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Reviews from AWS customer

2 AWS reviews

External reviews

639 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Dario B.

LogicMonitor: the easy to configure monitoring platform.

  • November 13, 2019
  • Review provided by G2

What do you like best about the product?
An excellent platform with which you can configure and collect useful data in just minutes. Something I love is that it is cloud based and low maintenance. Its panels are very easy to configure and customize. LogicMonitor connects very well with the ticket system for creating, updating and closing cases. It has a very intuitive and consistent interface which makes the application easy to use. And what I really like is that if you don't find what you need you can create your own modules, since your panels can generate them with just a few clicks and they appear on the monitor.
What do you dislike about the product?
This is a great monitoring tool, but I think that if they provided some easy method to monitor the records, this would be really useful. And in some cases we don't get the data source of some devices, which should be able to improve it.
What problems is the product solving and how is that benefiting you?
As a monitoring tool, it helps us see where a problem is happening and we can send emails to open tickets for our help teams. It is also used to execute uptime and usage reports for our managers and CEO. LogicMonitor helps us address monitoring problems, especially our physical and virtual infrastructure at all levels.
Recommendations to others considering the product:
LogicMonitor is a relatively very simple platform to implement in a company, since it does not have to require agents in the supervised endpoints, this simplifies its implementation. It is very ideal for medium to large environments, it monitors the most modern IT systems with very flexible alert options. The tracking is extremely accurate and provides an extremely concise dashboard that allows you to monitor all the most critical systems from one location.


    Education Management

Monitoring software for msp

  • November 12, 2019
  • Review provided by G2

What do you like best about the product?
The in depth details that come back from the monitoring alerts
What do you dislike about the product?
The configuration that's involved in setting up the monitoring
What problems is the product solving and how is that benefiting you?
No problems as such but we do have constant monitoring of all servers
Recommendations to others considering the product:
This monitoring platform is very detailed and script dri en, out of the box there is a lot of work to do but ultimately does what you need


    Curtis W.

LogicMonitor is a fantastic monitoring solution

  • September 10, 2019
  • Review provided by G2

What do you like best about the product?
The most obvious thing great thing about LogicMonitor is that it alerts us to issues before they impact users and allow us to take corrective action as soon as possible. No more waiting around to be told a service is down by the users. It allows us to see and correct minor problems before they get bigger and impact more people. The granular alert tuning on the devices is also great. It allows us to really tune the environment to our needs.
What do you dislike about the product?
The downsides are that sometimes I have to get up in the middle of the night because something is down. Before I got to sleep!
What problems is the product solving and how is that benefiting you?
It allows us to quickly confirm the health of the environment and take corrective action if something is wrong. It allows us to see and correct even minor problems before they get bigger and impact more people. The Integrations that it provides as well to Microsoft Teams is really great to be able to inform our team of an outage without having to email them.
Recommendations to others considering the product:
Make sure you have multiple tiers of alerting for different alert statuses. You don't need a phone call for a warning on a random device. Also, you can probably get away with only monitoring certain critical infrastructure.


    Information Services

Good system for organizations

  • September 02, 2019
  • Review provided by G2

What do you like best about the product?
Simple adding new devices - just put the address/IP and device will be discovered
What do you dislike about the product?
Only one escalation channel per alert rule. it is a big disadvantage for medium and large organizations which included many technical specialists
What problems is the product solving and how is that benefiting you?
I've created a dashboard which shows me the info about all interested devices


    Hospital & Health Care

Logic Monitor for enterprise Monitoring

  • August 29, 2019
  • Review provided by G2

What do you like best about the product?
Logic Monitor uses WMI and no need to install any agent on the server.
What do you dislike about the product?
Logic Monitor does have some limitations and customization required.
What problems is the product solving and how is that benefiting you?
Basic day to day monitoring and notification at enterprise level
Recommendations to others considering the product:
Its easy to setup and monitor enterprise applications/servers. For application deep dive monitoring you might need to consider vendor specific tools.


    Eric K.

Great Monitoring

  • August 29, 2019
  • Review provided by G2

What do you like best about the product?
I like that LogicMonitor tracks all aspects of the networks switches and servers. We don't have to figure out what is needed.
What do you dislike about the product?
There is some complexity in the setup and permissions for monitoring equipment that could use clearer directions.
What problems is the product solving and how is that benefiting you?
Historical monitoring is great, you can see trends over time that help solve issue or provide support data for strategic plans.
Recommendations to others considering the product:
Spend some time to take the class and become familiar with how LM works. Better in the long run


    Danny L.

IT Employee Experience Manager

  • August 29, 2019
  • Review provided by G2

What do you like best about the product?
One panel admin console for all. Simple to use.
What do you dislike about the product?
Configure LM is a little bit hard and complicated.You need to have some coding skills.
What problems is the product solving and how is that benefiting you?
It really helps us to monitor the servers health. We receive alerts by email and text.


    Computer Software

Good Tool for Monitoring

  • August 29, 2019
  • Review provided by G2

What do you like best about the product?
Customization options and Dashboards for performance monitoring of the infrastructure.
What do you dislike about the product?
Integration options with ticketing tools. I believe there should be more to that.
What problems is the product solving and how is that benefiting you?
We monitor various matrices and performance of our Production devices. It is very accurate and provide variety of customization options.


    Internet

Works for Enterprise Solutions

  • August 29, 2019
  • Review provided by G2

What do you like best about the product?
I love the fact that I can setup a dashboard view to see the servers I am in charge of. As well as the search feature on the system. I also like that it can sync with other systems( Such as Jira and Pager duty
What do you dislike about the product?
I would say the color schema is the worst, and that's not really an issue. The only issue I have is I haven't learned all it can do. With help form Others and your support team I have learned more and more of what it can do .
What problems is the product solving and how is that benefiting you?
Love that it gives me the real information I need to Administer my systems, in one single dashboard. and give me a away to search for items when I am on Call


    Sam S.

Not Bad, but Also not great

  • August 29, 2019
  • Review provided by G2

What do you like best about the product?
Works well with WMI, not so much for SNMP.
What do you dislike about the product?
SNMP capabilities are extremely weak compared to its competitors.
What problems is the product solving and how is that benefiting you?
It's great at scanning Windows (WMI) hosts, but pretty useless on anything else.