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MaintainX

MaintainX, Inc.

Reviews from AWS customer

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External reviews

1,255 reviews
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External reviews are not included in the AWS star rating for the product.


    Tony S.

Very effective in tracking maintenance tickets!

  • August 04, 2023
  • Review provided by G2

What do you like best about the product?
I love the feauture to add comments and updates on a ticket once it is placed.
What do you dislike about the product?
I would like to receive notifications via email or banners on my phone when a new comment or message comes across to me.
What problems is the product solving and how is that benefiting you?
I run a car wash and whenever we ahve equipment break or non functional we can place a ticket to track repairs and it helps very much.


    edgar g.

SIMPLE

  • August 04, 2023
  • Review provided by G2

What do you like best about the product?
I like the simplicity of the app. All data entered is in concise format and easy to read/ understand.
What do you dislike about the product?
Functionality is not available across all platforms. would like to see more tabs (purchase orders) within mobile app.
What problems is the product solving and how is that benefiting you?
They are bettering our inventory management. From receiving product to counting and storage


    Thinagaran G.

Streamline Your Maintenance with MaintainX - A Game-Changer!

  • August 04, 2023
  • Review provided by G2

What do you like best about the product?
MaintainX is simply fantastic! Its user-friendly interface makes managing maintenance tasks a breeze. From work order management to real-time communication, everything is smooth and efficient. It's a game-changer for our organization!
What do you dislike about the product?
While MaintainX has many great features, I find that the reporting and analytics options could be more robust. I'd love to see more in-depth insights and customization options for data analysis.
What problems is the product solving and how is that benefiting you?
MaintainX effectively addresses issues related to Standard Operating Procedures (SOPs), Facility Management, and Enterprise Asset Management (EAM). It streamlines processes, improves communication, and optimizes asset maintenance, resulting in enhanced efficiency and cost savings for our organization.


    Banking

Best Platform For Asset Management

  • August 03, 2023
  • Review provided by G2

What do you like best about the product?
We primarily use MaintanX for our companies building asset management for inspections and other work orders. It is extremely helpful and streamlined. There are no other competitors that compare to it!
What do you dislike about the product?
The only downside of MaintainX is that there are so many options and functions that it can be overwhelming. However, the support team does a great job helping and teaching their customers how to accomplish everything that is needed!
What problems is the product solving and how is that benefiting you?
Primarily building inspection work orders and corrective action to failed/flagged items is what they solve the most. MaintainX streamlines that process for us .


    aleric h.

MaintainX has helped report, process and resolve issues that arrive around the workplace.

  • July 29, 2023
  • Review provided by G2

What do you like best about the product?
The ease of access of reporting issues to others in your company. The capability of the app is great when reporting an issues at a site in a specific area of the site.
What do you dislike about the product?
The ability to communicate between other members of your company for issues among the locations you have. As well as the fact of how user freindly it is. I can not see anything that I think needs to be improved.
What problems is the product solving and how is that benefiting you?
Equipment breaking within our business and or parts needing to be replaced as well as a weekly supply inventory list that we submit each week. It helps a ton to organize our supply lists for three stores.


    Alan P.

Moving forward with MaintainX

  • July 28, 2023
  • Review provided by G2

What do you like best about the product?
MaintainX has helped me in my role as maintenance planner in ways I never new were possible, it is an incredible tool for creating, monitoring and reviewing assigned maintenence tasks. Raising work orders is such a simple procedure and then the detail which can be achieved while monitioring the work orders is amazing, you can see and track what is happening in real time with jut a mouse click. Awesome!
What do you dislike about the product?
So far MaintainX has delivered on all levels, I can't really think of an area where it does not excel. If I had to choose something then perhaps the search tool when looking for an asset, that could be better.
What problems is the product solving and how is that benefiting you?
It is helping me track and control planned maintenance around our paper mill which subsequently has led to improved maintenance quality and machine up time.


    Food & Beverages

Great way to communicate!

  • July 27, 2023
  • Review provided by G2

What do you like best about the product?
Maintain x is a great way to communicate work orders for any facility! Use it for our clubhouse maintenance. Great way to get things done!
What do you dislike about the product?
Being the user and not being able to see dates that requests were sent.
What problems is the product solving and how is that benefiting you?
It is helping by getting more structure in my facility.


    Jim C.

Great CMMS

  • July 21, 2023
  • Review provided by G2

What do you like best about the product?
This scheduling of PM's and the historical data of reactive work orders.
What do you dislike about the product?
The filtering does not seem to yield all the Work orders that were completed. The filtered results dont show the same as the Calendar View. The Calender View seems to show more results.

Also there are some glitches when using the mobile app. All my guys are using the mobile app. to create and close work orders.
What problems is the product solving and how is that benefiting you?
because it is paperless, I dont have stacks of paper documents to fumble through. Although I still require my team to fill out a daily timesheet.


    Carlos R.

Great Mobile Platform

  • July 21, 2023
  • Review provided by G2

What do you like best about the product?
Mobile usability is great. Pictures on the go helps identify jobs. QR codes help facilitate and serches and minimizes entry times. Not as busy like other systems and easy to navigate.
What do you dislike about the product?
When goin through Work Orders and you complet or modify one. You don't continue where you left off. It takes you back to the top. Anisiating a serch all over again.
What problems is the product solving and how is that benefiting you?
Quick response times. It helped solve Problem identification issues we've been having in the past. It made it easier to identify the problem and location of problem.


    Jihan F.

student

  • July 20, 2023
  • Review provided by G2

What do you like best about the product?
It can help to generate and control the operations report easily
What do you dislike about the product?
Nothing, so far MaintainX is really worth to use
What problems is the product solving and how is that benefiting you?
Help me controling the data