MaintainX
MaintainX, Inc.Reviews from AWS customer
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IT Director
What do you like best about the product?
User friendly and ease of use for end users. Great training modules and support from MaintainX team.
What do you dislike about the product?
Compatibility restrictions with other ERPs.
What problems is the product solving and how is that benefiting you?
Limited user permissions without going to Enterprise plan.
MaintainX for peaky companies
What do you like best about the product?
MaintainX has been able to satisfy all my needs and desires that at a first glance, seemed to be part of a fantasy, but somehow you all managed to make things real. This has satisfied not only myself, as a Head of Maintenance, but also has spread hope in our partners that now, we can have a detailed view and control over our businesses.
What do you dislike about the product?
I do not dislike anything, there are a couple of odd requests I asked for the product dept, but overall I have seen a lot of opening in hearing out what can be implemented and improved.
What problems is the product solving and how is that benefiting you?
It keeps me updated and in control with both my intermediate and final clients, with all of my suppliers and all my employees working in my Maintenance Control Tower.
A product that stands out amongst the rest.
What do you like best about the product?
It is highly intuitive, vastly customizable without requiring you to make customizations. You can be as complex as you're comfortable with, or as your organization requires you to be.
I like that I can have the app on my device with me as I go through the PM processes or work order completion.
I like that I can have the app on my device with me as I go through the PM processes or work order completion.
What do you dislike about the product?
I dislike all the bugs and issues with android devices.
What problems is the product solving and how is that benefiting you?
MaintainX is streamlining not only the maintenance process but also the reporting of that process, and how it can be analyzed.
Starting from scratch with MaintainX is not complicated. The app works the way in which you would expect or hope for it to perform.
Starting from scratch with MaintainX is not complicated. The app works the way in which you would expect or hope for it to perform.
Great Product
What do you like best about the product?
the support staff is quick to respond very helpfull
What do you dislike about the product?
could use things like larger WO windows with scroll arrows
What problems is the product solving and how is that benefiting you?
using and assigning WO to field staff keeps the whole team on the same page
MaintainX Review
What do you like best about the product?
The powerful features are very intuitive to use and mobile platform makes it very useful for our technicians in the field. Customer support has also been extremely good making the transition into the new software very painless for our team.
What do you dislike about the product?
We have no complaints and are very happy so far!
What problems is the product solving and how is that benefiting you?
This software is critical in organizing our teams across multiple locations on a daily basis as well as provide a detailed history of any maintenance issues that would aid in our forward planning and budgeting over the next financial year.
Powerful CMMS
What do you like best about the product?
MaintainX is a very powerful and productive CMMS software. It was not complicated to implement and it has been very comprehensive and easy to use by different levels of the organization.
What do you dislike about the product?
It has some limitations when export and import data to other organizations or softwares are needed
What problems is the product solving and how is that benefiting you?
Asset consolidation, spare pares tracking, procedures development, preventive and corrective maintenance management and historical recording.
Maintain X Has been a very user friendly system to manage work flow and assets.
What do you like best about the product?
General ease of use: Extremely mobile friendly and not cumbersome. Incredibly easy to make work orders with a mobile device. Easy to add and edit photos. It was very easy to intergrate within a company with multiple locations and no established CMMS System or record keeping in place.
What do you dislike about the product?
Specific to our org: I'd like it if there was additional ability to interface and update requestors in the org so they understand progress of their request.
What problems is the product solving and how is that benefiting you?
Biggest two are asset tracking and worker productivity. It is extremely easy to make work orders both one time and reoccurring and assign them to the team of technicians. Prior to this intigration, assset tracking was informal (emails and spreadsheets) and the workforce was not clearly directed. MaintainX has significantly reduced much of the confusion.
MaintainX Multi-Org Reveiw
What do you like best about the product?
Very user-friendly and easy to use at the lowest level. They are constantly working to improve the multi-org functionality. With their help integration is a breeze.
What do you dislike about the product?
Still in the early phases of using with a large company for multi-org use but they are constantly improving.
What problems is the product solving and how is that benefiting you?
Maintenance reporting and tracking to work towards being able to forecast maintenance requirements.
Maintain X, made and unmanageable preventative maintenance program managagle
What do you like best about the product?
Real-time tracking of activities with details unacheivable before we started to use Maintain X
What do you dislike about the product?
We have to get creative in handling sign-offs for equipment that falls under FDA regulation, 21 CFR part 212. When work orders require sign-off it would be nice to have it allow for engineer/service technician mark as done without have to reopen to sign -off. We would be nice to have work completed followed by work reviewed and signed-off.
What problems is the product solving and how is that benefiting you?
Tracking status of assets and managing preventative maintenance.
Very easy to use and intuitive
What do you like best about the product?
I like how easy it is to set up procedures and meters that tie into reocurring work orders. I like how easy it is to use this system on monbile apps which cuts out the need for paperwork completely.
What do you dislike about the product?
Not being able to fully isolate each of our sites so that they only see information about that location. That being said, our internal structure is unique so I understand why it is the way it is.
What problems is the product solving and how is that benefiting you?
We didn't have a PM program built yet and this is helping us create that critical system. Also helps us keep track of the work we have done.
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