MaintainX
MaintainX, Inc.Reviews from AWS customer
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Exceptional Support and Effortless Transition
What do you like best about the product?
Superior user experience.
Timely and comprehensive technical support.
Friendly and knowledgeable account support personnel.
Ease of transition from our former CMMS system.
Timely and comprehensive technical support.
Friendly and knowledgeable account support personnel.
Ease of transition from our former CMMS system.
What do you dislike about the product?
Custom fields aren't exportable and aren't available across modules.
What problems is the product solving and how is that benefiting you?
Export and reporting of data.
Exceptionally Intuitive and Effortless to Use - For Sure!
What do you like best about the product?
Very Intuitive. Easy to work with. I like how I can export and clean things up with the help of the data team.
What do you dislike about the product?
None. The system is very easy to work with. No Complaints.
What problems is the product solving and how is that benefiting you?
Going from Nothing to Full Management is tough to list everything it is solving. To paraphrase... We now have visibility and management of our Parts and our Maintenance Activity. We are very excited to be using this software more and more every day.
All-in-One Solution with Outstanding Usability and Support
What do you like best about the product?
MaintainX captures everything we do in one very user friendly system. The app is very simple and makes day to day work streamlined while the desktop application provides great in depth abilities. The customer service portal is also top notch and very helpful.
What do you dislike about the product?
I haven't found anything I disklike yet!
What problems is the product solving and how is that benefiting you?
Asset management and tracking of hours.
The Friendliest CMMS Program I've Used
What do you like best about the product?
MaintainX is a friendly user CMMS program that I ever use.
What do you dislike about the product?
Like with most subscriptions, there is always an additional cost for the Premium package. I hope that the price for the premium option could be a bit more affordable.
What problems is the product solving and how is that benefiting you?
When it comes to tracking numbers, MaintainX allows us to monitor all of our preventive maintenance across every machine. As a corporate organization, upper management is always seeking data, and MaintainX makes this process much easier and more user-friendly.
Effortless Work Order Tracking and Maintenance Management
What do you like best about the product?
MaintainX makes it easy to keep track of all my daily and weekly work orders and upcoming inspections throughout the year.
It also help me track the cost of ongoing maintenance and repairs. I also like that you get 24 hours customer support to help with any issues.
It also help me track the cost of ongoing maintenance and repairs. I also like that you get 24 hours customer support to help with any issues.
What do you dislike about the product?
So far I have no complaints or dislikes. Once you complete the training with maintainx academy every thing is simple to use.
What problems is the product solving and how is that benefiting you?
Before using maintainx our work orders were done with pen and paper and it was hard to keep track of maintenance frequency with specific equipment. It's also made it easier to keep track of upcoming inspections that I may have forgot about.
Easy to Use and a Big Win for Our Team
What do you like best about the product?
The interface is really user friendly and works great on mobile. It’s simple to use but still has the power we need, and it scales easily as our team and workload grow. The implementation was smooth and straightforward, which made getting started even easier.
What do you dislike about the product?
Nothing so far — we just recently went live, so we haven’t run into any major issues yet.
What problems is the product solving and how is that benefiting you?
MaintainX is helping us centralize all of our facilities maintenance, inspections, and repair work in one place. Our previous system was clunky and hard to use, especially in the field, so moving everything into a mobile-friendly platform has made a big difference. Techs can complete work on the go, tracking is clearer, and overall it’s made our maintenance process a lot more efficient.
Effortless Mobile Use and Exciting Maintenance Plans
What do you like best about the product?
Ease of use on mobile computer or tablet
What do you dislike about the product?
It just need more bells a whistles. Comments to be able to be pulled in reporting. Maintenance plans is something we are excited about
What problems is the product solving and how is that benefiting you?
Organizing agreements and parts for our field service organizations
Outstanding UI and Order Management with Exceptional Support
What do you like best about the product?
The user interface and order management features are excellent. There are a variety of tools available, including categories, locations, start and end dates, procedures, and more. These can all be filtered, which makes it much easier to locate specific work orders and streamlines the workflow.
Customer support is also highly efficient, always ready to assist with any questions or issues related to the platform.
Customer support is also highly efficient, always ready to assist with any questions or issues related to the platform.
What do you dislike about the product?
While there are already a variety of filters to choose from, I feel this area could benefit from even more options. Additionally, it would be helpful if admin users had greater ability to restrict certain functions for regular users. Aside from these points, I have no other complaints.
What problems is the product solving and how is that benefiting you?
MaintainX has helped me standardize operational processes in the hospitality business. Making it easier to track daily operation and reducing mistakes.
Maintain X is a great program and very versitile to meet our goals.
What do you like best about the product?
At the beginning I was going blind and down the wrong path until I met Ira Famarin. She has guided me in the right direction and is very knowledgeable. I like how the software allows us to cut the paperwork part and have everything digital. I can go to a machine and see the total down time and cost. Software is user friendly and has so many options to pick from to reach your goals.
What do you dislike about the product?
Nothing really negative just the process of building it up to get all the information entered but has been made easier sense I can make a list and send to Ira to get it uploaded.
What problems is the product solving and how is that benefiting you?
Being able to assign the work orderes and audits through MX is wonderful. Makes it easy for the user to see what they are responsible for and have a deadline. Able to reduce in paper copies.
Intuitive, Efficient, and Seamless Platform for the ASTEC INDUSTRIES Team
What do you like best about the product?
What I appreciate most is the intuitive and user-friendly interface, which enables our team to adopt and navigate the platform easily without extensive training. The system is well-organized and efficient, allowing us to track word orders, maintenance tasks, and asset information in real time.
What do you dislike about the product?
There is very little to dislike about MaintainX.
On occasion, we would appreciate even more flexibility in customizing certain reports or dashboards, but overall the platform already meets most of our operational needs.
These are minor points when compared to the overall value the application delivers.
On occasion, we would appreciate even more flexibility in customizing certain reports or dashboards, but overall the platform already meets most of our operational needs.
These are minor points when compared to the overall value the application delivers.
What problems is the product solving and how is that benefiting you?
MaintainX is helping us standardize and optimize our maintenance processes, giving us full visibility of tasks across the plant.
It ensures that work orders are clearly assigned, tracked, and completed, reducing delays and helping us maintain operational efficiency.
The application also supports better documentation, compliance, and communication between teams, which is especially beneficial for audits and for maintaining high-quality standards.
Overall, MaintainX has provided us with a more organized workflow, faster response times, and better control of asset-related activities — resulting in improved productivity and reliability for our operation.
It ensures that work orders are clearly assigned, tracked, and completed, reducing delays and helping us maintain operational efficiency.
The application also supports better documentation, compliance, and communication between teams, which is especially beneficial for audits and for maintaining high-quality standards.
Overall, MaintainX has provided us with a more organized workflow, faster response times, and better control of asset-related activities — resulting in improved productivity and reliability for our operation.
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