MaintainX
MaintainX, Inc.Reviews from AWS customer
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Fast and easy to put work orders in!
What do you like best about the product?
The thing I like most are the bar codes that go straight to my director.
What do you dislike about the product?
The thing I dislike most aout maintainX is nothing.
What problems is the product solving and how is that benefiting you?
You scan a barcode and a work order goes straight to the Maintenace director.
MaintainX Business Review
What do you like best about the product?
I enjoy the ease of creating work orders, especially recurring ones. Mostly my company uses the CMMS program for inspections and creating those inspections is super easy. I enjoy the support team being online very often to help with issues that arise.
What do you dislike about the product?
There are some features that personally are not built up well enough yet. I think the due date and start date features for recurring work orders could be better, especially when you change a due date and apply to all future work orders in that tree. Sometimes you can accidentally mess up a recurrence without meaning to. Also it's very difficult to undo anything you do, you have to be very sure of the changes you make.
What problems is the product solving and how is that benefiting you?
MaintainX solves a lot of our maintenance digitalization issues, we can now actually document and track maintenance. This is helpful both for accountability and the ability to see if something has a high frequency of repair.
Work Orders made Simple
What do you like best about the product?
The layout and format of creating a work order and everything being properly organized.
What do you dislike about the product?
Nothing that I can think of at the moment.
What problems is the product solving and how is that benefiting you?
Not applicable at the moment.
Maintenance Planner
What do you like best about the product?
Maintain X is a game changing for us, we can track cost, allocate cost properly, schedule pm , workload view, labour, etc.
is great
is great
What do you dislike about the product?
we would like to add more fields or improve the customization also the purchase order feature should be more accurate in the reports
What problems is the product solving and how is that benefiting you?
cost tracking
Great Initial Experience
What do you like best about the product?
We are in week 2 of our experience. So far it has been exactly as was laid out to us in the sales process. Eric and Sam have been awesome to work with. The flexibility of the software to be built to our needs has been excellent. I am very impressed with how easy it is to use now that we are creating tickets.
What do you dislike about the product?
The only downside so far is the amount of data we need to build because we had nothing to start with.
What problems is the product solving and how is that benefiting you?
We have had no mechanism in place to track any of our assets. Maintain X is now providing us with a tool to not only document what we have but also to track repair, replacement, and age. It is allowing us to plan better for end of life of our equipment while also allowing us to track the repair requests going forward.
The best solution from streamling your assets
What do you like best about the product?
I signed up with MaintainX to help streamline our asset list and to be able to track repairs, breakdowns, and costs. MaintainX does it flawlessly saving time, headaches, and has drastically reduced our downtime with an option for our guys in the field to report issues as they arrise. It was too easy to implement into our operation and when any question arrises, the customer support team is quick to respond with a solution or answer very quickly. I have it on my home screen on my phone and is always pulled up in my office giving me great visability with how much i use it!
What do you dislike about the product?
We havent found anything unhelpful. I would love a way to broadcast an interactive calendar to our shop so they can easily see their workload for the day.
What problems is the product solving and how is that benefiting you?
Reduced downtime, better overview of our 400+ assets, and streamlining our shop process.
Easy to use! fast and simple process. user friendly
What do you like best about the product?
its Fast and Easy to use., from a laptop to a cell phone
What do you dislike about the product?
verification steps to log in, having to login into the email then receive the code
What problems is the product solving and how is that benefiting you?
Keeping a history track record of work orders.
Simple and quick!
What do you like best about the product?
I love that I can make a work order and be done with it. Knowing that my maintenance team will see my work order and get to it asap!
What do you dislike about the product?
Seeing everyone’s work order for the whole company.
What problems is the product solving and how is that benefiting you?
Communication between me and my maintenance team.
Pretty user friendly system.
What do you like best about the product?
the fact that you can add multiple pictures for each piece of equipment or part.
What do you dislike about the product?
So unless you have the top tier of MaintainX, you are extremely limited of what you can do. Permissions for each individual when it comes to work orders and formats, limited. Being unable to print out a part label with all of the necessary information on it from MaintainX, very time consuming and bothersome. Biggest issue I'm running into is, when there is an update, any customized sections that I have changed on my dashboard, they reset themselves after every update. I have to go in each time there is an update and re customize all my windows that I use (Parts, Purchase Orders, Assets, etc.)
What problems is the product solving and how is that benefiting you?
Nothing really at this time
Wonderful platform
What do you like best about the product?
MaintainX is so easy to use. Our technicians love the platform for its easy of access and the user interface.
What do you dislike about the product?
There are no downside that I have found
What problems is the product solving and how is that benefiting you?
MaintainX is allowing us to have much better visibility the true cost of our assets. We manage our extensive PM plan through the easy to use portal.
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