MaintainX
MaintainX, Inc.Reviews from AWS customer
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Amazing product combining ease of use with robust functionality.
What do you like best about the product?
Great combination of easy to use with robust functionality. We were literally up and running the first day using the software. We use it daily.
What do you dislike about the product?
We're pretty picky and honestly can't come up with anything!
What problems is the product solving and how is that benefiting you?
Asset management - information in one person's head that we needed to get catalogued as we increase our campuses.
Easy to Use!
What do you like best about the product?
Overall, as a project manager I was very satisfied with the implementation of MaintainX from the team they provided. They helped to navigate the integration, as well as set up any procedures and processes we currently have.
What do you dislike about the product?
I would like to see more short videos/ demos that are easy for the users to watch and follow. They should be specifically task related and not include anything more than that task in the how to videos.
What problems is the product solving and how is that benefiting you?
It is helping to streamline work orders and requests.
Fast implementation
What do you like best about the product?
The software is incredibly intuitive, making tasks simple to accomplish. The website’s structure helps you figure things out on your own, and the implementation team is consistently reliable and ready to assist. It also took very little time to fully transfer our data from our old system into MaintainX.
What do you dislike about the product?
I dont have any disklikes from the program. Maybe a little more customization on the forms would be useful.
What problems is the product solving and how is that benefiting you?
Team integrations between departments, more visibility of maintenance work.
Easy and Supportive
What do you like best about the product?
Everything on MaintainX is straight forward and easy to understand. Even the more advanced features can be grasped quickly after a few minutes of playing around with it. The ease of use will be beneficial for all our users. The support team is also very helpful and they make you feel like you are a priority. The support team made the implementation process incredibly easy and allowed us to integrate all our information almost seamlessly.
What do you dislike about the product?
The default fields cannot me modified or removed.
What problems is the product solving and how is that benefiting you?
It helps solve organization and tracking issues we had with our maintenance department. MaintainX and its features should help streamline the workflow and produce efficient results, reducing asset downtime as well as reactive maintenance.
Great Service, and Excellent Product.
What do you like best about the product?
The integration and interface are easy to manage and maintain. The staff is friendly and easy to work with. We plan on using this daily .
What do you dislike about the product?
I have no issues or dislikes with MaintainX.
What problems is the product solving and how is that benefiting you?
I'm not able to trach and manage issues and routine processes and procedures more effectively.
Ease of access
What do you like best about the product?
The ease of use and transition to implement is smooth
What do you dislike about the product?
There isn't any negatives that I can describe
What problems is the product solving and how is that benefiting you?
One of the benefits is accountability. This allows you to see who is working on what, how many orders they complete per month, and holds production in accountability when turning in work orders
Phenomenal experience
What do you like best about the product?
Great group of people that are there to assist when needed
What do you dislike about the product?
I could not say there are any dislikes, very helpful system
What problems is the product solving and how is that benefiting you?
Tracking of maintenance
MaintainX with Alban!
What do you like best about the product?
The ease of use. The best part, besides how easy Alban made implementation, is the EASE OF USE. What I mean is, for my diverese team from multiple generations it is easy for them to pick up this application and RUN with it. I love that. It trains them when they get an account, and within an hour I can have my personnel writing work orders efficiently and completing tasks. Ontop of that, customer support that comes in for the save and is always ready and available. This has it all! MaintainX has made waves and my team is riding those waves to SUCCESS!
What do you dislike about the product?
There is nothing that I don't like about MaintainX.
What problems is the product solving and how is that benefiting you?
MaintainX is solving workflow issues, asset management, and inventory issues. It is also providing us asset monitoring with live data through partnership with MachineMetrics.
MaintainX Support
What do you like best about the product?
Maintain X Customer service team is second to none!
What do you dislike about the product?
Although not fully customized, the MaintainX team will work with you to find a solution.
What problems is the product solving and how is that benefiting you?
Inventory and Asset management
Best Customer Service
What do you like best about the product?
Easy to use and create work orders, Assets, and procedures. Customer service is the best!
What do you dislike about the product?
Nothing to write about. If there is a function that we don't like, we can change it. If we can't fix it, MaintainX customer service will help us in 2 minutes or less.
What problems is the product solving and how is that benefiting you?
No lost work orders, parts managment, and lots of data that tracks our downtime and assets.
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