MaintainX
MaintainX, Inc.Reviews from AWS customer
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Can cover all maintenance works
What do you like best about the product?
Work order management and spare part management
What do you dislike about the product?
Data interface with other system. difficult to connect with Webex messanger system.
What problems is the product solving and how is that benefiting you?
Warehouse automation maintenance.
Real time request and data record.
Real time request and data record.
Very helpful. Makes the job easier
What do you like best about the product?
MX makes communication with the department very easy. Checking for parts, making work orders, pms, manuals, etc.
What do you dislike about the product?
Still getting used to the app and the flow of it. But I don't see any real negatives to it atm.
What problems is the product solving and how is that benefiting you?
Checking for parts. Asset manuals and assistance. Communication with coworkers. Executing and filing work orders and pms.
so far so good, been a short time and will know more as time goes on. the concept looks pretty good!
What do you like best about the product?
You have the ability to create your own work orders and include all the necessary documentation for the tasks that need to be completed.
What do you dislike about the product?
I haven't used it long enough yet to form a genuine opinion. However, after I've spent more time with it, I should be able to share some suggestions for improvements.
What problems is the product solving and how is that benefiting you?
As I mentioned earlier, I haven't used it for very long yet, but so far it appears that everything you need is easily accessible.
Excellent Service Dispatching Platform
What do you like best about the product?
This platform is extremely user-friendly and simple to navigate. I would certainly recommend Maintainx for anyone looking for an effective solution for field service dispatching.
What do you dislike about the product?
I haven't encountered any issues with the platform itself, but I do find it challenging to reach a live person by phone when I have questions.
What problems is the product solving and how is that benefiting you?
The asset reporting feature is useful and provides the information I need. It helps me keep track of my assets efficiently.
great for work
What do you like best about the product?
how easy it is to make purchase orders and edit them. theres a large number of features. we use it every day. it was super easy to integrate from imaint.
What do you dislike about the product?
Probably the assignment of permissions. Its kind of convoluted explaining who can and can't do things.
What problems is the product solving and how is that benefiting you?
Inventory is easy to keep track of.
New user review
What do you like best about the product?
Over the past five years working in administration, I have tried a variety of CRM and job management systems. When I started using MaintainX, I was pleasantly surprised by how intuitive and user-friendly it was, even without any formal training. The platform offers a wide range of features with a premium subscription, and I am looking forward to exploring these options further as I transition into my role as a contract manager.
What do you dislike about the product?
The dashboard's features and views could use some improvement, as they can be somewhat confusing initially. However, it is possible to adjust and modify settings using filters and other options, which might help address these issues. This is something our organisation may need to explore further to better suit our specific needs.
What problems is the product solving and how is that benefiting you?
We are interested in exploring the asset management features of MaintainX as part of our latest contract. We hope this will allow us to address the gap we have identified.
MaintainX for our facility
What do you like best about the product?
MaintainX has significantly contributed to forecasting our expenses, adhering to our inspection timetable, minimizing fines, and reducing our inventory costs.
What do you dislike about the product?
The management of our records on the platform could be improved. I wish there were a more efficient method to access them, such as a digital library.
What problems is the product solving and how is that benefiting you?
Staying compliant with city regulations has become easier, and I now experience more predictable outcomes thanks to improved visibility into how resources are utilized.
MaintainX is a great way to keep your facility compliant and organized !
What do you like best about the product?
Maintain X was very easy to set up and start using. The customer success team did a great job teaching my crew about some of the more advanced features. I really like the thumbnails for inventory, equipment and work orders, it helps provide visual cues for multilingual our workforce. We also like the purchase order module which is something we didn't have in our previous software.
What do you dislike about the product?
I wish there was a way to export certain sets of data better. I have needed to provide a certain list of consumables to vendors in the past and there is no easy way to select the items and have them export cleanly in a format of our choosing.
What problems is the product solving and how is that benefiting you?
Keeps track of the most recent inventory item pricing and where we ordered it from. Has a very advanced machine hierarchy that allows you to nest subordinate equipment under main equipment for ease of use. We like how pictures can be included in custom work order instructions so visual cues are available when employees are completing tasks (less mistakes are made).
Super easy to learn and use
What do you like best about the product?
I am able to easy create jobs, templates as well as inventory. I also like that I can associate QR codes to jobs, equipment and parts
What do you dislike about the product?
That I could not use my surface pro to scan QR codes, I would prefer to use my surface pro instead of my phone
What problems is the product solving and how is that benefiting you?
at this time nothing
Extremely Productive
What do you like best about the product?
MaintainX has made it much easier for us to schedule preventative maintenance for all our equipment. It also allows us to keep track of maintenance activities and parts used for our machinery. The platform is very user-friendly and straightforward to use.
What do you dislike about the product?
We have found no drawback and are very pleased with the software
What problems is the product solving and how is that benefiting you?
We rely on MaintainX both for scheduling preventive maintenance and as a parts library to reference in the future.
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