MaintainX
MaintainX, Inc.Reviews from AWS customer
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Asset management software we utilise for work order management
What do you like best about the product?
We chose MaintainX because of its flexibility to meet our needs. Although it is a fantastic asset management tool, we use it somewhat differently to manage work orders and exceptions to our SOPs. The customisable procedures are also amazing, allowing us to create the perfect step-by-step guides for our staff and contractors.
What do you dislike about the product?
It's no fault of MaintainX but because we use it differently, the time on site reports aren't as intuitive as we'd like. We can still grab the data so it's not a problem.
What problems is the product solving and how is that benefiting you?
Overall it is the ease and simplicity of managing our workflows and responsibilities. Keeping track of the 300 or so separate monthly tasks. Ability to send maintenance orders to Vendors quickly and easily. Excellent customisation of Procedures to suit our work environment.
Helps our company work better
What do you like best about the product?
The best thing about MaintainX is that it's easier to know what people need and saves time. This way, people can make request, and we get notified that something needs to be done.
What do you dislike about the product?
I'm sorry, but I do not have an answer for this because I do not see anything wrong with the app or the desk top version. It has definitely made our maintenance team more productive
What problems is the product solving and how is that benefiting you?
It improves our company because communicating with other team members is more accessible. It also helps keep track of our hours and what we have worked on all week
MaintainX has streamlined our maintenance system
What do you like best about the product?
The ability to track work needed to be finished and view it quickly.
What do you dislike about the product?
It isn't easy to record and track downtime without having many unnecessary users.
What problems is the product solving and how is that benefiting you?
We have a better handle on necessary work and projects. It makes it easier to distribute work to the required people without stopping what I am doing.
Maintainx is so match better and easer to use then other cmms, I love it
What do you like best about the product?
It tracks everything in one place and keeps you on track and schedule. I can right P.O. in no time, and my team can find it in seconds, also the team at maintainx suport you and is always there for you when you need help
What do you dislike about the product?
I really can not think of anything that is a down side
What problems is the product solving and how is that benefiting you?
Maintain is helping me stay under budget by buying produce and keeping work order together. The asset tool help with P.M and make every peace of equipment run so much smother
Great program! Timesaver definitely.
What do you like best about the product?
The ability for all to see and track projects together, without multiple emails to get things done.
What do you dislike about the product?
The users (store managers) have to input all the work orders, yet do not get email updates as they are limited to the "user" experience. It can be resolved by asking them to keep the program open and checking the boldface type, but an email like the admins get would be GREAT.
What problems is the product solving and how is that benefiting you?
Tracking all items inside the platform so that all users can view and comment on items left to complete projects. Cuts down on back and forth emails and all items, estimates, parts, purchases and pictures can be stored in one location.
The start of MaintainX experience
What do you like best about the product?
Ease of use, streamlined computer and mobile application, informative training/Q&A conference calls at the start and excellent tech support.
MaintainX compared to the previous CMMS in most everything you can want in a CMMS.
MaintainX compared to the previous CMMS in most everything you can want in a CMMS.
What do you dislike about the product?
Honestly, I think all the tools/filters/etc incorporated into MaintainX are more than sufficient for all our needs.
If I had to say that there was something I disliked... perhaps not being able to apply themes or move things like widgets, info box, etc... But these things are merely aesthetics.
If I had to say that there was something I disliked... perhaps not being able to apply themes or move things like widgets, info box, etc... But these things are merely aesthetics.
What problems is the product solving and how is that benefiting you?
Work flow, KPIs and inventory control.
Best CMMS out there!
What do you like best about the product?
I like how organized the whole website is and how clean it looks. It's also really easy to navigate and understand.
What do you dislike about the product?
I wish maintainX had an offline mode where you can upload photos and then they'll automatically upload when you get wifi.
What problems is the product solving and how is that benefiting you?
MaintainX is helping us keep all of out data that we capture organized and makes it easier to run reports for customers.
VERY PLEASED WITH THE ROLL OUT PROCESS AND TRAINING PROVIDED
What do you like best about the product?
Easy to navigate, easy to customize to location
What do you dislike about the product?
Nothing yet, very satisfied the program.
What problems is the product solving and how is that benefiting you?
MaintainX is very user-friendly, I like the ease of navigation and the ability to customize to my location. I am much more productive. Im sure performance has increased.
MaintainX
What do you like best about the product?
Easy to use interface, beneficial reporting and ease of use for reporting, multiple assignees to work orders, exporting work orders for vendors and other partners.
What do you dislike about the product?
Some quirks that have to be told to you in order to work around them
What problems is the product solving and how is that benefiting you?
Work order flows and easy reporting to quicken administrative time
Service Report Convience
What do you like best about the product?
I can send my Excel Documents and digitize them into a professional work order.
What do you dislike about the product?
I wish it did not cost per user. I am a small business ower and I have to watch my expenses.
What problems is the product solving and how is that benefiting you?
I can keep better track of service reports/work orders.
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