MaintainX
MaintainX, Inc.Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
1,259 reviews
from
External reviews are not included in the AWS star rating for the product.
Look No Further
What do you like best about the product?
I had an amazing experience with this company! Customer service was top-notch, and the product/service exceeded my expectations. The program is packed with features, the user interface is beautiful, and the support team is top-notch. It has significantly improved my by Asset Health understanding, streamlining my work orders, and increasing my productivity.
I can’t say enough good things about this company. From the moment I contacted them, they were responsive and accommodating. The quality of their service is exceptional, and I couldn’t be happier with the result. I absolutely love working with Angelina, she is very patient and detailed when explaining anything that I need.
I highly recommend them to anyone looking for a quality program and excellent service. If you're looking for a program that delivers results and is a joy to use, look no further!!
I can’t say enough good things about this company. From the moment I contacted them, they were responsive and accommodating. The quality of their service is exceptional, and I couldn’t be happier with the result. I absolutely love working with Angelina, she is very patient and detailed when explaining anything that I need.
I highly recommend them to anyone looking for a quality program and excellent service. If you're looking for a program that delivers results and is a joy to use, look no further!!
What do you dislike about the product?
That I didn't use Maintain X sooner. Still upgrading but great ideas coming soon.
What problems is the product solving and how is that benefiting you?
I had an amazing experience with this company! Customer service was top-notch, and the product/service exceeded my expectations. The program is packed with features, the user interface is beautiful, and the support team is top-notch. It has significantly improved my by Asset Health understanding, streamlining my work orders, and increasing my productivity.
I can’t say enough good things about this company. From the moment I contacted them, they were responsive and accommodating. The quality of their service is exceptional, and I couldn’t be happier with the result. I absolutely love working with Angelina, she is very patient and detailed when explaining anything that I need.
I highly recommend them to anyone looking for a quality program and excellent service. If you're looking for a program that delivers results and is a joy to use, look no further!!
I can’t say enough good things about this company. From the moment I contacted them, they were responsive and accommodating. The quality of their service is exceptional, and I couldn’t be happier with the result. I absolutely love working with Angelina, she is very patient and detailed when explaining anything that I need.
I highly recommend them to anyone looking for a quality program and excellent service. If you're looking for a program that delivers results and is a joy to use, look no further!!
MaintainX has been a wonderful user experience.
What do you like best about the product?
MaintainX is very user friendly and unlike maintenance systems I have used in my past, MaintainX is utilizing AI features to increase user experience even more. I have worked for a couple fortune 100 companies and the maintenance systems used were not even close to MaintainX. I would highly recommend MaintainX for small, medium, or large businesses.
What do you dislike about the product?
I do not have many complaints with MaintainX, however I have not been successful utilizing the app version on my iPad, but that could likely be user error and nothing to do with MaintainX.
What problems is the product solving and how is that benefiting you?
MaintainX houses preventative maintenance intervals for all of our assets, as well as work instructions for how to perform each task. MaintainX is the system we use to schedule our maintenance department day to day activities on both machine maintenance and building maintenance functions.
A quick and efficient system that takes complex structures and streamlines them.
What do you like best about the product?
What I appreciate most about MaintainX is its multifaceted approach. The company I work for utilizes it often, most employees use it, and it's great for assigning tasks and keeping records of work done. It helps integrate and streamline our processes. It's easy to use and has a good user interface.
What do you dislike about the product?
There is a big learning curve, and for our particular company and market that makes it difficult at times to use. MaintainX's best feature is a double edged sword for many companies. It is in our case. While I appreciate how fluid and easy the use is, it's quit easy for someone less experienced in the field who is very busy to move things around incorrectly. Whilst I recognize this is partially a user and training issue, time is a resource we do not have much of.
What problems is the product solving and how is that benefiting you?
The main issues its solving is record keeping, inventory management, and asset tracking.
I had a recent issue at my location and maintain X helped me get what i need to fix the issue.
What do you like best about the product?
Its an easy app and understandable to use.
What do you dislike about the product?
Not really anything i dislike about it, i like the app its very helpful and useful.
What problems is the product solving and how is that benefiting you?
All the issues i have in my location, it benefits me i get to upload pictures fast and get to have options on what categories i need help in if i dont know the name of certain things.
It’s been great! Easy to navigate and excellent support when questions arise
What do you like best about the product?
Having a live work order ticket for maintenance is a game changer!!
I really appreciate the simplicity and support maintain x provides
I really appreciate the simplicity and support maintain x provides
What do you dislike about the product?
It’s a bit overwhelming at first and there’s a lot of data entry that goes into getting it set up
What problems is the product solving and how is that benefiting you?
It’s solving our loss of communication amongst our team and helping us lower down time.
MaintainX User Review
What do you like best about the product?
Most modern and user friendly CMMS we have looked at and really good account support from the team.
What do you dislike about the product?
The only thing I would say that would be more beneficial for us not that it is a dislike but some more reporting dashboards for parts inventory, this is something I have raised before and have been told it is on a development list.
What problems is the product solving and how is that benefiting you?
Better organisation with stock inventory.
There will be more benefits, however, we are still integrating across to full use.
There will be more benefits, however, we are still integrating across to full use.
The Best Maintenance Management Platform We’ve Used—Hands Down!
What do you like best about the product?
MaintainX offers an impressive level of flexibility, allowing teams across various industries to tailor the platform to meet their specific operational requirements, workflows, and maintenance protocols—regardless of size, complexity, or sector.
What do you dislike about the product?
One notable downside of MaintainX is the cost associated with its enterprise-tier pricing. For larger organizations or those requiring advanced features, the price point can be significantly higher than competing platforms. This may pose a challenge for budget-conscious businesses, especially when the return on investment isn’t immediately clear or when similar tools offer comparable functionality at a more affordable rate.
What problems is the product solving and how is that benefiting you?
MaintainX is solving key operational challenges we face at Stannp Ltd by streamlining our maintenance and troubleshooting processes across departments. Before adopting the platform, tracking issues—especially repeat problems with equipment or workflows—often relied on informal notes or scattered spreadsheets. Now, with MaintainX, we can log faults instantly, assign them to the correct team, track progress in real time, and maintain a clear history of resolutions. This has significantly reduced downtime, improved accountability, and helped us spot recurring issues quickly. The mobile access also means our team can respond on the go, which is essential in a fast-paced environment like ours.
A good system which allows our team to manage their workload
What do you like best about the product?
The calendar view to allow us to view all employees workload & customer support
What do you dislike about the product?
Unable to change colour of the jobs in the calendar so it is easier to differentiate between customers & team
What problems is the product solving and how is that benefiting you?
The software allows the team to manage their week to week & ensure they are on time for jobs and following our procedures
MaintainX has improved Stannps maintenance process and procedures tenfold
What do you like best about the product?
Easy to schedule PM, parts inventory is easy to keep on top of and track costs. Asset management is detailed and user friendly. Data driven decisions are now easier than ever. Staff performance is easy to track now making KPIs more accurate and more efficient to review. Overall support is quick and helpful. Implementation is thorough. Makes day to day work much more efficient.
What do you dislike about the product?
Not many downsides at all. The only thing I would say is the bugs with updates, but the team are quick to pick it up, review and resolve.
What problems is the product solving and how is that benefiting you?
We now have data driven desicions in all areas, mainly asset and staff performance. PM scheduling and paperwork has gone from 2 days to 2 hours.
Streamlined work orders with clear deadlines
What do you like best about the product?
The ability to see who is working on what, the speed in which word orders come in, the ease of integration between machines and parts. Easy to crate purchase orders and link stock to different machines. Ability to use it on mobile and desktop. Good customer support when asking about implementation of different readings
What do you dislike about the product?
Not able to use the parts section as effectively on the mobile (when creating new parts)
What problems is the product solving and how is that benefiting you?
We work over 2 different units and used to rely on a shared excel spreadsheet to log breakdowns. Now with maintainx, they are able log breakdowns on the app and an engineer will be there to resolve the issue. It also allows us to monitor and track preventative maintenance on the printers and machines.
showing 151 - 160