MaintainX
MaintainX, Inc.Reviews from AWS customer
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User friendly. Straightforward CMMS software.
What do you like best about the product?
The user-friendly software is so direct even those who arent as tech savvy can understand the program.
What do you dislike about the product?
Requestors are free but lack more comprehensive CMMS data.
What problems is the product solving and how is that benefiting you?
Asset inventory, parts inventory, pm compliance, and audit compliance.
This software has made our shop much more efficient and easy to use.
What do you like best about the product?
The ease of use for everyone, it is very user friendly.
What do you dislike about the product?
There have been no issues or notable downsides.
What problems is the product solving and how is that benefiting you?
Time management for shop mechanics and inventory issues.
Organize, Clear and Easy to work.
What do you like best about the product?
The availability of having the app in my phone and also my pc. The opportunity to have for free contact with the people in charge of the assets that I work. Inventory it's amazing. In general and also the price it's very good.
What do you dislike about the product?
I will that I can scan the QR codes with my camera and get me direct to the app and make a work order. Because right now I need to open the app and then scan the QR code so I can make a work order with the machine down.
But it's ok
But it's ok
What problems is the product solving and how is that benefiting you?
Inventory and schedule work order and procedures.
Exactly what we needed
What do you like best about the product?
We had no program at all over various locations, relying on texts and handwritten work orders and notes. Game changer to consolidate everything, actually load PMs and schedule them, etc.
What do you dislike about the product?
It would be nice for requester users to be able to access full work orders to view them, even made by others.
What problems is the product solving and how is that benefiting you?
Keeping projects in focus. Communicating easily to team members. Uploading pictures of issues. Tracking assets.
Excellent software at a great price
What do you like best about the product?
Setting up has been easy for me to do on the fly, which was a must. The functionality is excellent, inputting data is a smooth process, and making changes is also not hard to do. I also apprecited that the sales person I met with to start, guided me to the right level of the software without trying to sell me more than I needed.
I like having QR codes throughout the facility that anyone can use without having to be on MaintainX, and that the person submitting the work order can be kept up to date via email.
Customer support is great and the free webinars and trainings are also well done.
I use MaintainX every day.
I like having QR codes throughout the facility that anyone can use without having to be on MaintainX, and that the person submitting the work order can be kept up to date via email.
Customer support is great and the free webinars and trainings are also well done.
I use MaintainX every day.
What do you dislike about the product?
I would like to have the ability for more nesting of locations which I have heard is coming.
When emailing work orders to vendors, it would be very helpful to be able to select who in an organization would receive it rather than having it go to all listed contacts.
When emailing work orders to vendors, it would be very helpful to be able to select who in an organization would receive it rather than having it go to all listed contacts.
What problems is the product solving and how is that benefiting you?
I am buildign data sets that will allow me to show needs for equipment maintenaance and, when needed replacement.
I am now tracking more and more costs so that I can more effectively manage my budget and plan ahead.
Tracking use of some resources/assets is now possible.
Some of the facilities work is done by volunteers whose primary duties are in other areas. I can show the added value that they provide when they assist me.
I am now tracking more and more costs so that I can more effectively manage my budget and plan ahead.
Tracking use of some resources/assets is now possible.
Some of the facilities work is done by volunteers whose primary duties are in other areas. I can show the added value that they provide when they assist me.
Excellent program very helpful with inventory, control and preventive maintenance.
What do you like best about the product?
The easy way to use the program. .
What do you dislike about the product?
NO COMPLAINS .
What problems is the product solving and how is that benefiting you?
No inventory at the plant for the maintenance department and help a lot with Work orders
Very quick and easy setup
What do you like best about the product?
Adding assets and linking parts and inventory to them is extremely easy. Having the ability to place/track orders and assets through the App is essential and they do that well.
What do you dislike about the product?
Entering a procedure isn't necessarily intuitive
What problems is the product solving and how is that benefiting you?
MaintainX helps keep track of assets and their associated parts, making it easy to order direct replacements quickly.
MaintainX has been a great addition to our Maintence Program. My facilities team loves it!
What do you like best about the product?
I love the metrics it comes with. There's so many different aspects that can be tracked in this software, it's amazing! We came from a website link, that sent an automatic email of the work order. That was it. They would have to go back in, email out it was completed. Then go into an excel spreadsheet and update total number of work orders. We can measure so much more now with just a few clicks!
What do you dislike about the product?
The only thing I can think of is how to log in, especially in a facility where technology isn't at the forefront of our staffs skillset. When I set it up on the warehouse computer in my other building, it would ask for a code from their email/phone. I'm not sure if this can be changed in their settings, but it would be easier for them to enter a password. Most of the JUST got a work email, so they don't even know how to check it. Some don't have their phones or they just didn't want to give their cell number.
I wish they could just have an email and password and didn't need an extra step to log in.
I wish they could just have an email and password and didn't need an extra step to log in.
What problems is the product solving and how is that benefiting you?
The metrics behind our maintence program. As mentioned before, we only recorded one metric. Now we have more!
Maintain X
What do you like best about the product?
I like MaintainX for its ease of use, customization options, real-time communication and integration capabilities. Being able to create work orders help with task management.
What do you dislike about the product?
One thing that I dislike about MaintainX is the need to download or export a work order to print it. Additionally, I wish there was a way to mass print work orders without opening each one individually. Moreover, I believe integrating a GPS feature within the app would be helpful, especially for aiding our vendors in finding areas with no specific address.
What problems is the product solving and how is that benefiting you?
Overall, MaintainX's helps me streamline the maintenance process. In my role, I complete amenity inspections for my company. It is helpful to be able to use my phone to take a picture and create a work order on the spot.
Easy to set up, manage and use
What do you like best about the product?
The overall set up and integration was extremely easy, a few days sat down with my current schedule and I was able to transfer it all over and create a much better system. As well, the customer service is always very friendly and quick. Also, whilst using it there seems to be constant upgrades to the system based off of user feedback which is nice to see. We use this everyday from service reports to PPM and stock checks.
What do you dislike about the product?
The current way we pay is online through a credit card, a way to receive a quote online and pay it through a PO.
What problems is the product solving and how is that benefiting you?
TPM & PPM monitoring as well as giving visuals for our meter checks. The main benefit is the now removal of constant paperwork we had to do per asset.
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