MaintainX
MaintainX, Inc.Reviews from AWS customer
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Powerful but light
What do you like best about the product?
As an engineering storeman, I enjoy the flexibility and the sheer amount of data fields available for parts, I can search my own database by manufacturers part number or by machine or by storage lacation, everything is tied together beautifully. The ability to allocate a work order to multiple engineers is very useful and having photographs on all assets and work orders has come in handy too.
The procedure library has been a lifesaver too, though more customization in the fields on procedures would be fantastic.
Also producing PDF reports of literally anything on the system is a really useful tool as well.
The procedure library has been a lifesaver too, though more customization in the fields on procedures would be fantastic.
Also producing PDF reports of literally anything on the system is a really useful tool as well.
What do you dislike about the product?
As with any system, it is only as good as the data that is entered and the requests received are sometimes very vague. The submitter should not be allowed to submit a request without specifying exactly where the problem is, and on what machinery, and also their name. We need to speak to the person who had the problem.
What problems is the product solving and how is that benefiting you?
We now have over a years worth of breakdown data at our fingertips. We know how many spares to stock and on what machine, we know what the lead times will be.
We know how long a job has been outstanding, and who is responsible.
We know how long a job has been outstanding, and who is responsible.
Easy to use and very collaborative
What do you like best about the product?
MaintainX provides both web version and App version software to carry out all maintenance management tasks at our organization. Everything is easily accessible and outstanding. We have a team of 16 engineers and other 40+ staff, and everyone uses MaintainX to enter their job requests. All the asset and maintenance management history and data is kept in a controlled manner in MaintainX.
What do you dislike about the product?
Nothing. Everything is going smooth so far.
What problems is the product solving and how is that benefiting you?
As explained, We are issuing all our maintenance jobs to engineers via MaintainX, a paperless app-based system. Users can provide complete data on assignment completion with photos and remarks. They can also upload files in most formats (PDF, JPG) to support job-related data.
Maintain X is a great company tool.
What do you like best about the product?
The ability to do everything from your phone.
What do you dislike about the product?
As I have been working very hard with MaintainX to create an excellent program for my company we have done so I have no complaints
What problems is the product solving and how is that benefiting you?
The organization has made us move mountains at this point
Very Helpful
What do you like best about the product?
Keeping tasks streamlined. Allow managers and supervisors to track work orders and tasks assigned to technician with detailed info and pictures to show progress.
What do you dislike about the product?
At the moment I have no complaints about the application it is easy to use very simple no complications.
What problems is the product solving and how is that benefiting you?
Getting better organized, being able to track meter readings digitally as opposed to our previous manual way of tracking meter readings. Assign repeating tasks to technicians to keep them on their toes so tasks always get done.
Recommendations to others considering the product:
To avoid persons not getting tasks done this is an exciting and professional way of getting your employees to get jobs done.
Great tool
What do you like best about the product?
Really helpful managing spending and parts inventory also tracking how often a particular part fails. Its also helpful for on call maintenace with the requesting ability from user accounts.
What do you dislike about the product?
Dont have any dislikes its a really great produck overall. The only thing I think that would make it better is the time tracker on the work orders. It would be nice if it automaticly started and stopped the time when the work order is started and when its completed.
What problems is the product solving and how is that benefiting you?
Tracking maintenance cost including labor and parts inventory. This is where the timer adjustment would be handy, it eleminates user error which causes the labor cost to inflate throught the app.
key tool necesarry to any maintenance dept
What do you like best about the product?
for us maintain x helped us manage our inventory. As well as compacted all our machine information in 1 simple app. Work orders, pm history, parts cost per year, inventory usage, all this information under your finger tips
What do you dislike about the product?
Id like to see maintain x go a step further with picture storage. idealy all the pictures should be tagged per asset and found later on in a "album per asset" library.
picture say a thousand words in some cases, and i truly believe this would be a game changer for maintain x
picture say a thousand words in some cases, and i truly believe this would be a game changer for maintain x
What problems is the product solving and how is that benefiting you?
Having all my information, data, and pictures, at my figure tips without using all my phone storage is a big plus. We are way more organised and nothing is left forgotten or ignored.
Recommendations to others considering the product:
Defenitly worth the investment
Made communication amazing.
What do you like best about the product?
Communication with deaf employees is fantastic.
What do you dislike about the product?
Hard to understand how to maneuver thru.
What problems is the product solving and how is that benefiting you?
Working more efficiently
Easy to use for everyone with great accountability!
What do you like best about the product?
The ease of use and flexibility to adapt to the needs and scope of facility operations is fantastic!
What do you dislike about the product?
I would like the ability to ask more questions of a requestor before approving the request.
What problems is the product solving and how is that benefiting you?
Efficient, one-stop shop for employees making requests. The ability to prioritize tasks and communicate with staff is impressive. It is capable of going beyond its intended use.
Recommendations to others considering the product:
Try it and reach out to their trainers if you want a good feel for how it works and what it can do for you
Excellent platform, easy to use.
What do you like best about the product?
The ability to create subassemblies within an asset.
What do you dislike about the product?
Would be helpful if the layout view for work orders had module fields.
What problems is the product solving and how is that benefiting you?
Structured preventative maintenance program.
Excellence
What do you like best about the product?
The set up about work orders and whatnot
What do you dislike about the product?
Not really much to be honest, it's good so far
What problems is the product solving and how is that benefiting you?
What I need to get done and how to keep track of when it's due
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