MaintainX
MaintainX, Inc.Reviews from AWS customer
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User friendly for anyone and well organized program
What do you like best about the product?
When it comes to Planned and Preventive Maintenance it important to have a well organized tracking system with very detail breakdowns of the work orders. This means uploading pictures for future use troubleshooting or come back to,or letting coworkers seen what issues to look out for visually during future inspections. Step by step check offs so you know where you left off in case you leave a job site and return you know what you had already accomplished. Being a shift maintenance tech I'm always called off the equipment to repair other equipment that went down. Remembering where you left off can be a problem. This program also gives great ways to scan code equipment for partners that operate allows easy work request just off there phone instead to hunting down a supervisor. All equipment has scanner codes for operators. I really like MaintainX dashboards. They have put in alot of time and listened to many people's inputs that have been doing maintenance for years the program shows.
What do you dislike about the product?
I haven't found anything yet I dislike on the program. I've been doing maintenance for 24 years and really like the layout of this program.
What problems is the product solving and how is that benefiting you?
The filter for seeing work order daily labor charges inputted by the tech.
Asset Management Solution was much needed
What do you like best about the product?
Controlling assets and having a good work order system. A good maintenance management system was much needed
What do you dislike about the product?
Need a training solution for first time CMMS users in addition to the online. I think the enterprise would help if it was part of the package we purchased. i WISHJ IT WAS PART OF THE PACKAGE
What problems is the product solving and how is that benefiting you?
Asset management, utilization and planning. Work order system to track work orders both reactive and preventive. Meets ISO requirements. We are using it for safety inspections and checks as well
Game Changer
What do you like best about the product?
The thing I like the most about maintainX is that is has made getting work orders done and keeping staff accountable. The customer support is unmatched James has been a great help throughout this process of getting everything set up and responds quickly to any questions.
What do you dislike about the product?
I wish there were more options for work orders as in being able to decide how only a work order repeats for. In our line of work some work orders change from month to month but we have to do them 3 days a week so this would make entering work orders a lot easier.
What problems is the product solving and how is that benefiting you?
Its keeping our different site organized and it making to where we can streamline certain procedures and sharing things a lot easier
MaintainX is a great solution to get your machines and assets organized.
What do you like best about the product?
Organizing assets and locations and building an equipment history.
What do you dislike about the product?
Asset Names should appear on the header of work orders when using an asset in a new work order. I find that i have to reidentify the assest in the "What needs done?" section of the work order to make tracking easier. I feel that the name of the asset should be automatic included near the top of the work order.
What problems is the product solving and how is that benefiting you?
Tracking PM work and reminding us with reaccuring work oreders.
The best tool our organization has ever invested in
What do you like best about the product?
Mx is intuitive and user friendly (on web & in app). Truly the best CMMS our organization has ever used. There's a great deal of flexibility and customization with a lot of the features so you can get the system dialed to your organization's needs. Their customer service is unmatched, the account managers want to ensure you're getting the most out of your investment - if there's a tool or feature you feel is missing, they take your feedback back to their team to find a solution and get back to you in a timely manner with ways to solve the problem. We can't recommend this product enough, it's made our lives so much easier.
What do you dislike about the product?
We'd like to see more control over permissions of a Full User account, but that's honestly it.
What problems is the product solving and how is that benefiting you?
Our organization was having issues keeping accurate and up to date records of work and inspections being completed due to the shear volume of what all we're responsible for. We have an extensive amount of locations (activities within those locations), equipment/assets, and parts to keep track of and maintain - Mx has made it EASY to document all of that and to track it in real time.
Work orders simplified
What do you like best about the product?
Since we started using MaintainX our work order process has been streamlined. It is so much easier to track and bill for the work done.
What do you dislike about the product?
Nothing-it has been great for what we need it for
What problems is the product solving and how is that benefiting you?
MaintainX has allowed us to streamline our work order process. It has allowed us to free up valuable time of our techs in the field and employees in the office
MaintainX has reinvigorated my team and fostered a highly efficient workflow.
What do you like best about the product?
I appreciate the wealth of real, measurable data which allows for data driven decisions to be made in multiple facets of this field.
What do you dislike about the product?
The purchase order system feels disorganized. Even the ability to clear all notifications is absent.
What problems is the product solving and how is that benefiting you?
MaintainX is solving the problem of a fickle
and unfocused management structure. This has genuinely changed the team's perspective on their work at the company and has allowed us to catalog nearly every event necessary in order to assure we deliver on our promises and that the "goal posts" remain in place.
and unfocused management structure. This has genuinely changed the team's perspective on their work at the company and has allowed us to catalog nearly every event necessary in order to assure we deliver on our promises and that the "goal posts" remain in place.
Super helpful tool to keep track of all maintenance task
What do you like best about the product?
The easy and handy to use al the help of the peolpe to understan o fix isues whit the app
What do you dislike about the product?
some times to upload my new equipment get mix up
What problems is the product solving and how is that benefiting you?
Keep track off works done and prepare projects an
New CMMS User
What do you like best about the product?
Easy to use and implement. The drag and drop feature is convienient. 24/7 cutomer support is a real plus.
What do you dislike about the product?
Having used the product for just over two months, I have not found a feture I do not like.
What problems is the product solving and how is that benefiting you?
It allows us to keep track of repairs and associated costs for budgeting.
Maintenance Manager Integrating Software Preventative and Predictive Maintenance
What do you like best about the product?
It is very user friendly. Automated work orders and also triggered work orders. Customer support has been great and has answered all of my inquiries to date. I use the software often and would be lost without it. So far the ease of implementation into my routine and the ease of integration into the factorys work flow.
What do you dislike about the product?
There is alot to learn. This software could run deep in a company with all of its options andabilities. I am still very new into my journey introducing this and creating it simotaneously. Light years from where i started but still in baby stages
What problems is the product solving and how is that benefiting you?
Right now keeping a list of all assets, which are down/up. Automated and triggered work orders benefit me by saving me alot of time recreating the same repeating work orders
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