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MaintainX

MaintainX, Inc.

Reviews from AWS customer

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External reviews

1,254 reviews
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External reviews are not included in the AWS star rating for the product.


    Rob P.

Efficient CMMS solution for small to medium facilities

  • November 13, 2023
  • Review provided by G2

What do you like best about the product?
I love the ease of use for my maintenance techs once the initial setup is complete. While initial setup can be extensive, onboading and training of maintenance personnel on the system is very simple.
What do you dislike about the product?
Some feature sets are very rigid in their flexibility. There are times when the process has to be adjusted to the limitations of the software rather than the other way around.
What problems is the product solving and how is that benefiting you?
MaintainX allows us to track our machine maintenance and parts usage to truly have a firm grasp on what repair and maintenance priorities need to be.


    Brendan H.

Great Product Across Departments

  • November 13, 2023
  • Review provided by G2

What do you like best about the product?
My end users find the interface friendly to us and can obne to on place to submit support request for multiple departments. This is allowed by the numerous features.

The implenetaion was an absolute breeze.
What do you dislike about the product?
If only i could seee the end user that requested the support and not the approver of the request easier.
What problems is the product solving and how is that benefiting you?
It is placing al support issues in one portal for all users!


    Kevin T.

This CMMS has changed my workflow for the better

  • November 13, 2023
  • Review provided by G2

What do you like best about the product?
MaintainX is exactly what you make of it. If you need it for compliance and tracking, it can do that. If you need it for inventory, it can do that. If you need it as a tool to organize your work orders and improve work flows, it does that.
What do you dislike about the product?
I'd love to see MaintainX improve on their inventory system a little bit, maybe some flexibility in have sub-parts that can be part of a whole? they are always working on ways to improve
What problems is the product solving and how is that benefiting you?
As a Tribal Community Health Center, our facility has a lot of compliance that needs to be met in order to access and receive funding. The saying goes: "if it isn't documented, it didn't happen" when referring to preventive and reactive maintenance. MaintainX's ability to compile reports and send out individual work orders makes tracking and documenting everything easier.


    Danielle M.

MaintainX is Great

  • November 13, 2023
  • Review provided by G2

What do you like best about the product?
MaintainX is easy to use and understand. It is not complicated like other programs.
A great part about it to is the help and customer service you receive from MaintainX.
If you email them, you receive email back within minutes. They will answer any questions or
concerns you mave have. I also love the message app. You can message them right from
MaintainX. If your company wants to track something specific for KPI, MaintainX will work
with your company to make it custom to what your company wants.
What do you dislike about the product?
I cannot think of anything I dislike about MaintainX.
What problems is the product solving and how is that benefiting you?
It is helping us track our preventative maintenance, reactive maintenance. It is helping us keep track of our downtime and what assest are we having the most trouble with and costing us money.
It is helping us keep track of our inventory of parts better. Our Purchase Orders.


    Brittany E.

Small School - Technology and Facilities Management

  • November 13, 2023
  • Review provided by G2

What do you like best about the product?
I like the ease for our staff to be able to quickly report issues around campus, communication through the app inside of the requested work order, the ability to add pictures and resolutions over time.
What do you dislike about the product?
We have not had any issues using MaintainX.
What problems is the product solving and how is that benefiting you?
Reporting, logging, tracking, communicating about issues around our school campus. This could be from water leaks to internet connectivity issues.


    chris h.

BEST CMMS SYSTEM

  • November 13, 2023
  • Review provided by G2

What do you like best about the product?
THE EASIEST TO USE, IMPLIMENT AND INTEGRATE. THE MOST FEATURES AND BEST CUSTOEMR SUPPORT TO HELP LEARN HOW TO IMPLIMENT ALL ASPECTS AND USE FREQUENTLY
What do you dislike about the product?
I HAVE FOUND NOTHING TO DISLIKE YET ABOUT THE SYSTEM
What problems is the product solving and how is that benefiting you?
IT IS SOLVING THE LACK OF PMS, POS AND TRACKING OF THE AFOREMENTIONED


    Automotive

Maintain X has helped gratly

  • November 13, 2023
  • Review provided by G2

What do you like best about the product?
I like the ease to be able to track everything the maintenance team is currently doing or have done. I can search each item by asset or technician completing the work needed. This is extremely easy to use. I also like the ability to keep up with our part inventory
What do you dislike about the product?
I have been unable to find any issues with maintain X at the moment
What problems is the product solving and how is that benefiting you?
It makes tracking and keeping up with everything done and what needs to be done. The list we have can be long at times, and its possible to forget about things at times.


    Damon P.

Hands down the best app I've seen so far

  • November 13, 2023
  • Review provided by G2

What do you like best about the product?
I like every aspect of this app it has helped with almost every aspect of my job from parts inventory to helping new employees with how to preform a job
What do you dislike about the product?
I wish I could set alerts that would go off when a task is overdue or set reminders a day in advance for up coming jobs
What problems is the product solving and how is that benefiting you?
Knowing what parts we have in stock keeping a live up to date report of the work being preformed and having a log of what work has been done asset management


    Robert J.

Customizable CMMS reliable software

  • November 13, 2023
  • Review provided by G2

What do you like best about the product?
Best options are procedure flow and work order assignment.
What do you dislike about the product?
Wish there was a better way to make it company logo facing for end users
What problems is the product solving and how is that benefiting you?
Solving a trackable and live reporting in field assets


    Lamar P.

Director of Maintenance

  • November 13, 2023
  • Review provided by G2

What do you like best about the product?
The simplicity and efficency of the system.
What do you dislike about the product?
I have no dislikes with Maintain X. It has all of the information you need at your finger tips all all times.
What problems is the product solving and how is that benefiting you?
Maintain X make tracking PM's and following technicians productivity simple.