MaintainX
MaintainX, Inc.Reviews from AWS customer
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MaintainX is Awesome
What do you like best about the product?
In my job data is everything, MaintainX allows me to manage and track data in as much detail as I want, and access that data easily. Compared to the older systems I was using MaintainX is like coming out of the stone age.
What do you dislike about the product?
The only downside I can see for now is the price breakdown. There are only a few levels of cost so it is difficult to get just the features you want at a lower price. It is easy to over pay to get what you need.
What problems is the product solving and how is that benefiting you?
MaintainX allows my tech staff to stay connected over the course of completing work orders. It allows requester users to see what the status is of their requests thereby improving overall communication and customer satisfaction.
Good product and fast support
What do you like best about the product?
We can make all service more stream line, when a service is due we have the workshop manual there, all the parts we need and ready to go.
What do you dislike about the product?
I have not meet a thing on maintain X that i dont like.
What problems is the product solving and how is that benefiting you?
To have a place for all the information on all equipment we have. And meter reading so equipment get service at the right time. And the right service.
Easy way to organize work orders.
What do you like best about the product?
Being able to track progress on work orders.
What do you dislike about the product?
Unable to tag team members with tasks to complete.
What problems is the product solving and how is that benefiting you?
Closing work orders quickly.
Unbelievable Ability to verify time.
What do you like best about the product?
The most helpful aspect of MaintainX is the fact that i can easily track how my time is utilized throughout the day, everyday. It is verifiable time usage, and how well I am using the time i am alotted throughout my pay periods.
What do you dislike about the product?
Trying to get my team members to actually fill out requests, rather than to walk up to me and make a verbal request. I htell them repeatedly to to please fill out a request on MaintainX, solely for verifiable time tracking purposes.
What problems is the product solving and how is that benefiting you?
Verifiable time tracking, especially in a company that questions what I do all day. This allows me, when asked, to provide a verifiable log of my day to day activities.
Anyone can learn this program in the matter of hours.
What do you like best about the product?
Easy to use interface, best I have ever seen.
What do you dislike about the product?
Nothing, above and beyond the other programs out there.
What problems is the product solving and how is that benefiting you?
easy to track parts, and see what is being used per PM while doing maintenance. helps with knowning what to reorder. Not missing anything on the PM because you can do it right at the line, using the mobile app
Best app for our application!
What do you like best about the product?
It is a very easy app to learn how to use and the customer service is amazing!
What do you dislike about the product?
Haven't found a downfall to using this app yet.
What problems is the product solving and how is that benefiting you?
One of the first problems this app solved was keeping us from back tracking. Which saves us time and money!
Super easy to use
What do you like best about the product?
Inventory. Always knowing what I have on hand and when or how much I need to order is a huge help. Also the being able to communicate faster with the people making repair requests.
What do you dislike about the product?
To be honest there isn't a whole lot that I dislike about MaintainX. I would say the QR code not doing what I hoped it would do is my biggest complaint
What problems is the product solving and how is that benefiting you?
Inventory and repair tickets. It makes it sho I know where and how much inventory I have on hand. It is also a direct line to the staff for when they need something
Good Software for CMMS
What do you like best about the product?
The ability to have the CMMS almost anywhere as it is web-based has been proven very valuable to my personal needs.
What do you dislike about the product?
i would like to have the system separate the PMs from the repairs.
What problems is the product solving and how is that benefiting you?
Collecting data for reporting purposes. I can now simply perform a report based on the collected data.
Great, quick and easy to use
What do you like best about the product?
I recently started using the CMMS program MaintainX for my company and I have been blown away by its capabilities. The program is user-friendly, intuitive, and offers a wide range of features that make maintenance management a breeze.
One of my favorite things about MaintainX is its ability to automate many of the tedious tasks associated with maintenance management. From scheduling and assigning work orders to tracking inventory and generating reports, MaintainX has streamlined our processes and saved us a significant amount of time and resources.
The interface is clean and easy to navigate, allowing me to quickly access the information I need. The mobile app is also a game-changer, giving me the ability to manage maintenance on-the-go and respond to issues in real-time.
I have also been impressed with the level of support provided by the MaintainX team. Whenever I have had a question or needed assistance, their support staff has been quick to respond and provide helpful solutions.
In conclusion, I highly recommend MaintainX to any company looking for a comprehensive and efficient CMMS solution. It has exceeded my expectations and has truly transformed the way we manage maintenance in our organization.
One of my favorite things about MaintainX is its ability to automate many of the tedious tasks associated with maintenance management. From scheduling and assigning work orders to tracking inventory and generating reports, MaintainX has streamlined our processes and saved us a significant amount of time and resources.
The interface is clean and easy to navigate, allowing me to quickly access the information I need. The mobile app is also a game-changer, giving me the ability to manage maintenance on-the-go and respond to issues in real-time.
I have also been impressed with the level of support provided by the MaintainX team. Whenever I have had a question or needed assistance, their support staff has been quick to respond and provide helpful solutions.
In conclusion, I highly recommend MaintainX to any company looking for a comprehensive and efficient CMMS solution. It has exceeded my expectations and has truly transformed the way we manage maintenance in our organization.
What do you dislike about the product?
Having to justify the need to use a different system and all teh red tape i needed to jump through in my organisation -not really MX fault coz they understand
What problems is the product solving and how is that benefiting you?
Main benifit is it being a mobile solution that is scalable , we are starting small and growing with the company
MaintainX Implementation with Vincet!
What do you like best about the product?
Ease of use, great communication and support. You can tell that MaintainX is striving to become something more, willing to listen to their customers to make their product better!
What do you dislike about the product?
Few missing features, mainly revolving around inventory and their processes. As CMMS Admin. this is the primary job/role, and the lack of reporting(INV modules on the dashboard) and inventory processes make the process harder than it needs to be.
What problems is the product solving and how is that benefiting you?
Ease of use and training that came with implementation. Great job by Vincent for giving us the tools to be successful within MaintainX. Time-saving - the ability to be more efficient at every position within Michaels Maintenace Teams.
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