MaintainX
MaintainX, Inc.Reviews from AWS customer
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Easy to use
What do you like best about the product?
Easy to use. Very user friendly and easy to customize. It has helped us to completely minimize errors and mistakes throughout our process, and to minimize warranty returns. With maintainX we are able to put out a better product for sure. Implementation was straight forward and simple. Training our crew was simple and easy as well.
What do you dislike about the product?
Nothing really jumps to mind for me. As a user I have no complains.
What problems is the product solving and how is that benefiting you?
Catching SOP`s that have not been performed, quality of work from techs, meeting industry guidelines and customer custom built requests, shipping guidelines.
System is well organized with features updated everytime to suit the need
What do you like best about the product?
Maintainx allows transparent communication and provides real time updates on the status of works either preventative or reactive. Also, history of the works can be extracted to better understand the and monitor works on a particular asset or relevant work category. Very easy to use without jumping from one place to another, all in one system use. Integration of the checklist and customer service is always their when needed.
What do you dislike about the product?
Improve on the layout and if diffenrt tabs can be open for differnt fucntion
What problems is the product solving and how is that benefiting you?
Tracking of the asset downtime and asset integrity can be tracked. Reporting have been very helpful every week to the management, and is accessible at any given time when needed.
MaintainX Switchover
What do you like best about the product?
The support with our companies switchover was exceptional
What do you dislike about the product?
Nonthing that I have been able to discover
What problems is the product solving and how is that benefiting you?
MaintainX has allowed us to consolidate all of our Asset management, Facility management and site inspections into one easy to use program
Great program
What do you like best about the product?
We use this program company wide and it’s been helpful for tracking and assigning tasks. Very user friendly.
What do you dislike about the product?
I don’t think the homepage layout is great, but it’s easy enough to look past.
What problems is the product solving and how is that benefiting you?
Tracking and assigning tasks.
Simple, intuitive and easy to Implement
What do you like best about the product?
Cloud based which makes implementation simpler, clean interface and excellent ability to customise views, fields and reports. The implementation programme was only three weeks and the support team made this very simple. Smart use of AI in the tool makes lots of things easier. Training the team was simple and the built in help library, especially the videos make for quick learning. Has become the main tool we use daily for managing our environment. Great potenital for future integration with FMIS systems.
What do you dislike about the product?
In future would like to see more content to strategically manage assets such as condition reporting, and replacement planning/forecasting reporting built into the tool. Given its focus is around assets management its a little disappointing that all the asset reporting functionality is locked down to Enterprise only.
What problems is the product solving and how is that benefiting you?
Easily manageable database of our assets and associated work. Efficient methods for distributing work instructions to contractors and tracking progress.
MaintainX has made it so much easier to communicate with the team and see who is on what work order
What do you like best about the product?
Easy to use and very user friendly everyone on my team uses this program
What do you dislike about the product?
All of the notification I get that dont need my attention
What problems is the product solving and how is that benefiting you?
seeing who is working on what and notes on each project
Maintain x help stream line our record keeping
What do you like best about the product?
I liked that I am able to do my inspection on my phone or tablet.
What do you dislike about the product?
The website can be a little hard to navigate.
What problems is the product solving and how is that benefiting you?
Record Keeping
MaintainX is a huge asset for any business looking to bring structure to a maintenance program!
What do you like best about the product?
MaintainX is super user friendly. The staff has been super helpful in getting us set up. Prior to MX we were using note pads, excel sheets, white boards but were largely unsuccessful. MX makes it easy to mass communicate with work orders and you have the ability to keep them timely.
What do you dislike about the product?
The time I have used it, nothing so far.
What problems is the product solving and how is that benefiting you?
Bringing consistency and structure to our maintenance program
Easy to navigate and user friendly.
What do you like best about the product?
It does the hard data tracking part of my job easy.
What do you dislike about the product?
i don't like inputting all the data, but that is a small sacrifice for the payoff afterwards.
What problems is the product solving and how is that benefiting you?
Data tracking and reporting.
Seamless Work Order Management Across Devices
What do you like best about the product?
MaintainX has been a game-changer for how we manage maintenance requests. It allows us to create, track, and update work orders in real time, eliminating the need for phone calls or texts to our maintenance staff. Our favorite features are:
1. Ability to use both desktop and mobile app for approving, requesting, and tracking work orders.
2. Centralized communication and visibility for the whole team.
3. Easy to use even for those not so tech-savvy.
4. Ability to upload photos and videos to requests.
5. Being able to assign work orders directly to staff members, saving administrative time.
MaintainX streamlines our workflow, keeps everyone informed, and makes work order management effortless. I highly recommend for any organization looking to improve efficiency and communication.
1. Ability to use both desktop and mobile app for approving, requesting, and tracking work orders.
2. Centralized communication and visibility for the whole team.
3. Easy to use even for those not so tech-savvy.
4. Ability to upload photos and videos to requests.
5. Being able to assign work orders directly to staff members, saving administrative time.
MaintainX streamlines our workflow, keeps everyone informed, and makes work order management effortless. I highly recommend for any organization looking to improve efficiency and communication.
What do you dislike about the product?
Nothing of note—we haven’t encountered any issues worth mentioning
What problems is the product solving and how is that benefiting you?
Before MaintainX, maintenance requests often came in through calls or texts, which were easy to miss and difficult to track. Now, everything is submitted, approved, and updated in one place—accessible from both desktop and mobile. This keeps our team organized, eliminates missed requests, and allows us to prioritize and complete work faster. The result is fewer communication breakdowns, faster response times, and an overall boost in operational efficiency.
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