MaintainX
MaintainX, Inc.Reviews from AWS customer
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Maintain X Streamlining our workflow in real time
What do you like best about the product?
Maintain X has helped us streamline our work flow. We're in the health industry with multiple clinics.
Having different locations w/clinics with different repairs and asset management concerns, it has definitely helped us get organized and also address to the concerts asap.
This is crucial in our business since real time repairs and maintenance means lost revenues.
The customer service of Maintain X is top notch (one of the best i've experienced).
And the app is solid (and haven't had any issues with downtime).
They also continue to improve and integrate with other platforms
Having different locations w/clinics with different repairs and asset management concerns, it has definitely helped us get organized and also address to the concerts asap.
This is crucial in our business since real time repairs and maintenance means lost revenues.
The customer service of Maintain X is top notch (one of the best i've experienced).
And the app is solid (and haven't had any issues with downtime).
They also continue to improve and integrate with other platforms
What do you dislike about the product?
I've asked for a request notification before since we had an issue with the requestors not being notified of the comments.
Recently they fixed this issue (it took a bit of time).
Recently they fixed this issue (it took a bit of time).
What problems is the product solving and how is that benefiting you?
It has solved us organize our work orders and give us more information about repairs of our clinic.
Since we have thousands of equipment in several locations, it has also helped us keep track.
Since we have thousands of equipment in several locations, it has also helped us keep track.
SUPER EASY , AND QUICK
What do you like best about the product?
everything you need is right there in one spot, you get reminders about work orders, upcoming events and much more. It's very user friendly and great for small, or big company's.
What do you dislike about the product?
the most least helpful thing is having multiple emails sent to me about the same thing.
What problems is the product solving and how is that benefiting you?
makes it easier to communicate with coworkers and also track progress for management to see.
Helps with consistency across the board.
What do you like best about the product?
What I have found most helpful is being able to standardize procedures and inspections for all of our locations and it's ease of use when it is all set up. A lot of great features that has let our team integrate with our daily operations.
What do you dislike about the product?
Setup does take a little while to get done, but when it is done, it is super easy to just tweak it with a couple of adjustments.
What problems is the product solving and how is that benefiting you?
Consistency of maintenance and inventory across our locations.
Big Fan of MaintainX.
What do you like best about the product?
MaintainX is easy is a comprehensive solution for our entire school. It's super easy to use and my Maintenance Manager, who has very little Tech experience, has been able to do a lot of the setup himself. Price isn't everything, but I can tell you that it was the cheapest option I found and definitely the most professional.
What do you dislike about the product?
My only suggestions at this point would be to make the request portal more customize-able. I wish we could do a drop down that included all locations, as opposed to having to create individual service tickets for every room. In addition, I wish I could add in my own custom fields.
What problems is the product solving and how is that benefiting you?
Organizing assets and service ticket tracking.
Very positive experience, very easy to use.
What do you like best about the product?
Daily notifications of work orders, its like having a personal assistant so nothing is missed. Very easy to add work orders, vendors and assets. The team can scan qr codes on assets and compose a message to relevant people when work/repairs need carrying out.
What do you dislike about the product?
Very few downsides, I would maybe like to see a feature when an asset is no longer in use, you can retire the asset but still keep the data.
What problems is the product solving and how is that benefiting you?
keeping a log of maintenance across the business for all the assets for HSE purposes
Very useful for follow-ups
What do you like best about the product?
I am alone in taking care of the maintenance of five machines, it is very practical for tracking the hours for preventive maintenance and for managing urgent breakdowns.
What do you dislike about the product?
The only drawback for now is that there is no tracking for dates like for annual inspections and permits.
What problems is the product solving and how is that benefiting you?
Help manage time, expenses, inventory, suppliers, and do not exceed preventive maintenance.
MaintainX makes business smoother
What do you like best about the product?
MaintainX is an amazing hub for planning and tracking projects. It is easy to use for all levels of our organization and helps us to communicate effectively. The staff at MaintainX is also very responsive to our inquiries. They have helped us understand the system and also taken into consideration the features that we would like to see for future updates.
What do you dislike about the product?
It doesn't allow for the creation of a more personalized report to send to customer.
What problems is the product solving and how is that benefiting you?
MaintainX helps us to track property locations for new projects as well as for future maintenance. It is a single platform that connects all of our personnel to effectively manage inhouse or onsite projects. It helps us to keep track of all items so that none are forgotten as well as to prioritize the more critical projects.
Easy & Functional
What do you like best about the product?
MaintainX is very easy to use. The requests are simple for all to put in.
What do you dislike about the product?
I am still pretty new with the system and my only dislike thus far is figuring out PM dates. (when to have them show up on the calendar).
What problems is the product solving and how is that benefiting you?
This helps connect my part time maintenance tech with all my other staff. They can make a request with detail and he sees it. Then he can ask them questions and give updates.
A Game-Changer for Our Maintenance Operations
What do you like best about the product?
MaintainX has truly moved our company into the future when it comes to managing equipment and maintenance records. Before adopting this platform, we relied on outdated paper tracking, and more often than not, we had no accessible history of repairs or maintenance.
With MaintainX, we now have a centralized, digital system that documents and reports the full history of each piece of equipment. This has drastically improved our ability to stay on top of maintenance schedules, track issues, and plan repairs efficiently. As a result, we've seen a significant reduction in equipment downtime and repair costs.
MaintainX has been a game-changer for us — it's streamlined our processes, improved accountability, and made our maintenance operations more proactive than ever.
With MaintainX, we now have a centralized, digital system that documents and reports the full history of each piece of equipment. This has drastically improved our ability to stay on top of maintenance schedules, track issues, and plan repairs efficiently. As a result, we've seen a significant reduction in equipment downtime and repair costs.
MaintainX has been a game-changer for us — it's streamlined our processes, improved accountability, and made our maintenance operations more proactive than ever.
What do you dislike about the product?
Going from paper to digital, there is not much to dislike; it is a slight learning curve to force employees to switch to the new system.
What problems is the product solving and how is that benefiting you?
tracking equipment maintenance and repair history
Excellent Technician Centric CMMS
What do you like best about the product?
The MaintainX CMMS has a world class mobile and desktop interface that gives the operators easy access to the features they need. The ability to generate QR codes allows for easy integration allowing the operator to easily create work requests based on their specific equipment.
What do you dislike about the product?
One of the downsides of MaintainX is the lack of "concurrent" user licenses. All users must be named users so each maintenance technician needs their own license as opposed to having one or two licenses that could be shared with the entire maintenance team.
What problems is the product solving and how is that benefiting you?
We lacked a system that allowed for tracking of preventive maintenance activities.
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