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MaintainX

MaintainX, Inc.

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    Mark B.

MaintainX is an excellent maintenance program but so much more!

  • June 10, 2024
  • Review provided by G2

What do you like best about the product?
MaintainX is far more than an average maintenance program, It takes some time to build it out, but when you do everything becomes integrated. Within a work order you can take photos of the affected area or part, you can add parts directly from your inventory, manufacturer bulletins such as recall bulletins or even a digital copy of the owners manual. You can also attach every part to an asset and track that assets health: How often does it break? How long does it take on average to fix? How much is that asset costing in maintenance? All questions that are answerable with this program

Beyond the convenience of it all, the MaintainX teams are very knowledgable and eager to assist with any problems. I would not hesitate to sign up again, I just wish I had really capitalized on all the features it offers sooner.
What do you dislike about the product?
I would love to see an option where my requester only people can use it to complete the standard daily checks.
What problems is the product solving and how is that benefiting you?
One thing I love is that everything is fully integrated, I no longer have a ridiculous excel file to keep track of inventory for five locations. It's fully built out within MX and I don't even have to leave the program to order replacement parts, I can simpley generate a purchase order and send it directly to the vendor.

Probably the greatest aspect of MX is that it significantly reduces downtime. As previously mentioned every aspect of MX is integrated, which means you can track how often a component is failing... from there you can make assesments about a particular part or asset, and see if maybe it's time to move on from that particular item.


    Ryan H.

MaintainX is great to work with

  • June 10, 2024
  • Review provided by G2

What do you like best about the product?
Helps us stay organized and up to date on work orders. Also helps me schedule my staff for the week
What do you dislike about the product?
I dont like how all my notifications go away after I click on one. I lose things I wanted to look at.
What problems is the product solving and how is that benefiting you?
It is helping with preventive maintenance and that is saving in down time


    Brooke P.

Best Practices for Maintenance & Service

  • June 10, 2024
  • Review provided by G2

What do you like best about the product?
MaintainX is an essential tool for companies that provide or receive facility maintenance.

Work orders can be created and organized with ease for operators and technicians. Labor, status, location, asset, priority, and parts can all be tracked on each work order.

Reporting allows you to pull inventory audits, work order completion, and more!
What do you dislike about the product?
Although I do not dislike anything about MaintainX, I have trouble getting repeat work orders to generate properly.
What problems is the product solving and how is that benefiting you?
MaintainX helps me solve inventory issues by automatically letting me know when critical parts are low or out of stock.

MaintainX lets you know when work orders are overdue, as well as generating work orders for failed or flagged items on PMs.


    Karl C.

Very easy to use program

  • June 07, 2024
  • Review provided by G2

What do you like best about the product?
Ability to keep track of work going on in real time
What do you dislike about the product?
There is really nothing i dislike this program checks all the boxes
What problems is the product solving and how is that benefiting you?
The ability to create work orders and keep track of works being done and having the ability to reference any work orders no matter how long it was completed


    Facilities Services

MaintainX has been a game changer for us.

  • June 07, 2024
  • Review provided by G2

What do you like best about the product?
All technicians can look back on previous calls and what has been done to units. The customer support is quick and helps quickly.
What do you dislike about the product?
I have not found anything I dislike with MaintainX.
What problems is the product solving and how is that benefiting you?
Having a quick way to look back on things done on pieces of equipment.


    Todd F.

Taking a PM mess from ExpressMaintenance and turning it into a well-oiled PM machine with Maintain X

  • June 07, 2024
  • Review provided by G2

What do you like best about the product?
The speed of being able to create a WO and send it to my men
What do you dislike about the product?
I have no down sides of maintain X, we should have done this years ago!
What problems is the product solving and how is that benefiting you?
It solves the issue of timelines with PMs


    Scott P.

Best maintenance implimation softwear.

  • June 07, 2024
  • Review provided by G2

What do you like best about the product?
The Enterprise Version has truly been a game changer. The mobile app is incredibly easy to use and makes things much more convenient, especially when it comes to printing QR codes for equipment identification. Inspectors who check for maintenance compliance are consistently impressed, and some have even expressed interest in adopting our approach to help other organizations facing similar challenges. Managing assets and looking up parts is always just a few clicks away. The PM procedures are straightforward, with clear prompts that ensure we never miss a step.
What do you dislike about the product?
Imputing data plate information can be tedous and time consuming. (but it is very worth the time in case of ineligible data plate in the future.)
What problems is the product solving and how is that benefiting you?
PM tracking. Prediction of down time. History of repairs and vendors of repairs is so nice. template work orders are a game changer.


    Austin S.

Very Helpful

  • June 07, 2024
  • Review provided by G2

What do you like best about the product?
I truly love that this application is super user friendly and very easy too learn! It was super easy also to get started and to get everyone onboarded. The customer support has honestly been phenomenal and there is always someone waiting too help when it is needed! I use maintain X everyday too keep track of everything that needs to be done and it has made my life a whole lot easier. The amount of features on maintainx also outshines the competition a great amount in my personal opinon! The last thing that really took me by storm was how easy it was too integrate this software into our technology and our maintenance teams!
What do you dislike about the product?
I honestly could not give anything that I truly dislike!
What problems is the product solving and how is that benefiting you?
It is solving the issue of our staff contacting a lot of our administrators personal phones and has made it a lot easier for the teams at the school to work together on certain things!


    Paula S.

Great Program

  • June 07, 2024
  • Review provided by G2

What do you like best about the product?
We like that we are able to have our assets, inventory & all work orders in one program. We are brand new but very excited to start using the program on a daily basis. This program will take away so much of the paperwork and logging we do on a daily basis and it will all be at our fingertips. Reporting will all be in one program as well. The team of MaintainX have been amazing to work with and have helped us navigate thru the implementation very painlessly.
What do you dislike about the product?
Haven't found any yet... Hopefully we dont. :)
What problems is the product solving and how is that benefiting you?
Helping keep track of work orders done on our assets, inventory and better communication


    Joan Day D.

Awesome technology and support

  • June 07, 2024
  • Review provided by G2

What do you like best about the product?
What is most helpful about MaintainX for my daily efforts to maintain building and office functionality, is its intuitive nature. The specifications of locations, assets, and vendors help to ensure that all basis around covered. The MaintainX support team is continuously working with our Facilities and Construction Team to see how they can best support us, and tweak the software to meet our needs. Our team usings MaintainX throughout each day to keep abreast of pending repairs, status, and how well we are doing internally in response time. The implementation has been easy. The system integrates with other applications, such as calendaring. We're looking to integrate more as we move forward.
What do you dislike about the product?
At this time, no downside or characteristic that is considered not up to par.
What problems is the product solving and how is that benefiting you?
The issue of having multiple locations, within a single location, with many moving parts. MaintainX allows the easy management of multiple works orders, with special identifiers - low, medium, high - and a communication link with each administrator on the Facilities Mangement team. We are all in the know. With its mobile application, we can reference Work Orders that are open and provide immediate answers to our customers.