MaintainX
MaintainX, Inc.Reviews from AWS customer
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Great platform
What do you like best about the product?
The procedure feature has provided a invaluable feature set for my technicians
What do you dislike about the product?
Currently no complaints. I am satisfied.
What problems is the product solving and how is that benefiting you?
MaintainX has provided a simplified system for tracking work and has helped streamline our dispatch and billing process. Thanks
Lots of features, easy to use
What do you like best about the product?
Ease of use and ability to make reports instantly
What do you dislike about the product?
It could use some more customization options when creating a work order
What problems is the product solving and how is that benefiting you?
Keeping track of the maintenance crew, reporting costs to ownership.
MaintainX brought our maintence department to the next level.
What do you like best about the product?
I like a direct line of communication with all of our techs and managers
What do you dislike about the product?
I can honestly say that there is nothing that i dislike
What problems is the product solving and how is that benefiting you?
I originally got the app to schedule preventive maintenance . I didn't expect for this to have such a positive impact on th condition of our assets and the overall coordination of our whole maintenance dept.
Recommendations to others considering the product:
Get creative. Utilize every feature
Not only is MaintainX very user friendly, it has helped our company tremendously!
What do you like best about the product?
I love being able to look up an asset and easily view work orders ( open and closed orders), and keep track of when machines are due for maintenance.
What do you dislike about the product?
We haven't had any issues or problems come up. At this point there isn't anything we dislike.
What problems is the product solving and how is that benefiting you?
Now that we have MaintainX, we can keep track of how many hours are on each machine; therefore, our preventative maintenance is getting done on time, and we have had fewer machine breakdowns.
Recommendations to others considering the product:
Highly recommend MaintainX if you need help keeping up with your inventory, maintaining your assets, or help to keep up with work orders. You can use MaintainX on your smartphone, iPad, or laptop.
Great Software. Very user friendly and organized
What do you like best about the product?
The Reporting Format / Page. Very well designed.
Also, the work orders are easily accessible to input requests.
Also, the work orders are easily accessible to input requests.
What do you dislike about the product?
It does allow for exporting data into Excel and CSV. I would like to see more pdf format options to export.
What problems is the product solving and how is that benefiting you?
We are managing PM for all equipment and additional tasks for the maintenance team. The ease MaintainX allows within a quality audit.
Great
What do you like best about the product?
Reminders to complete work orders on time
What do you dislike about the product?
I dislike that work orders are sometimes not updated immediately after completing
What problems is the product solving and how is that benefiting you?
Maintenance
Totally Streamed Lined Our Maintenance Department
What do you like best about the product?
I like how things get prioritized and not put on the back burner for too long.
What do you dislike about the product?
I can't say I dislike anything about this program.
What problems is the product solving and how is that benefiting you?
We are managing our maintenance request and work orders better than we ever have using MaintainX.
Recommendations to others considering the product:
If you are looking for more organization and tired of request getting lost in email then this for you.
Super Helpful & Organized
What do you like best about the product?
Helps us track our repairs and the progress on them. Tying the repairs and costs of the repairs is extremely helpful as well.
What do you dislike about the product?
When completing audits (made w/ procedures), reporting on findings is difficult but not more than other services we've tried using
What problems is the product solving and how is that benefiting you?
Minimizes lack of communication in regards to whether work is being completed on a repair or not.
Recommendations to others considering the product:
Contact support to upload users, assets, etc. They are super helpful and will upload them for you rather than doing each one individually.
Effective at keeping things organized!
What do you like best about the product?
Our company likes how efficient and detail-oriented MaintainX is. There is so much offered and the representatives have been so helpful in teaching us the ins and outs of the program so we can benefit fully from it!
What do you dislike about the product?
There is not much we dislike. The only thing I wish was that the requesters had just a tiny bit more power to see but not edit. Some employees here don't need full access but would like to see the status of the work order they submitted to keep the tenant up to date on the status.
What problems is the product solving and how is that benefiting you?
Coming from a system where hard copy work orders were created and needed to be picked up in the office, this is a huge upgrade. The men out in the field no longer have to leave a complex to come back and get the paper just to go back to the same complex. Everything is done digitally, seamlessly, and much more green than our previous system!
We are also glad that we can keep tract of inventory and document with pictures to store in the location so if we have a reoccuring issue it is documented appropriatly.
We are also glad that we can keep tract of inventory and document with pictures to store in the location so if we have a reoccuring issue it is documented appropriatly.
Recommendations to others considering the product:
Analyze what features you need each member of your staff to have and place them accordingly into a roll (requestor, full user or admin). And reach out to customer service for a walk-through. We played around with the site before doing this and didn't realize how much of MaintainX's potential we were missing out on!
Great app for all your equiment
What do you like best about the product?
Very easy to use. I love how we all can see everything.
What do you dislike about the product?
I Think work orders she be split up more.
What problems is the product solving and how is that benefiting you?
Keeping us on OUR toes and getting all of things done in a timely manner
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