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MaintainX

MaintainX, Inc.

Reviews from AWS customer

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External reviews

1,433 reviews
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External reviews are not included in the AWS star rating for the product.


    Jarvis D.

Great Software

  • November 12, 2023
  • Review provided by G2

What do you like best about the product?
User ease of access as it is very use to use by both administrators and technicians.
What do you dislike about the product?
Ability to customize request portal to allow location and other details.
What problems is the product solving and how is that benefiting you?
Work order management with asset tracking and reporting.


    Electrical/Electronic Manufacturing

Terrific, modern solution for facilities work order management

  • November 10, 2023
  • Review provided by G2

What do you like best about the product?
MaintainX can be as simple or as detailed as your needs require. Its modern interface and incredibly engaged support team make it easy to use. The transition from our previous system was painless and far less expensive of a process than other vendors. Overall, it is quality product for a very competitive price.
What do you dislike about the product?
There are some missing fields / reporting options that could be helpful to have. However, the support team has made it clear that such capabilities could be added at request / with future updates.
What problems is the product solving and how is that benefiting you?
MaintainX is helping our facilities team get organized in a manner that is easy for requestors, administrators, and technicians alike. Among so many competing requests and multiple locations, it is very helpful to have this streamlined form of communication.


    Logistics and Supply Chain

Very easy to navigate and user friendly

  • November 08, 2023
  • Review provided by G2

What do you like best about the product?
Easy to learn how to use and improve company procedures.
What do you dislike about the product?
there is nothing i dislike so far. I am very happy with the program.
What problems is the product solving and how is that benefiting you?
documentation of work requested and completion.


    Printing

Amazing experience

  • November 06, 2023
  • Review provided by G2

What do you like best about the product?
Implementing Maintain X was extremely easy. From getting everything added as far as assets or creating PM's was very user friendly. The best feature for me was the template portion which allows you to keep a consistent quick way to create work orders.
What do you dislike about the product?
We have not found anything to dislike so far.
What problems is the product solving and how is that benefiting you?
We had no digital recording of PM's or breakdowns before Maintain X


    Telecommunications

MaintainX - easy to use and very customizable

  • November 05, 2023
  • Review provided by G2

What do you like best about the product?
MaintainX can be used both on your phone as an app or on computer in web browser. It is very intuitive to use and many features that you can customize to your use case. I use this program every day and have been able to pick it up very quickly and easily. The onboarding process was easy too since someone from the maintainX team was able to set up a call and answer my initial questions.
What do you dislike about the product?
MaintainX is still a faily new progam and there are some features that would be nice but have not been implemented yet. The team says they are working on them though!
What problems is the product solving and how is that benefiting you?
MaintainX is helping me manage and schedule maintenance for equipment in the office. It also serves as the database for all company assets.


    Tom M.

Great for Marine Work and Yacht Management

  • November 03, 2023
  • Review provided by G2

What do you like best about the product?
The easy of use and mobile ability make it great for in the field reporting
What do you dislike about the product?
It's hard to answer this question because it has been such a great asset
What problems is the product solving and how is that benefiting you?
It helps us make reports in the field that then can be easily transfered to the customer


    Facilities Services

MaintainX is a huge help!

  • November 03, 2023
  • Review provided by G2

What do you like best about the product?
MaintainX has been a huge help updating our systems to the 21st century. The requestor feature for the app is a life saver for our staff to use. Implimentation of the app for the staff was a breeze. Adding procedures in the app helps with the maintenance efficiency and to speed up our preventative maintenance processes.
What do you dislike about the product?
Some features like editing past meter readings or adding previous readings not made in a work order arent possible. This would be a nice feature to have so that incomming users of the platform can already have a visual record of their meter logs.
What problems is the product solving and how is that benefiting you?
- Adding a ticketing system that can be used by staff
- Procedures to easily complete preventative maintenance
- Visual reports showing our KPIs

All in all, Maintainx has enabled quicker and more efficient opperations within the facilities.


    Kevin M.

Transportation and Logistics

  • November 03, 2023
  • Review provided by G2

What do you like best about the product?
Ease of use for tracking maintenance and inventory
What do you dislike about the product?
Automated reports are not easily managed
What problems is the product solving and how is that benefiting you?
Preventative maintenance and inventory management


    Luke B.

Upgrading maintenance at Baker Perkins!

  • November 03, 2023
  • Review provided by G2

What do you like best about the product?
Having all info relating to my assets and work orders in one easy to navigate place, whether it be at my desktop or out on the shop floor via my tablet or phone! All of this is achieved with a very fair price!
What do you dislike about the product?
Not found anything yet, the system works very well for our organisation.
What problems is the product solving and how is that benefiting you?
Removing several spreadsheets and relying on human error when checking and reminding about upcoming work. MaintainX will really help develop our KPIs. Also provides a platform for our engineers to take important information and procedures to their job.


    bobbi f.

Use of CMMS system to implement PPMS and day to day checks

  • November 03, 2023
  • Review provided by G2

What do you like best about the product?
Very easy to use, lots of features to get a hold of. Inventory stock easily accessible. On the cheaper side of CMMS systems so amazing for smaller companies. Keeps log of downtime on machines to create reports/audit reports.
What do you dislike about the product?
It would be good to have a budget spreadsheet, but to get around it i use the PO system
What problems is the product solving and how is that benefiting you?
Maintenance planning, operator checks and failures and communication skills across the factory.