MaintainX

MaintainX, Inc.

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External reviews

1,502 reviews
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    Paul W.

Fast, Accurate and Agile

  • December 03, 2024
  • Review provided by G2

What do you like best about the product?
Ease of Use: The Implementation was a Breeze; we already have massive buy-in from the Team.
What do you dislike about the product?
The Reporting Features will need to be worked on; the customizability is also a concern; sometimes, we are locked into confident choices that may not fit a Food Processing environment.
What problems is the product solving and how is that benefiting you?
Preventative Maintenance was the Main Beneifit


    Riley D.

This platform has helped streamline our operations and make things more efficient.

  • December 03, 2024
  • Review provided by G2

What do you like best about the product?
MaintainX keeps all our data and work orders together.
What do you dislike about the product?
We have not encountered any dislikes with the platform.
What problems is the product solving and how is that benefiting you?
MaintainX is helping solve problems such as: streamlining communication involving broken equipment and keeping all work orders in one place. This has helped save time and money.


    Tanner M.

Maintain X - Implementation

  • December 03, 2024
  • Review provided by G2

What do you like best about the product?
easy implementation process and great customer support, Ease of use , alot of features that are helpful for automation of process.
What do you dislike about the product?
Nothing so far everything seems to be working great!
What problems is the product solving and how is that benefiting you?
Papertrails and accountability in the facility.


    James C.

Maintenance at X is well worth implementing in any company I believe

  • December 03, 2024
  • Review provided by G2

What do you like best about the product?
It Keep me informed about the machines and as far as the PMs, it's really a great program
What do you dislike about the product?
I think the only downside I had was getting started having to put everything into the computer but once you have it in there, it's all good works great
What problems is the product solving and how is that benefiting you?
It helping the business proper by keeping the machinery and the workers in tune with each other


    Michael H.

This program is easy to understand and to impliment.

  • December 03, 2024
  • Review provided by G2

What do you like best about the product?
One positive thing is the ease of setting work order frequency and procedures for the mechanics to follow.
What do you dislike about the product?
This program does not have any mathamatic calculations in work orders or procedures. The label exporting does not have any way to edit the information to print on the parts tags. The reaccurring work order is not created unless the previous one is completed.
The reporting of completed workorders verses created is not a true percentage if work orders don't reaccure if not completed.
What problems is the product solving and how is that benefiting you?
I have been able to create procedures that have alot more information than our old system.
This program has made us go paperless which helps for auditing purposes.


    Andy G.

Hendersonville Parks Department Review

  • December 02, 2024
  • Review provided by G2

What do you like best about the product?
The ability to have record keeping to assign and manage work orders. Maintain X has helped us be much more organized and efficient.
What do you dislike about the product?
I would like to see a bit more improvement in the ability to magage vehicle maintenance.
What problems is the product solving and how is that benefiting you?
This has helped us tremendously to track and manage our work orders.


    Manufacturing

Senior Engineer - Operational Support

  • December 02, 2024
  • Review provided by G2

What do you like best about the product?
Easier to view and work through the work orders, good workflows.
Good customer support.
What do you dislike about the product?
Currently, there has been no downside to working with MaintainX.
What problems is the product solving and how is that benefiting you?
Prior to MaintainX the calibration and maintenance was managed through the excel spreadsheet, which had caused us to sometimes miss certain scheduled activities and tasks which required to be completed.
With MaintainX, we are always on top of our scheduled activites and able to view future tasks as well as complete it on time with the features we have available.


    Medical Devices

Calibration and maintenance streamlined

  • December 02, 2024
  • Review provided by G2

What do you like best about the product?
Procedures, repeating work order, and reports made all calibration and maintenance activities easy to accomplish.
What do you dislike about the product?
Nothing to point out, MaintainX has streamlined our calibration and maintenance activities.
What problems is the product solving and how is that benefiting you?
There were problems with missed calibration and maintenance activities that led to quality issues. MaintainX drastically improved our monitoring and scheduling system.


    nicole o.

Makes things simple

  • December 02, 2024
  • Review provided by G2

What do you like best about the product?
While the user interface is unique, it is simplified and basic. This software allows us to manage our maintenance workload thru preventive maintenance as well as break-fix incidents. We are also now more equipped to better analyze for proactive maintenance
What do you dislike about the product?
the only thing I would like to see differently is how we classify general ledger information on the purchases.
What problems is the product solving and how is that benefiting you?
Efficiently tracking inventory levels as well as parts used and costs


    Manufacturing

Streamlined our Maintenance Process

  • November 28, 2024
  • Review provided by G2

What do you like best about the product?
We transitioned from paper maintenance schedules to MaintainX. The benefits are immense.
What do you dislike about the product?
Not having access to all the admin settings. We have to ask someone at MaintainX to change settings for us.
What problems is the product solving and how is that benefiting you?
We run a manufacturing facility. Keeping machines running is paramount to our business, MaintainX helps us to make sure that we are doing our preventative maintenance regularly.