MaintainX
MaintainX, Inc.Reviews from AWS customer
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Professional Technological Experience
What do you like best about the product?
The most useful things are order, organization, and control of work orders.
What do you dislike about the product?
They should give more examples of how to use the application so that understanding everything is not complicated.
What problems is the product solving and how is that benefiting you?
Lack of information in the work area regarding the machinery.
Ease Of Use
What do you like best about the product?
User friendly even for team member that are not tech savy. The mobile app is particularly handy for on-the-go team members. The pricing is reasonable for small teams.
What do you dislike about the product?
Without careful configuration, the number of notifications can become overwhelming, making it harder to prioritize important updates.
What problems is the product solving and how is that benefiting you?
MaintainX’s mobile app allows team members to create and access work orders, update statuses, and capture photos directly from their devices. Digitizes all maintenance processes, eliminating back and forth communication.
Intuitive User Experience. Better than anything we’ve used in the past!
What do you like best about the product?
Love the simplicity of the interface. Almost anyone that has experience with a work order system will pick it right up! The whole experience is way better then our previous system!
What do you dislike about the product?
I haven't come across anything through the system that I dislike. Works as intended!
What problems is the product solving and how is that benefiting you?
Being able to receive better data from the workforce and ease of use for the guys in the field!
Brings it all together!
What do you like best about the product?
The support whether the account manager tonthe help desk has been great! Timely response, thorough work product.
What do you dislike about the product?
Tie all orgs together so that changes can be made and pushed out vs having to do it by org.
What problems is the product solving and how is that benefiting you?
The ability to clearly document work. It is organized and allows us to track where we are.
Productivity
What do you like best about the product?
Easy to use and manage, very practical at all times
What do you dislike about the product?
At the moment, I find no reason for displeasure, I think it is a very reliable tool.
What problems is the product solving and how is that benefiting you?
With the management of the number of reports that arrived daily, it is easy to have control over the entire process and we have audit reports to comply with CFR21 for the pharmaceutical industry.
Helps manage timelines
What do you like best about the product?
It helps us keep track of whats due and work order history. Very user friendly
What do you dislike about the product?
The cost of MaintainX is pretty high for our facility
What problems is the product solving and how is that benefiting you?
It helps us with keeping track of when work orders are due
Importing origination data, and workflows are all very simple for a company that doesn't use a CMMS.
What do you like best about the product?
Access and simplicity. All data is easy to access and search.
What do you dislike about the product?
Noy enough units in the meter function. Load page can overwhelm new users.
What problems is the product solving and how is that benefiting you?
Work tracking, spending, asset tracking.
Best WO system for my team
What do you like best about the product?
Coming into a company that was still using a carbonfiber filled out form for WO and no real PM work order process, this system has definetly been easy to learn. The ease of implementation is great. Having the great customer support has also made the process extremly happy. We have become a daily user of the system and taking advantage of all the features has been a fun way to implement the system for all.
What do you dislike about the product?
Nothing at all! Since we have had the system it all seems to be great!
What problems is the product solving and how is that benefiting you?
Creating a PM system.
Good teamwork
What do you like best about the product?
MX is good with help and management of assets and parts!
What do you dislike about the product?
All dislikes were fixed by MaintainX team :)
What problems is the product solving and how is that benefiting you?
Managment of an assets and parts which helps alot
User Friendly and Versatile!
What do you like best about the product?
MaintainX is very user-friendly and versatile; you can really use it in multiple ways to track everything from the smallest parts to the largest pieces of equipment! It was easy to implent and the customer service is outstanding! I use it all day every day!
What do you dislike about the product?
Would love to be able to tag people in tickets who want to track the progress and/or have a vested interest inthe outcome; I believe right now only the person who submitted the ticket receives updates. Hoping to also get integration with slack to automatically create tickets.
What problems is the product solving and how is that benefiting you?
We have multiple storage areas acorss multiple sites. MaintainX is allowing us to know at the click of a button what our stock situations are and where/when we need to order supplies/
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