MaintainX
MaintainX, Inc.Reviews from AWS customer
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Review of maintainx
What do you like best about the product?
we have transferred our equipment CMM to it
What do you dislike about the product?
it is not as simply as our paper based system
What problems is the product solving and how is that benefiting you?
it has centralised our CMMS into an electronic system, saving a lot of papper
Everything is accessible
What do you like best about the product?
its very accessible. Its a great platform to store equipment information and documents associated with the equipment. I like the layout of the panels. I use MX quite often, and find it better than the old system we would use.
What do you dislike about the product?
I find it a little annoying that I have to correctly search in "asset" or "work order" for a specific item. I would find it to type in the WO or asset number into a general search bar and then all the potential info would come up. Its almost too specific. If i get a # wrong nothing would come up. Id prefer MX suggests items absed on your search entry
What problems is the product solving and how is that benefiting you?
It is solving the old system we would use. the old system was messy, confusing, and hard to find anything.MX makes it easy to have all of the information required in one spot and the ability to insert links to documentation associated.
how MX help on the efficacy
What do you like best about the product?
MaintainX streamlines maintenance operations, increases efficiency, and provides valuable insights into performance—all within a user-friendly platform.
What do you dislike about the product?
Customization Limitations: Some users have noted that MaintainX’s customization options can be somewhat limited, particularly for reporting and dashboard configurations. For organizations with very specific or unique reporting needs, this could be a drawback.
What problems is the product solving and how is that benefiting you?
MaintainX is solving several key problems in the field of maintenance management and operations, benefiting users by improving efficiency, reducing downtime, and streamlining workflows.
Valuable, Easy to Use, integral
What do you like best about the product?
We primarly use it for our Fleet. It is easy to use, consistant to follow, and can be manipulated by myself, when process change.
What do you dislike about the product?
I'd like to see more, If then Statement in the back end.
not like the conditional formatting, but more responsive and intuitive
not like the conditional formatting, but more responsive and intuitive
What problems is the product solving and how is that benefiting you?
One platform for consistantcy and ease of use, and workflow. Users can easily follow the procedure in place.
It's good but the interface could be better
What do you like best about the product?
It has a tonne of features by default and we get support for anything we think would be good to add. It keeps everything together in one location; nothing gets forgotten in a sub-folder, or spends a week sitting in an in-tray anymore.
What do you dislike about the product?
I'm often working with it just on a fairly small laptop screen. Often the menus are taking up 1/2 the screen, and they can't be rearranged, resized, minimized, etc.
What problems is the product solving and how is that benefiting you?
Keeping track of equipment calibration, maintenance, and other periodic activities. Monitoring equipment downtime, trends, etc. Controlling equipment related procedures, linking equipment togther, to consummables, etc. And just generally tracking where everything is and its history.
Easy to navigate and use
What do you like best about the product?
We recently adopted MaintainX and the user interface is clean and intuitive, making it simple to track work orders, schedule preventative maintenance, and manage assets.
MaintainX has exceeded our expectations. Highly recommended for any organization looking to modernize their maintenance management processes.
MaintainX has exceeded our expectations. Highly recommended for any organization looking to modernize their maintenance management processes.
What do you dislike about the product?
We've seem a few bugs this year although these were resolved by the customer service team relatively quickly.
What problems is the product solving and how is that benefiting you?
Prevents us missing equipment calibration due dates
IT Director
What do you like best about the product?
User friendly and ease of use for end users. Great training modules and support from MaintainX team.
What do you dislike about the product?
Compatibility restrictions with other ERPs.
What problems is the product solving and how is that benefiting you?
Limited user permissions without going to Enterprise plan.
MaintainX for peaky companies
What do you like best about the product?
MaintainX has been able to satisfy all my needs and desires that at a first glance, seemed to be part of a fantasy, but somehow you all managed to make things real. This has satisfied not only myself, as a Head of Maintenance, but also has spread hope in our partners that now, we can have a detailed view and control over our businesses.
What do you dislike about the product?
I do not dislike anything, there are a couple of odd requests I asked for the product dept, but overall I have seen a lot of opening in hearing out what can be implemented and improved.
What problems is the product solving and how is that benefiting you?
It keeps me updated and in control with both my intermediate and final clients, with all of my suppliers and all my employees working in my Maintenance Control Tower.
A product that stands out amongst the rest.
What do you like best about the product?
It is highly intuitive, vastly customizable without requiring you to make customizations. You can be as complex as you're comfortable with, or as your organization requires you to be.
I like that I can have the app on my device with me as I go through the PM processes or work order completion.
I like that I can have the app on my device with me as I go through the PM processes or work order completion.
What do you dislike about the product?
I dislike all the bugs and issues with android devices.
What problems is the product solving and how is that benefiting you?
MaintainX is streamlining not only the maintenance process but also the reporting of that process, and how it can be analyzed.
Starting from scratch with MaintainX is not complicated. The app works the way in which you would expect or hope for it to perform.
Starting from scratch with MaintainX is not complicated. The app works the way in which you would expect or hope for it to perform.
Great Product
What do you like best about the product?
the support staff is quick to respond very helpfull
What do you dislike about the product?
could use things like larger WO windows with scroll arrows
What problems is the product solving and how is that benefiting you?
using and assigning WO to field staff keeps the whole team on the same page
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