MaintainX
MaintainX, Inc.Reviews from AWS customer
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Easy to navigate, keeps things organized
What do you like best about the product?
Being able to see all the filter numbers to do services
What do you dislike about the product?
Nothing to say here. I learned how to use it quickly.
What problems is the product solving and how is that benefiting you?
Keeping
Finally in the 21st century!
What do you like best about the product?
The mobile-first UI offers an intuitive interface, making it easy for our technicians to use. They are now taking many more photos, which has improved our documentation. The option to add voice comments with AI transcription has made our records more insightful and detailed. I also appreciate being able to create assets, locations, parts, and vendors on the fly. The support from our Account Manager is first class, and the technical chat live assistance is also very helpful.
What do you dislike about the product?
Some features are missing, but I see them on the development roadmap. I hope that the AI copilot will eventually become a default feature rather than a paid add-on. Additionally, there is no native integration with label thermal printers at this time.
What problems is the product solving and how is that benefiting you?
This tool enables us to collect data for key indicators and supports digital record keeping of our equipment inspections, which helps ensure regulatory compliance. It has also encouraged our technicians to start discussions about some outdated procedures. MaintainX also provides valuable insights into our critical inventory.
Very easy to use and has a very good UI
What do you like best about the product?
The calendar is very good and it has all the user functionality you could need.
What do you dislike about the product?
It has quite a bland colour scheme as its white.
What problems is the product solving and how is that benefiting you?
keeping track of all our open points.
Have been working with it for 5 years
What do you like best about the product?
User interface, Ease of employees training
What do you dislike about the product?
Functions that would be great in pro version but only in enterprise, more selectable download options for automatic reporting, once per day would be nice if you could get them multiple time or select times you would like to receive them
What problems is the product solving and how is that benefiting you?
Trying to switch from a fix when breaks to a preventative and even a predictive maintenance
implementation specialist was awesome
What do you like best about the product?
I like the user ability and control of the information in the app
What do you dislike about the product?
not sure yet so far i have not found a down side.
What problems is the product solving and how is that benefiting you?
Maintain X is able to keep us up to date with all our machines and P.M. procedures.
Great!
What do you like best about the product?
MaintainX is an amazing way to submit work orders and keep track of them. It offers an easier way of organizing work orders and generating reports to study trends as time passes. It is also very user friendly and works very well when multiple work orders have to be submit weekly or even daily. Overall, we have had a great experience using MaintainX.
What do you dislike about the product?
As of currently, we have experienced no issues with MaintainX.
What problems is the product solving and how is that benefiting you?
MaintainX is solving disorganization in allowing us to sort through work orders and keep track of them.
Best support team I have ever worked with on any/every platform in my entire career!!
What do you like best about the product?
The Implementation Specialist went above and beyond what we expected! Not only did Sam help us migrate from one CMMS program to Maintain X he was able to simplify it so much so, we completed it 8 weeks before our goal.
10 out 10!!
10 out 10!!
What do you dislike about the product?
Absolutely nothing so far but if I do find something I don't like, I know there is an entire team to help me fix or understand what I don't like.
What problems is the product solving and how is that benefiting you?
The ability to see KPI results in real time, whether it be for an employee on the Maintenance Team or the performance of a machine.
Great for managers who have a lot going on
What do you like best about the product?
It allows us to track the operational and PM status of all our equipment, input work orders with our phones, and assign them to outside service providers. You can clone assets to input new units of the same type to expedite implementing new entries.
What do you dislike about the product?
It can take a lot of work to get all of your assets input with all the information required if you didn't have a great system before.
What problems is the product solving and how is that benefiting you?
Helps us track our PM status, maintenance costs, frequencies of unplanned repairs, and what types of repairs are necessary.
The Gold Standard for Maintenance Software
What do you like best about the product?
The most helpful part of MaintainX is the capability and ease of use. You are able to utilize the functions that work best for you, without having to dig through different settings. The program is as robust as you need it to be, and those changes are all in your hands, there is no need to contact support and wait for back-end changes to be made.
What do you dislike about the product?
No real downsides!!! So far, MaintainX has been a boon for our maintenece department,
What problems is the product solving and how is that benefiting you?
Order tracking, PM scheduling, and KPI reporting. The biggest benefit so far has been the insight for the maintenance department in regard to scheduling. They are much better now at scheduling work and prioritizing which work orders to tackle first
Simplifying Maintenance with Speed and Flexibility
What do you like best about the product?
What I like most is how fast and flexible it is—everything is cloud-based, so I can access work orders and asset details from anywhere, whether I’m in the office or out in the field. The interface is quite intuitive, and the learning curve hasn't been difficult. It’s not just about speed; it’s about adaptability. The support system is excellent. I may make a few mistakes getting my head around concepts and processes, but the help system is good.
What do you dislike about the product?
Work orders in calendar view don't align with my own logic. I would rather it appear on start date, not end date
What problems is the product solving and how is that benefiting you?
The solar farm industry from an asset perspective is an exceptionally large and repetitive structured system. The ability to form a hierarchical tree system and replicate it with mild modifications 30 times, based on locational divisions and site naming conventions has helped emulate the real-world assets well. This arrangement makes finding, querying, and assigning work to the right assets a breeze. Also enables generation of reports for Asset management companies and owners, seeking evidence of our company's effort to operate and maintain the solar farm correctly.
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