MaintainX
MaintainX, Inc.Reviews from AWS customer
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Excellent Support and Customization, with a Manageable Learning Curve
What do you like best about the product?
I have found that they have very good customer support. I had a good experience with sales, customer on-boarding and after. They are also shown flexiblity to customize their solutions to meet our needs in a better manner.
I also like that the website is easy to use.
I also like that the website is easy to use.
What do you dislike about the product?
There is (as expected) some learning curve for myself and others within our company. We have not yet tried to integrate this with other applications like our accounting system.
What problems is the product solving and how is that benefiting you?
We are using the software to organize and plan our preventative maintenance and small scale capital projects. We are finding this software helpful in doing this.
Effortless Integration and Fast Work Order Completion
What do you like best about the product?
its easy to use, Ease of Integration. fast to get work orders complete.
What do you dislike about the product?
I really don't have any bad stuff to say .
What problems is the product solving and how is that benefiting you?
None to speak of right now
Awesome Support and Features, Customization Could Be Easier
What do you like best about the product?
Like all that you can do, and the support is awesome. It was very easy to setup for other areas to ask for requests. Other areas within the business are using it alot
What do you dislike about the product?
Wish it was a little easier to customize for my workplace
What problems is the product solving and how is that benefiting you?
It is making it much easier to manage our task on PMs and assets
Great maintenance platform. Very user friendly.
What do you like best about the product?
So far, I’m really impressed with the features that Maintain X offers. The platform is very user-friendly, making it easy to navigate. Our implementation process went as smoothly as possible, thanks to the support we received. Evan Wener was always available to answer any questions we had, which made a big difference. We’re just getting started and haven’t explored the platform fully yet, but I plan to return and provide an update. Thanks to the Maintain X team!
What do you dislike about the product?
At the moment, there isn't anything I dislike. However, I will definitely return to provide an update if that changes.
What problems is the product solving and how is that benefiting you?
Keeping record of maintenance. Starting inventory on parts. Also, identifying breakdown trends and overall asset's health.
MaintainX: User-Friendly on Mobile and Admin Sides
What do you like best about the product?
Foe me coming from a different CMMS,MaintainX seems to be more user friendly on mobile and admin side
What do you dislike about the product?
At this time i like everting about MaintainX
What problems is the product solving and how is that benefiting you?
Just completed implementation, no issues.
Easily integrated and high value software. Great customer support.
What do you like best about the product?
I appreciate the reporting feature and how simple it is to create reports on various items, including uptime and downtime. It was easy to integrate with our 13 sites and has become something we use constantly! Their customer support has been quick to address any issues we had. Implementation was a breeze.
What do you dislike about the product?
I wish there were an option to input specific production run hours, so that the system could calculate actual downtime and uptime, rather than assuming a continuous 24-hour day.
What problems is the product solving and how is that benefiting you?
MaintainX has solved our issues with parts inventory tracking and asset performance tracking.
It is a very comprehensive platform.
What do you like best about the product?
Speed, which is moldable, which adapts to most needs
What do you dislike about the product?
Once configured, it is very time-consuming to make changes.
What problems is the product solving and how is that benefiting you?
Registration and control of work orders, registration and control of parts and work hours
The best work order app available.
What do you like best about the product?
The app is incredibly user-friendly; no extensive training is required.
What do you dislike about the product?
Uploading large files with the browser version of the software takes awhile.
What problems is the product solving and how is that benefiting you?
It is keeping up with inventory.
Efficiency and Control in One Platform
What do you like best about the product?
I like that MaintainX Allows us to keep all our equipment and maintenance records in one place. It is very helpful for tracking failures, analyzing root causes, scheduling preventive maintenance, and preparing for internal audits. The platform makes it easy to assign tasks, follow progress, and generate reports that help us improve efficiency and compliance.
What do you dislike about the product?
Sometimes the reporting and analytics could be more customizable to fit specific company needs. Also, when managing a large amount of equipment data, the navigation could be smoother. however, these are minor compared to the overall benefits.
What problems is the product solving and how is that benefiting you?
MaintainX helps us centralize all our maintenance activities and equipment history in one platform. Before, it was difficult to keep track of failures, corrective actions, and preventive schedules, but now we can easily record issues, analyze root causes, and assign work orders. This has reduced downtime, improved accountability, and made internal audits much smoother since all documentation is organized and accessible. It also gives us better visibility into asset performance and helps us plan maintenance more effective
Easy, Fast, and Accurate!
What do you like best about the product?
Every morning when I turn on my shop PC, I load up my Maintain X to help figure out the daily plan. Never disappointed with what I see! All my daily work PMs and action item lists are there and ready to go! Takes all the "hard" stuff out of the daily job! All work orders and PMs are right at my finger tips, ready, and laid out easily for myself and the team to continue the day without a hitch! Love this program! Will recommend and continue to use this product for a long time!
What do you dislike about the product?
Haven't found an issue with it yet. If I do, I will definitely let you know.
What problems is the product solving and how is that benefiting you?
Keeping all our work orders and daily planning all in one place.
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