MaintainX
MaintainX, Inc.Reviews from AWS customer
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A Maint. app that understands & try's to help better the platform.
What do you like best about the product?
The charts & the MaintainX support team.
What do you dislike about the product?
I dont like how everything seems to have to be a work order. Be nice to scan doc our self.
What problems is the product solving and how is that benefiting you?
Better at keeping track & holding members accountable.
Great support
What do you like best about the product?
MaintainX is helping us to get continuity between all our locations for PM. The interface (especially mobile) is very easy to use, which helps with adoption across all levels of operators.
What do you dislike about the product?
We should've used the fantastic MX support team to help us more with initial set up - this would have streamlined the process more.
What problems is the product solving and how is that benefiting you?
MX is helping us see the inconsistencies in PM between sites and correct this, which helps to achieve better procedures/PMs in the future.
POSITIVE WAY TO PREVENT BREAKDOWNS
What do you like best about the product?
There are ALOT of times that our work schedule becomes hectic and things do slip our minds to complete the reprts everyday. With the customer support to remind all of us that certain reports are due or over due for completion helps up with less breakdowns on our machinery. Its nice to beable to take our laptops and just check off the boxes as we check the machine.
What do you dislike about the product?
There isnt very much to dislike about Maintain X. its a VERY useful tool.
What problems is the product solving and how is that benefiting you?
The problems it is helping us solve is removing all the down time we have from breakdowns that could have been prevented by continous reminders of everything that needs to be checked on each machine.
Easy and efficient
What do you like best about the product?
The versatility and options available to create and edit work orders.
What do you dislike about the product?
The instant repopulation of work orders can sometimes be confusing.
What problems is the product solving and how is that benefiting you?
Finding issues and things that need to be fixed, replaced or updated on our machines.
Good program, but still has room to grow.
What do you like best about the product?
The simplicity of opening work orders is great.
What do you dislike about the product?
there is no dashboard where I can see things assigned to myself without having to search several filters.
What problems is the product solving and how is that benefiting you?
streamlining communication and record keeping
My Savior!
What do you like best about the product?
MaintainX is incredibly easy to use, with many options to make it the perfect fit for our business. With their fast and helpful customer support adding all of our assets Implementation has been simple and straight-forward. We have been finding new uses for MaintainX on a daily basis!
What do you dislike about the product?
We have yet to find a single thing that that we dislike about MaintainX. I would definitely recommend this CMMS to anyone looking to improve their maintenance department's organization!
What problems is the product solving and how is that benefiting you?
Before MaintainX I was using two differnet CMMS programs to oversee our two treatment plants. It was easy to use maintainX to move forward into a modern management system and has saved me an incredible amount of time!
It has helped with keeping track of workorders and inventory
What do you like best about the product?
Ease of use and ability to use through my phone
What do you dislike about the product?
It isn't quite the product I want to see yet. There are efforts inplace currently that I believe will get us there.
What problems is the product solving and how is that benefiting you?
This program keeps track of the workorders in each org. and keeps track of our inventory much neater than previous efforts.
A Great CMMS
What do you like best about the product?
Sales and support staff are very knowledgeable and friendly. Transition from my previous CMMS to MaintainX has been practically seamless.
What do you dislike about the product?
Would like more ability to customize forms and create my own reports.
What problems is the product solving and how is that benefiting you?
Greater customer service and support than my previous CMMS. Ease of use for tracking labor and material cost. Work Request creation is fast and simple through a handheld device.
Amazing Experience
What do you like best about the product?
The customer service is wonderful! Mahdis, our Senior Implementation Analyst, made the learning and implementation process a joy and made the program easy to learn. After the implementation we are finding the system to be intuitive, detailed, and very user friendly.
What do you dislike about the product?
We're happy with the system, at this point there is nothing to dislike.
What problems is the product solving and how is that benefiting you?
MaintainX is helping us to run our operation at peak efficiency levels in addition to optimizing our preventative maintainance program. It is making it easy to respond quickly to reactive situations and track them so we can review the issues and eliminate future problems.
Great Software for a non-profit team of one
What do you like best about the product?
I like that all persons can create work orders and that I can keep track if an item keeps going down after repair. The abilty to pull reports. The ability to put in reccurcing maintence of items and the new beta for pulling maufactures manuals and having them auto populate.
What do you dislike about the product?
That with the verison I purchased I can't pull the reports to a CSV file for excel.
What problems is the product solving and how is that benefiting you?
I am the sole maintence person for all of the sites that we maintain as a non-profit and not having people emailing, texting, etc. as they feel that their issues are top priorty. This has helped cut down on that.
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