaintainX has helped us greatly keeping track of our inventories and operations.


    Kameron K.

Beautiful UI

  • February 16, 2022
  • Review provided by G2

What do you like best about the product?
Frankly, the clean, simple user interface of MaintainX makes it such a wonderful experience. Mundane tasks are now somewhat fun due to the animations and clean look of the system.
What do you dislike about the product?
There is not too much I dislike about this. If anything, I would prefer to have a discounted price for Full Users. Paying full price for administrators is understandable, but if Full Users could have a discount, that would be helpful.
What problems is the product solving and how is that benefiting you?
This solves so many problems-- from scheduled recurring work orders for periodic maintenance to having a detailed asset list. My favorite feature is the parts inventory, and how parts can be attached to assets and used in work orders, which automatically updated the inventory.
Recommendations to others considering the product:
It is definitely worthwhile.


    Chris R.

MaintainX has completly transformed the way we do maintenance!

  • February 15, 2022
  • Review provided by G2

What do you like best about the product?
The app is so easy to use. Creating scheduled tasks and procedures took minimal time and effort. We have almost eliminated all paperwork and now have complete control of our maintenance spares inventory. All the maintenance technicians have bought into it and are really impressed at how it has made day to day maintenance record keeping so easy.
What do you dislike about the product?
Not much to dislike about the app and desktop version. It would be nice to see the Workstation Module become available on the Premium option as I found this very useful. There is a big jump in price between Premium and Enterprise.
What problems is the product solving and how is that benefiting you?
Record keeping has been an issue in the business for many years. The regulatory requirements were not being met, which was leading to the company performing poorly in auditing situations. MaintainX has solved this problem. Also, it has transformed the way we do our day-to-day maintenance tasks.
Recommendations to others considering the product:
Trial it! Get the guys who will be using it daily to test it for a month. You won't regret it.


    Airlines/Aviation

Small or large business,

  • February 15, 2022
  • Review provided by G2

What do you like best about the product?
The mobile application being full-featured, I have all the power of the desktop, at the finger tips
What do you dislike about the product?
Photos, are slow to upload, and if you turn your phone or device the photos are not cached and you have to retake the photos and re upload
What problems is the product solving and how is that benefiting you?
Our lack of consistency where the format of old WO's was just a piece of paper. The automation of repeating work orders


    Paul B.

How MaintainX has transformed the way maintenance get done.

  • February 15, 2022
  • Review provided by G2

What do you like best about the product?
I like having the ability to take pictures of an issue and draw on them to pinpoint the problem. Taking pictures saves time for maintenance technicians since they don't have to ask too many manager questions.
What do you dislike about the product?
There is absolutely nothing to dislike. Between the PC and mobile applications, it has been potent.
What problems is the product solving and how is that benefiting you?
We are solving all of our maintenance issues with the building. We also include machine repairs, conveyor repairs, machine calibrations, semi and annual functional test of fire systems, etc. All data is stored in one place from labor to parts to procedures and more.