MaintainX
MaintainX, Inc.Reviews from AWS customer
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Easy to Use Team App with Notifications and Built-In Chat
What do you like best about the product?
Easy to use
Includes the whole team
Notifications
Chat/message option between the team members
Includes the whole team
Notifications
Chat/message option between the team members
What do you dislike about the product?
Great app no complaints would highly recommended
What problems is the product solving and how is that benefiting you?
Maintenance that is required around the centre
Easy to Navigate, Always Running Without Downtime
What do you like best about the product?
Is very easy to nabigate and always is running never had any downtime and think it works great
What do you dislike about the product?
Nothing to say i dislike and very happy with it
What problems is the product solving and how is that benefiting you?
Finding part numbers , instead of flipping through a printed book i just type name of part and it comes up
Works well, to the point , work orders easily [populated and easy to navigate.
What do you like best about the product?
Ease of use when updating checks and following up on work orders
What do you dislike about the product?
Adding / removing checks can be difficult to navigate
What problems is the product solving and how is that benefiting you?
Not sure
Easy-to-Use UI with a Smooth, Efficient Workflow
What do you like best about the product?
Ease of use, UI, and the overall workflow. Easy to set up new users.
What do you dislike about the product?
I do not like how it limits by type of user.
What problems is the product solving and how is that benefiting you?
Managing the needs of our building and prioritizing work orders
Team Support Excellent
What do you like best about the product?
The team provided support with setting up new accounts during our startup phase.
What do you dislike about the product?
Parent Child relationship does not block other assets.
What problems is the product solving and how is that benefiting you?
management of the maintenance processes at our new site.
Great for Improving Scheduling
What do you like best about the product?
The implementation support is a major plus when onboarding. The platform is cost effective with real metrics on time and value of work. The report dashboard is great for management review and communication. It leverages AI to assist techs in completing their work.
What do you dislike about the product?
We would benefit from more "viewing" users who can see the schedule/reports but are not involved in the actual work orders.
What problems is the product solving and how is that benefiting you?
We had previously used a messy excel document to track preventative maintainance and an onging list for weekly work orders and projects. This has simplified and organized those items.
Friendly, Smooth Interaction from A to Z
What do you like best about the product?
Friendliness and interacting from A to Z.
What do you dislike about the product?
Nothing as of yet. This has been the best Work order and PM system out of the 3.
What problems is the product solving and how is that benefiting you?
Proficiency and all-around communication with everyone in the groups.
Fantastic Product!!
What do you like best about the product?
This product is extremely easy to use and set up. The mobile app is fantastic; having the ability to view and manage work orders while out in the field is incredibly useful.
What do you dislike about the product?
Up to now, I haven't found anything I dislike about the app. My only suggestion would be to add a feature that allows technician's notes in work orders to be automatically translated into the user's chosen app language, making the process seamless.
What problems is the product solving and how is that benefiting you?
Currently, we are primarily using it for inventory management and work order management. This has been a significant improvement for us, as before MaintainX, we did not have any inventory system in place and all work orders were handled manually on paper.
Perfect Solution for Maintenance Needs
What do you like best about the product?
its a perfect program for maintenance.and produccion. best control for maintenance preventive.
What do you dislike about the product?
Too many pages to use; fewer pages and a more direct approach would be better.
What problems is the product solving and how is that benefiting you?
It's faster when there's a machine stoppage, and you can keep a record of each maintenance, as well as a control of the parts and spares used.
Exceptionally User-Friendly with Outstanding Support
What do you like best about the product?
Ease of use. I cannot imagine the creators of MaintainX being able to make this software any more user-friendly. We have an aging maintenance crew who will use this system. Having it friendly to use will incredibly increase our chances of success of implementing this system to them.
Customer service is unparalleled.
The startup integration was VERY helpful and ensured our success.
Customer service is unparalleled.
The startup integration was VERY helpful and ensured our success.
What do you dislike about the product?
I cannot think of a dislike currently. This is most appreciated.
What problems is the product solving and how is that benefiting you?
MaintainX is replacing an out of date maintenance management system.
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