MaintainX
MaintainX, Inc.Reviews from AWS customer
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Probably the best platform for work orders
What do you like best about the product?
I have used several different work order platforms from various jobs over the years and MaintainX is probably the best and easiest one. I can quickly navigate through past orders and even search up ones that others have done in the past few days to see how a particular line has been running. I highly recommend this platform over all others.
What do you dislike about the product?
Sometimes, like with everything, there are glitches or bugs, but they get sorted out so quickly that I really didn't even think to mention it until I really sat here and thought about any dislikes that I had.
What problems is the product solving and how is that benefiting you?
No problems right now.
Great product Easy setup
What do you like best about the product?
I found that it was fairly easy to set up. I like how you are able to keep track of inventory, sensor monitoring, parts and reoccurring work orders.
What do you dislike about the product?
Wish there was a way to have the work orders set up with automatic procedure every time instead of having to add the same on over and over.
What problems is the product solving and how is that benefiting you?
No paperwork.
Easy to use for technicians and managers.
What do you like best about the product?
The UI and suggestive layout really helps get things done quickly. Coming from SAP, it's much more intuitive and quicker to create and maintain work orders and keep track of everything.
Would recommend.
Would recommend.
What do you dislike about the product?
Not much.
Maybe on a very large scale it could get harder to navigate, but with the right labelling from the start, I don't see much of a problem for small to medium business needs.
Maybe on a very large scale it could get harder to navigate, but with the right labelling from the start, I don't see much of a problem for small to medium business needs.
What problems is the product solving and how is that benefiting you?
Compared to SAP it's much more user friendly and can easily on-board new users.
Professional Technological Experience
What do you like best about the product?
The most useful things are order, organization, and control of work orders.
What do you dislike about the product?
They should give more examples of how to use the application so that understanding everything is not complicated.
What problems is the product solving and how is that benefiting you?
Lack of information in the work area regarding the machinery.
Ease Of Use
What do you like best about the product?
User friendly even for team member that are not tech savy. The mobile app is particularly handy for on-the-go team members. The pricing is reasonable for small teams.
What do you dislike about the product?
Without careful configuration, the number of notifications can become overwhelming, making it harder to prioritize important updates.
What problems is the product solving and how is that benefiting you?
MaintainX’s mobile app allows team members to create and access work orders, update statuses, and capture photos directly from their devices. Digitizes all maintenance processes, eliminating back and forth communication.
Intuitive User Experience. Better than anything we’ve used in the past!
What do you like best about the product?
Love the simplicity of the interface. Almost anyone that has experience with a work order system will pick it right up! The whole experience is way better then our previous system!
What do you dislike about the product?
I haven't come across anything through the system that I dislike. Works as intended!
What problems is the product solving and how is that benefiting you?
Being able to receive better data from the workforce and ease of use for the guys in the field!
Brings it all together!
What do you like best about the product?
The support whether the account manager tonthe help desk has been great! Timely response, thorough work product.
What do you dislike about the product?
Tie all orgs together so that changes can be made and pushed out vs having to do it by org.
What problems is the product solving and how is that benefiting you?
The ability to clearly document work. It is organized and allows us to track where we are.
Productivity
What do you like best about the product?
Easy to use and manage, very practical at all times
What do you dislike about the product?
At the moment, I find no reason for displeasure, I think it is a very reliable tool.
What problems is the product solving and how is that benefiting you?
With the management of the number of reports that arrived daily, it is easy to have control over the entire process and we have audit reports to comply with CFR21 for the pharmaceutical industry.
Helps manage timelines
What do you like best about the product?
It helps us keep track of whats due and work order history. Very user friendly
What do you dislike about the product?
The cost of MaintainX is pretty high for our facility
What problems is the product solving and how is that benefiting you?
It helps us with keeping track of when work orders are due
Importing origination data, and workflows are all very simple for a company that doesn't use a CMMS.
What do you like best about the product?
Access and simplicity. All data is easy to access and search.
What do you dislike about the product?
Noy enough units in the meter function. Load page can overwhelm new users.
What problems is the product solving and how is that benefiting you?
Work tracking, spending, asset tracking.
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