MaintainX
MaintainX, Inc.Reviews from AWS customer
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Game changer
What do you like best about the product?
I love being able to check on the status of repairs to our fleet and how simple it is to look up every repair or inspection that has been completed. I spend more time on MaintainX than I do on pretty much any other program these days.
What do you dislike about the product?
Anything I have found to be clunky or impractical for us, our MaintainX account manager has made sure to address and help us find solutions for.
What problems is the product solving and how is that benefiting you?
Our MX project manager and admin would have more insight into this, but I know that they have worked on implementing any changes we've requested,
Extremely positive experience from the beginning. Excellent Software and Support
What do you like best about the product?
Ease of Use, Ease of Implementation, Customer Support
What do you dislike about the product?
I have no dislikes at the moment. Very positive experience thus far
What problems is the product solving and how is that benefiting you?
Enables us to remove paper procedures, ease reporting especially for customer audits, one platform
Quick and Intuitive
What do you like best about the product?
Familiar UI so it's easy to navigate through
What do you dislike about the product?
The PM scheduling options are very limited
What problems is the product solving and how is that benefiting you?
Multiple facilities across the nation are now on the a single PM system.
Revolutionised our communication between departments
What do you like best about the product?
Accountability and Traceability.
Easy off use.
Messenging service.
Easy off use.
Messenging service.
What do you dislike about the product?
Not all functions are avalable on mobile which often causes issues.
What problems is the product solving and how is that benefiting you?
MaintainX brings a single point of reporting to our production, eliminating any verbal or other forms of lost communication which results in a clear and definitive yes or no to maintenace issues being reported.
MaintainX is an incredibly helpful platform.
What do you like best about the product?
I love how it has so many features and yet is so intuitive and easy to use! Every time that we come up with something that might be useful to our team, we ask our account manager and he always has the right solution for us. The customer support is amazing, and they are always adding new features and doing a great job of how to most optimally use them. We use MaintainX for so many different aspects of our maintenance organization, and it is the perfect platform for all of our needs. We haven't fully started using the integration abilities, but we are excited to do so when the time comes, as they are a very powerful resource. Overall, it is an amazing platform and fulfills every need of support that we have in maintenance. I could not reccommend this any more! Get MaintainX!
What do you dislike about the product?
There really isn't much that I dislike about MaintainX. I think the only thing that can be annoying sometimes is that I can't always drag a picture to upload it as a file and have to download the images I want to attach to something before uploading, but that isn't a huge deal and everything else works really well. ESPECIALLY when compared to other CMMS platforms.
What problems is the product solving and how is that benefiting you?
MaintainX has really helped us to organize our preventative maintenance, as well as our asset information. We are now able to track all the information for every asset in an area and the data from that is automatically put into graphs that are easy to understand and demonstrate that information well. Everything that used to be individually tracked now communicates with itself, and we can connect all the things that we would like to connect together. It's a great platform to make procedures and to incorporate those procedures into work orders. Our team is now able to have a much better idea of what is going on with everything related to maintenance, and all of the features have made each process in maintenance much more convenient.
it's more than I expected!
What do you like best about the product?
I like how simple and easy it is to use the system, both the computer version and the application
What do you dislike about the product?
At the moment I haven't found anything I don't like.
What problems is the product solving and how is that benefiting you?
We had no records of preventive maintenance, creating scheduled WorkOrders for PM.
Maintain X has helped to steamline our maintenance department!
What do you like best about the product?
This platform has helped us to manage, organize and prioritize our work orders! It is very easy to use and the reporting tools are also a huge bonus!
What do you dislike about the product?
There is nothing I currently dislike about the program.
What problems is the product solving and how is that benefiting you?
It helps our organization to delegate work orders and organize based on priorty of the task
Great facilities program
What do you like best about the product?
MaintainX is definitely helping with logging what needs to be done, allocation of jobs, and showing what has been done. This allows us to show more accurate reporting of where we have the most issues. It is also very helpful with having the QR codes for asset management and location reporting.
What do you dislike about the product?
There are a few things that could possibly be added or streamlined, especially in the app. It would also be nice to have a cheaper option for people who are doing the work, but who are not admins. We are a church and have many volunteers that help with the work. It would be great if they could be able to log in to a central volunteer/worker bee account. Everyone could log in to the same account to see what needs to be done, what has been done, and to report when there is an issue.
What problems is the product solving and how is that benefiting you?
I am able to better keep track of what problems need to be addressed around the facility. In the past, people would either email me or stop me in the hall to tell me about something. 90% of the time, those requests would just fall through the cracks.
Everything you need in one place!
What do you like best about the product?
The Software is very easy and userfriendly to work with. The procedure libray is a great tool. When you call customer service they are very friendly and offer great tips.
What do you dislike about the product?
There is really not anything negative I can say about it.
What problems is the product solving and how is that benefiting you?
Helping us keep track of our monthly Pm's and we are able to see when WO's are added and able to get the problem solved quickly.
Asst Technician
What do you like best about the product?
Traceability, ease of use, ease of implementation , number of featurs and ease of intergration
What do you dislike about the product?
not much to dislike , its a great program however, its a little slow on apps for ios
What problems is the product solving and how is that benefiting you?
Traceability
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