MaintainX
MaintainX, Inc.Reviews from AWS customer
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Efficiency
What do you like best about the product?
It provides a solid foundation for referring to essential equipment. The ability to create work orders and procedures using copilot is extremely useful. Our company was able to digitalize everything that was once on paper in a matter of months. This program is a huge asset in maintaining data and information on building equipment and work history.
What do you dislike about the product?
Nothing. So far I like everything about it.
What problems is the product solving and how is that benefiting you?
Accountability. Everything is now documented and recorder for future trends and issues. All preventative maintenance can be monitored much for efficiently on all assets.
MaintainX is a great platform with a slick interface.
What do you like best about the product?
MaintainX is a great platform to organize our maintenance support efforts. It provides an easy to manage interface for multiple levels of the organization. Work orders with categories and inventory assignments help provide visibility on costs, downtime, and reoccurring issues. For a large operation with hundreds of assets and required parts, MaintainX makes it fairly easy to manage multiple projects at once. This includes purchasing, inventory, work orders, reporting, and asset management.
What do you dislike about the product?
There are a number of features behind a paywall. Premium plan does not allow for managing permissions for different levels of users. Full team has ability to add or remove inventory and assets. Unable to manage inventory in multiple locations under premium license.
What problems is the product solving and how is that benefiting you?
Inventory Management
Cost Tracking
Asset management
Work order management and prioritization
Team management
Data and reporting.
Cost Tracking
Asset management
Work order management and prioritization
Team management
Data and reporting.
The system work extremely well with virtually no issues.
What do you like best about the product?
This system is very user-friendly and intuitive. Any issues that have come up, the response time is fantastic, and they immediately address our problem. Creating work orders and loading information into the system is as easy as it comes, and has saved us so many hours of data entry from systems we've used in the past. It's awesome how we have such a great level of engagement with our entire staff from the front of house to the production floor with this app. Everyone on site uses it, and it closes the gap on issues in our daily operations.
What do you dislike about the product?
It's difficult to find anything to dislike, but I would say one thing is that from time to time, if a full user creates a work order, it can get out of sight from the admin, especially if it wasn't assigned to a person. The other thing is it would be great to have a clear view of the week's or even months' schedule that shows all of the upcoming and overdue work orders, as well as email this view, basically a single tab that is a calendar view.
What problems is the product solving and how is that benefiting you?
Keep an accurate preventive maintenance schedule and drive it with constant individual reminders for the PIC. Keeping critical asset data in one location helps reduce the time to access this data. Increasing our overall productivity by having a clear priority for each work order and a PIC listed to help connect the requester with the actual technician and increasing our adherence to regulatory requirements, such as state and local inspections, and updating critical documentation promptly.
I absolutely love MaintainX because it's super easy to use.
What do you like best about the product?
I like that we can add pictures to each job to see the before and after and it allows you to keep track of what's been done and when for follow-up reference.
What do you dislike about the product?
I haven't found anything I don't like about the program.
What problems is the product solving and how is that benefiting you?
Keeping track of projects that need to be completed and the level of importance of each one.
MaintainX is very easy to use to fix safety issues in our warehouse to alert our maintenance team
What do you like best about the product?
Very quick to put in an request for something to be fixed
What do you dislike about the product?
cant think of any dislikes about MaintainX
What problems is the product solving and how is that benefiting you?
helping to resolve safety issues quickly and efficiently
Excellent and well executed software
What do you like best about the product?
I like how the system is laid out and that everything can be put as a part of smaller and bigger sections
What do you dislike about the product?
I dislike how when I create a subset or asset to my plant that unless I add a manufacturer or model to the asset then I get a notification in my assets area on the app. It is small but the only negative thing I could think of about it
What problems is the product solving and how is that benefiting you?
It is where maintenance put the status of machines or if any needs work and it can serve as a reminder of what needs to get done
MaintainX is a great tool!
What do you like best about the product?
The app is easy to use and convenient for techs to log time and progress.
The meters are nice to keep track of different metrics like down time and machine costs
The meters are nice to keep track of different metrics like down time and machine costs
What do you dislike about the product?
Could have better access for the requesters to keep track of which machines already have requests put in to cut down on multiple requests for the same issue.
What problems is the product solving and how is that benefiting you?
Logging work time and alerts for machines that need maintenance
Maintenance Manager
What do you like best about the product?
The easy to use for all types of employees
What do you dislike about the product?
Nothing to report bad about Maintain X at the current time.
What problems is the product solving and how is that benefiting you?
Keeping better records for all the equipment in the fleet
New to the app, love the app and its support.
What do you like best about the product?
Support and provides me with a form of visibility/traceability.
What do you dislike about the product?
Minor setbacks as my exact use is somewhat unique compared to my fellow colleagues.
What problems is the product solving and how is that benefiting you?
Daily move ins and outs with clear qty of available to use vs reserved.
Awesome layout
What do you like best about the product?
Am able to document notes, customer notes and information all in one space.
What do you dislike about the product?
Nothing, it works perfectly for what I do in our facility.
What problems is the product solving and how is that benefiting you?
I have had no problems with MaintainX so far.
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