MaintainX
MaintainX, Inc.Reviews from AWS customer
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Smooth and Professional
What do you like best about the product?
MaintainX has been intergrated into our company in a very short space of time, the ease of use has helped created people who care about this peice of software. The screens are intuitive and the staff can adpat them to how you wish to see them. This is used every day by multiple people across our organisation, inmany countries. The customer support is super quick and send very helpful videos. With assets, parts, Work order, Parts Invetory and Orders and now resource planning the intergartion of this into our company has been really easy.
What do you dislike about the product?
Not really found any yet, been using for 18 months and it very robust so far.
What problems is the product solving and how is that benefiting you?
Keeping track of multiple large machines over 27 sites across europe, and co-ordinating staff to carry out maintenance work and PPM work has become easy
High level program that really does the job
What do you like best about the product?
Migrating existing data from other platforms is fairly easy to accomplish. The program is intuitive and helpful. Very easy to use. The support is unmatched - we can get help pretty much any time we need it.
What do you dislike about the product?
Any "bugs" or difficulties encountered have been addressed quickly, so there is nothing to dislike yet.
What problems is the product solving and how is that benefiting you?
Paper pushing is a thing of the past. Utilizing this software on tablets and phones along with the ease of adding photos and other information makes the job of our maintenance technicians much more efficient and painless.
Awesome software
What do you like best about the product?
The software is excellent. Great support from customer service and the implementation team. I use MaintainX everyday. A lot of the reports you will need are already pre-built so it will save yours hours of time. Highly recommend !
What do you dislike about the product?
Haven't really found any issues. It works as they describe
What problems is the product solving and how is that benefiting you?
Scheduling PMs is a breeze. Daily reporting of Wo created and closed helps keep track of what the techs are doing.
Exactly what we need and more.
What do you like best about the product?
I love how easy it is to customize the features within MaintainX and manage my team and their work orders. My personal favorite feature is the asset tracking. The way that it's done and laid out is easy, and keeping track of any parts/filters, location, and historical maintenance logs of any asset is super easy and thorough. The implementation process was quick and easy, the customer support that we've received from the MaintainX team has been fantastic, and we hit nearly 1000 work orders within the first week of use and now have for more data to operate from than we ever had before.
What do you dislike about the product?
There's honestly not a lot that I dislike about MaintainX. I only wish that there was some kind of dark mode, but that's personal preference and I'll get over it!
What problems is the product solving and how is that benefiting you?
Full, proper management and tracking of assets, parts, Purchase Orders, and maintenance logs.
Very satisfied with the application and the updates
What do you like best about the product?
I have used MaintainX at two seperate jobs, and actually recomended it to my current employer as a way to track hours and cost of repairs.I have made some recomendations to them of ideas that would help my individual needs, and they listen to suggestions.
What do you dislike about the product?
I don't really have anything I dislike about the app.
What problems is the product solving and how is that benefiting you?
We maintain several emergency shelters and have two facilities that we track all maintenance spending and time used to do the maintenance. The application works perfect for this.
Smooth, Stream Lined, User Friendly Great Support
What do you like best about the product?
The UI is great. User friendly and clear. This program allows me to save time and energy by putting features sets at my finger tips that allow for optimization of those resources. I wish all tech companies understood what it means to taylor their products to the user like Maintain does. Im forever a fan of these guys.
What do you dislike about the product?
Only feature i would like is to see procedure capabilities to submit procedure multiple times off one workorder for logging inspoections of that exact procedure for lultiple pieces of the same equipment.
What problems is the product solving and how is that benefiting you?
The feature set allows me to tailor every aspect of inspection and logging for streamed line day to day operations. It truly is a life saver
Fantastic Software, Outstanding Service!
What do you like best about the product?
The software was easy to understand and very flexable, the Implenntation team was awsomw and my account mamafer is supoer awsome!
What do you dislike about the product?
It would be nice to have more options regarding parts that are not going to be kept in my inventory, the one off parts.
What problems is the product solving and how is that benefiting you?
they have taken my company paperless!
Game changer for our business!
What do you like best about the product?
MaintainX was an excellent solution for our workflow. We constantly struggled with managing equipment information and parts list for each job, forgetting to bill for work orders that fell through the cracks, and looking up photos from the archive about job details. This platform increased our efficiency and organised our entire service team.
What do you dislike about the product?
Ability to add taxes into the pricing section. Currently we price out work orders but need to have a disclaimer that tax is not included.
What problems is the product solving and how is that benefiting you?
Lost and forgotten work orders
organising job information
consistent proceedures
organising job information
consistent proceedures
MaintainX Has Been Extremely Helpful In Getting Our Maintenance Transitioned To A Paperless System
What do you like best about the product?
The mobile app has been very easy to use and my maintenance techs were writing work orders in a very short time, which has been very helpful in tracking maintenance on all our machines. Even my technicians that are not very tech savvy have not had a lot of problems using the software.
What do you dislike about the product?
Sometimes I feel that I struggle a little bit when searching for assets or work orders if the exact information is not in the correct field.
What problems is the product solving and how is that benefiting you?
The 2 major problems it has solved for us are inventory management and preventive maintenance management.
Great Platform!
What do you like best about the product?
The best thing I like about MaintainX is that it's so user friendly. Larry whom was the trainer form MaintainX was winderful as well. I have implimented a few products in my career. This was the best thus far!
What do you dislike about the product?
There was nothing I disliked about the product.
What problems is the product solving and how is that benefiting you?
We can now attached invoices to work orders.
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