Infrastructure Monitoring and Observability Platform
LogicMonitorExternal reviews
644 reviews
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This product has literally changed our environment
What do you like best about the product?
The notifications and dashboards have been life saving!!!
What do you dislike about the product?
Wish there was a way to package alerts to get less of them regarding the same issue
What problems is the product solving and how is that benefiting you?
The ability to proactively address hardware and software issues well before the actual issue is reported
Recommendations to others considering the product:
We are an IT shop that runs very lean. This product gives us the visibility without consuming resources to monitor or configure.
Amazing Monitoring solution
What do you like best about the product?
It is cloud based and no need to install a physical appliance. It does all the probing for you and picks up a lot of appliances!
What do you dislike about the product?
The pricing is a little higher than most monitoring solutions.
What problems is the product solving and how is that benefiting you?
We are noticing some port issues as well as some switches that are no longer can be utilize to enhance our networks infrastructure.
LogicMonitor has helped us be successful with monitoring numerous environments
What do you like best about the product?
LM is constantly updating and adding new pieces that they monitor. It helps us stay current and cutting edge with our customers
What do you dislike about the product?
With being such a robust product, it takes a lot of training and expertise to use it and configure it
What problems is the product solving and how is that benefiting you?
We want all network and infrastructure monitoring in one pane of glass. LM fits the bill. Easier management and quicker times for us reaching out to customer with issues
Recommendations to others considering the product:
None
LM Partner
What do you like best about the product?
LM has proven to be a useful product that I feel confident selling to my customers. The collaborative sales process made it clear throughout the process that we're on the same page.
What do you dislike about the product?
From a partner perspective, I don't have any complaints.
What problems is the product solving and how is that benefiting you?
LM has helped my customers gain visibility into monitoring their infrastructure.
Recommendations to others considering the product:
Work through a partner to connect the dots between your requirements & the use case. The partner may be able to help negotiate improved terms.
Love it! Logic monitor is literally the best thing on earth ever!
What do you like best about the product?
Ease of use
It is very easy t spin up and start using
It helps me run our MSP by keeping me posted on many things by text
It is very easy t spin up and start using
It helps me run our MSP by keeping me posted on many things by text
What do you dislike about the product?
it can be a bit overwhelming, at times, figuring out what all it is
there are many metrics this monitoring platform can show.
there are many metrics this monitoring platform can show.
What problems is the product solving and how is that benefiting you?
texts in off hours about services not running or servers being down have made MSP work better
before we were just trying our best to watch emails from other monitoring services.
before we were just trying our best to watch emails from other monitoring services.
Recommendations to others considering the product:
Use it. it is the best. lean heavily on support to get it all figured out in the begining.
Very Helpful!
What do you like best about the product?
Ease of use. The monitor is easy to navigate and very easy to understand.
What do you dislike about the product?
Nothing. The alerts are very helpful and we are able to address issues quickly and efficiently.
What problems is the product solving and how is that benefiting you?
We have a farm of about 100 servers that we monitor.
Great Monitoring Product
What do you like best about the product?
Provides good out of the box support for most devices in the enterprise network setting.
What do you dislike about the product?
Can be a bit confusing to determine what all certain modules do or don't do.
What problems is the product solving and how is that benefiting you?
Provides real-time uptime monitoring and helps identify network bottlenecks.
Great monitoring platform
What do you like best about the product?
Ease of use. LogicMonitor's interface makes monitoring your infrastructure easy. You do not need a PhD to add devices and customize your dashboard.
What do you dislike about the product?
There isn't much to dislike. IP scans are little buried to make adjustments. but other than some few hard to find screens its a solid interface
What problems is the product solving and how is that benefiting you?
monitoring multiple different sites and customers. Just deploy a small collector on premise and you are off to the races. no complicated firewall rules to configure or on-premise applicances
Intelligent and easy to use
What do you like best about the product?
The upsides to LogicMonitor’s for me are the flexibility when it comes to being able to create logic modules for custom monitoring, also how easy the panel is to use which makes the process of explaining to someone how to use the panel and best practices much easier. Dashboard creation is very easy and can provide useful information to a wide array of people from anyone dealing with this on the technical side (NOC etc) to dashboards for SDM's
What do you dislike about the product?
Some limitations on RBAC with logic modules, some missing features also that could improve day to day work in the panel (being able to select instance groups when creating dashboards rather than just the individual instances)
What problems is the product solving and how is that benefiting you?
Being able to monitor much more than we have ever have with any other monitoring tool we have used. Flexibility to integrate with other software tools.
Recommendations to others considering the product:
If you are currently using old monitoring software that does not quite meet your monitoring requirements/does not have the flexibility for you to create your own modules to monitor software I would recommend looking into LogicMonitor as your next potential monitoring software. On top of this the UI is very easy to understand and use for people of a range of levels and understanding
A comprehensive learning process of IT systems and API capabilities
What do you like best about the product?
The API. Best one we (Aurora) have ever used. Well documented and plenty of support available.
What do you dislike about the product?
I found the skilljar sessions were not as relevant to the exam questions as I expected.
What problems is the product solving and how is that benefiting you?
We are providing intelligent solutions for IT monitoring automation, as well as building our own products via the API for customers using LogicMonitor
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