MaintainX

MaintainX, Inc.

Reviews from AWS customer

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External reviews

1,502 reviews
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    Recreational Facilities and Services

Work orders simplified

  • February 29, 2024
  • Review provided by G2

What do you like best about the product?
Since we started using MaintainX our work order process has been streamlined. It is so much easier to track and bill for the work done.
What do you dislike about the product?
Nothing-it has been great for what we need it for
What problems is the product solving and how is that benefiting you?
MaintainX has allowed us to streamline our work order process. It has allowed us to free up valuable time of our techs in the field and employees in the office


    Food & Beverages

MaintainX has reinvigorated my team and fostered a highly efficient workflow.

  • February 28, 2024
  • Review provided by G2

What do you like best about the product?
I appreciate the wealth of real, measurable data which allows for data driven decisions to be made in multiple facets of this field.
What do you dislike about the product?
The purchase order system feels disorganized. Even the ability to clear all notifications is absent.
What problems is the product solving and how is that benefiting you?
MaintainX is solving the problem of a fickle
and unfocused management structure. This has genuinely changed the team's perspective on their work at the company and has allowed us to catalog nearly every event necessary in order to assure we deliver on our promises and that the "goal posts" remain in place.


    miguel G.

Super helpful tool to keep track of all maintenance task

  • February 23, 2024
  • Review provided by G2

What do you like best about the product?
The easy and handy to use al the help of the peolpe to understan o fix isues whit the app
What do you dislike about the product?
some times to upload my new equipment get mix up
What problems is the product solving and how is that benefiting you?
Keep track off works done and prepare projects an


    Matt B.

New CMMS User

  • February 23, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use and implement. The drag and drop feature is convienient. 24/7 cutomer support is a real plus.
What do you dislike about the product?
Having used the product for just over two months, I have not found a feture I do not like.
What problems is the product solving and how is that benefiting you?
It allows us to keep track of repairs and associated costs for budgeting.


    Bill N.

Maintenance Manager Integrating Software Preventative and Predictive Maintenance

  • February 22, 2024
  • Review provided by G2

What do you like best about the product?
It is very user friendly. Automated work orders and also triggered work orders. Customer support has been great and has answered all of my inquiries to date. I use the software often and would be lost without it. So far the ease of implementation into my routine and the ease of integration into the factorys work flow.
What do you dislike about the product?
There is alot to learn. This software could run deep in a company with all of its options andabilities. I am still very new into my journey introducing this and creating it simotaneously. Light years from where i started but still in baby stages
What problems is the product solving and how is that benefiting you?
Right now keeping a list of all assets, which are down/up. Automated and triggered work orders benefit me by saving me alot of time recreating the same repeating work orders


    Doug F.

Upgrade to MaintainX

  • February 21, 2024
  • Review provided by G2

What do you like best about the product?
MaintainX is a modern clean system. The ease of use is amazing.
What do you dislike about the product?
I have not a single complaint. The team and system is great!
What problems is the product solving and how is that benefiting you?
The system is making it possible to move into the modern CMMS system. Our team is now able to operate from all systems including app based, this increases effieciency and accuracy of data being entered into the system.


    Rick H.

The easiest software package I have ever onboarded

  • February 20, 2024
  • Review provided by G2

What do you like best about the product?
MaintainX is an incredibly user friendly CMMS application. No efforts seem to have been spared to make the ease of use second to none. Multiple users I have setup as work order requestors were able to use the program instantly on day one with little or no training, and most had a firm grasp on the software prior to their scheduled training time. The fact that in Enterprse mode, PM's, inspections, and work order procedures can be drafted and then cascaded to multiple sites with absolutely no drift in information and requirements has a value that is almost impossible to quantify.

The support I received from my account manager early on the process when we were exloring if the paltform would be a good fit for our business was incredibly helpful and sold me on the implementation nearly on day one. Integration was nearly seemless as we had a dedicated integration specialist to work with every step of the way.
What do you dislike about the product?
Not all items and configurations are mirrored towards reliabiltiy excellence terminology, but that aside, I have no negative remarks to make.
What problems is the product solving and how is that benefiting you?
I originally had 17 sites all performing maintenance activities in a non-standardized manner and there was a great need for standardization, not only in how work was performed, but how it was executed and measured also. MaintainX has allowed us to implement uniformity in the fastest way I have ever experienced.


    Hospitality

Great Introduction and Training

  • February 15, 2024
  • Review provided by G2

What do you like best about the product?
The ease of Implemtation and support given during the implemtation period. Being able to control the maintanince program and see reports easily.
Maintain X enhances our Maintence program
What do you dislike about the product?
Nothing has not been what I require. Every thing has been smooth.
What problems is the product solving and how is that benefiting you?
Knowledge of what Maintenace is done and the ability to track what is required. Also gives staff the ability to request maintenance to be done in a visable and open platform.


    Samuel A.

Great management software.

  • February 14, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use. Ease of implementation. Customer support.
What do you dislike about the product?
I would like there to be a few more viewing options, especially on the app.
What problems is the product solving and how is that benefiting you?
Tracking work orders.


    Nathan L.

The best maintenance software.

  • February 09, 2024
  • Review provided by G2

What do you like best about the product?
Keeping all of the assets organized, keeping track of maintenance
What do you dislike about the product?
There are no "miles" for assets, just hours, It's barely geared toward vehicles
What problems is the product solving and how is that benefiting you?
Keeping an organized workbook of all the assets, maintenance, and parts inventory